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    Barclaycard refund
    • #1
    • 8th Nov 09, 8:01 PM
    Barclaycard refund 8th Nov 09 at 8:01 PM
    Hi All

    I have just checked my Barclaycard account online and see they have refunded my PPI insurance directly to my account, whereas I requested a refund directly to my bank. I know I should not moan as it's to the tune of £3087 which clears the debt, however the account was not in default despite me telling them I am struggling to pay, but I really wanted the money to clear some other priority debts first.

    Can anyone tell me is this striclty legal what they have done as they put me in a muddle with the money in the first place.

    Help please.

Page 1
    • LeeSouthEast
    • By LeeSouthEast 8th Nov 09, 8:51 PM
    • 3,769 Posts
    • 2,948 Thanks
    • #2
    • 8th Nov 09, 8:51 PM
    • #2
    • 8th Nov 09, 8:51 PM
    This isn't a definitive answer, but I've seen the same question a hundred times and iirc the answer is "yes they can".

    Still, it's one debt cleared which is good, right?
    Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009
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    • mark88man
    • By mark88man 8th Nov 09, 9:05 PM
    • 3,068 Posts
    • 6,461 Thanks
    • #3
    • 8th Nov 09, 9:05 PM
    • #3
    • 8th Nov 09, 9:05 PM
    Not sure if they can or they can't, but as they have - could you now use the barclaycard for your normal spending and use the equivalent amount of money to pay your pressing debts. this would soon get you back up to £3k or so

    or if you need the cash more quickly at cost of 3% do a balance transfer to the offending cards - I know that would really grate giving them that money £100, but I imagine a whole world of pain in trying to reverse the payment. and £100 might be worth it for you in terms of money saved on other debts

    you could also try and bargain, say look you think they made a mistake, but if they reduced the 3% fee you wouldn't take it any further, or if they would give you a preferential rate on any balance
    Things happen for a reason. Often the reason is we are stupid & make bad decisions.
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  • putty71
    • #4
    • 8th Nov 09, 9:06 PM
    • #4
    • 8th Nov 09, 9:06 PM

    I cannot deny it's good to clear a debt, the problem is that I will quickly use it to clear other debts
  • putty71
    • #5
    • 8th Nov 09, 10:08 PM
    • #5
    • 8th Nov 09, 10:08 PM
    Has anyone else had this problem?
    • di3004
    • By di3004 8th Nov 09, 11:19 PM
    • 42,302 Posts
    • 56,679 Thanks
    • #6
    • 8th Nov 09, 11:19 PM
    • #6
    • 8th Nov 09, 11:19 PM
    Hi there......
    Not sure if you've checked this link out yet, but worth checking on here as well to give you some ideas on this.
    This is how the FOS works out refunds.
    The one and only "Dizzy Di"
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