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How do i cancel BT landline?
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# 1
gagglesdad
Old 27-03-2006, 5:56 PM
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Join Date: Feb 2006
Posts: 53
Question How do i cancel BT landline?

Howdy,

Been looking around their website for about 20mins and i'm none the wiser. Any mses know how its done and the relevant notice period etc?

Cheers
gag
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# 2
A LANCASHIRE LAD
Old 27-03-2006, 5:59 PM
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Join Date: Dec 2005
Location: Oban
Posts: 563
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Bts a nightmare website sorry i struggled with it as well and dont bother ringing them took me over 3 days to get through and eventually i got through to faislabad or somewhere ! Bt telecomm indeed...... so i said stuff them !

Ps i might be wrong but i think its 12 months ?

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# 3
Inspector_Clouseau
Old 27-03-2006, 7:24 PM
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Posts: 51
Thumbs down

Its quicker to email them at residential.services@bt.com and get them to ring you!!
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# 4
AP
Old 27-03-2006, 7:30 PM
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Location: Sheffield
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Quote:
Originally Posted by A LANCASHIRE LAD
Bts a nightmare website sorry i struggled with it as well and dont bother ringing them took me over 3 days to get through and eventually i got through to faislabad or somewhere ! Bt telecomm indeed...... so i said stuff them !

Ps i might be wrong but i think its 12 months ?

12 months is the minimum period if you are a brand new customer. If you have already been with them for at least 12 months then you can leave at any time, no notice is required although it will take about 2 weeks for the change to take place.
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# 5
elvis_bloggs
Old 27-03-2006, 7:32 PM
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Location: Oldham.
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Quote:
Originally Posted by gagglesdad
Howdy,

Been looking around their website for about 20mins and i'm none the wiser. Any mses know how its done and the relevant notice period etc?

Cheers
gag
Dial 150 and take it from there, it's free.
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# 6
Inspector_Clouseau
Old 27-03-2006, 7:37 PM
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7 days minimum notice to cancel, if you paid for installation 12 month term applies otherwise only 3 months. Be prepared to wait on 150 especially at this time of evening.
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# 7
bfudge69
Old 11-02-2009, 3:58 PM
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Join Date: Jan 2009
Posts: 7
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Iused this number:

0800 800 150

I got through pretty quickly but perhaps I was just lucky . They said it will be cancelled within the next two days. I'll keep my fingers crossed!

bf
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# 8
Heinz
Old 11-02-2009, 5:31 PM
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Location: Essex
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Quote:
Originally Posted by bfudge69 View Post
Iused this number:

0800 800 150
After 3 years, I expect the OP has worked something out!
Much of the advice on residential telephony I have given over the past 9 years or so is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
I will continue to help with Orchid programming whenever possible.
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# 9
maxbaby77
Old 10-11-2010, 7:24 PM
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Join Date: Nov 2010
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If you go to BTwebsite /termcharges
This shows how to work out what you will owe when you cancel, then ring 150
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# 10
forgotmyname
Old 11-11-2010, 12:37 AM
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If they have been on the BT website since feb 2009 the date of the last post then i presume they are laying in
a heap in the corner covered in cobwebs decomposing nicely.

WHY OH WHY do people not read the last post date???

PLEASE LOCK OLD THREADS...
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# 11
pwebby34
Old 11-03-2011, 4:26 PM
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Join Date: Mar 2011
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Quote:
Originally Posted by forgotmyname View Post
If they have been on the BT website since feb 2009 the date of the last post then i presume they are laying in
a heap in the corner covered in cobwebs decomposing nicely.

WHY OH WHY do people not read the last post date???

PLEASE LOCK OLD THREADS...


This post is still relevant for many due to the fact that even though it's over two years old. It's still no clearer on the BT web site with regards cancellations!
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# 12
Ypaymore
Old 11-03-2011, 7:17 PM
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Default

Quote:
Originally Posted by pwebby34 View Post
This post is still relevant for many due to the fact that even though it's over two years old. It's still no clearer on the BT web site with regards cancellations!

http://www.productsandservices.bt.co..._popupid=13408
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# 13
PsiDOC
Old 11-03-2011, 7:19 PM
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Join Date: Dec 2007
Location: Llanbobl, Wales.
Posts: 324
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How hard is it to phone BT and say thanks but no thanks?
Sheesh!
Ever wondered what the I in iPhone means?
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