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    • Ed-1
    • By Ed-1 9th Oct 16, 7:40 PM
    • 1,979 Posts
    • 1,057 Thanks
    Ed-1
    Hi,
    Pre 1998 student loan, and always earned around £17000 per year.
    I defer every year, but then I moved house and temporarily. lost contact with the student loan company.
    They will not let me defer now, and are chasing me for arrears.
    I am re-mortgaging my house in order to pay credit card debt (£22000), so paying Erudio at this time is a struggle.
    Can you advise.
    Originally posted by nishcoin1977
    Have you read some of this thread? http://forums.moneysavingexpert.com/showthread.php?t=4923210&page=294

    Plenty of pre-1998s having problems with Erudio's tactics. Whilst they may be within their rights here as it's your responsibility to notify Erudio now they own your loan (not SLC) of a change of address and to request a deferment application form to be sent to enable you to defer, the Financial Ombudsman Service (FOS) has been taking a harder line recently of Erudio's unreasonable approach to managing customers' accounts.

    e.g. this FOS decision may be of interest as it is similar to yours:
    http://www.ombudsman-decisions.org.uk/viewPDF.aspx?FileID=125484

    You need to complain to Erudio, get a final response from them and then go to the FOS who can order Erudio to write off any arrears etc. and put your loan account back to the state it was in had you not changed address if they take a dim view of Erudio's unreasonableness.
    • hc261
    • By hc261 11th Oct 16, 10:32 AM
    • 1 Posts
    • 0 Thanks
    hc261
    Hi there,

    I am a very grateful recipient on a post graduate student loan which has enabled me to take a place on a masters course.

    I am going to receive the loan in three installments as per undergraduate. However the University has requested all students pay up front or sign a credit agreement. The credit agreement will mean I will be charged roughly an extra £250.

    What is the reasoning behind not providing the whole loan at the beginning of the year?
    Or is this something I can request?

    Thank you in advance
    • Ed-1
    • By Ed-1 11th Oct 16, 1:54 PM
    • 1,979 Posts
    • 1,057 Thanks
    Ed-1
    Hi there,

    I am a very grateful recipient on a post graduate student loan which has enabled me to take a place on a masters course.

    I am going to receive the loan in three installments as per undergraduate. However the University has requested all students pay up front or sign a credit agreement. The credit agreement will mean I will be charged roughly an extra £250.

    What is the reasoning behind not providing the whole loan at the beginning of the year?
    Or is this something I can request?

    Thank you in advance
    Originally posted by hc261
    The reason SFE will pay out the postgraduate master's loan in 3 instalments is because it's what their are systems are set up to do and it would cost too much to change this for one set of loans.
    • agrinnall
    • By agrinnall 11th Oct 16, 2:25 PM
    • 18,434 Posts
    • 14,147 Thanks
    agrinnall
    The credit agreement will mean I will be charged roughly an extra £250.
    Originally posted by hc261
    The cost of credit seems quite expensive, does the agreement state the APR? I presume this is just for the tuition element of the course, would it be possible for you to get a cheaper bank loan for this amount, to be paid back once you get your student loan in, that would cost you less?
    • Lorrainealan
    • By Lorrainealan 27th Oct 16, 7:40 PM
    • 1 Posts
    • 0 Thanks
    Lorrainealan
    Over paid money
    My daughter is in her last year at uni, and has been waiting to get her loan sorted and today they say they over paid her in the past by £3200 and why she has no money this year is because they have taken it back, are they aloud to do this, this means she has no money to live on
    • Ed-1
    • By Ed-1 27th Oct 16, 7:57 PM
    • 1,979 Posts
    • 1,057 Thanks
    Ed-1
    My daughter is in her last year at uni, and has been waiting to get her loan sorted and today they say they over paid her in the past by £3200 and why she has no money this year is because they have taken it back, are they aloud to do this, this means she has no money to live on
    Originally posted by Lorrainealan
    If it's correct, yes.
    • nemo183
    • By nemo183 3rd Nov 16, 9:30 PM
    • 615 Posts
    • 266 Thanks
    nemo183
    There's a quick way to slash your loan costs - don't go to university. Fine, you got the ability, you go. If that isn't you, take an apprenticeship.

    The government have publically said that half the loans won't be paid back. That's because the graduate earnings will be so low. Think on this.
    • edgeman123
    • By edgeman123 16th Nov 16, 1:36 PM
    • 1 Posts
    • 0 Thanks
    edgeman123
    Hi, I have a question regarding the amount a parent earns, if anyone can help. My son will be going to uni next year and will be taking whatever student loans are available. I know the living costs loan is means tested on the parents income. This is going to be around the 60k mark for us so I'm pretty sure it means he will get the lowest level loan. I realise we are supposed to pay the shortfall. I suppose my question is, are any other factors taken into account? Whilst the earnings are likely to be 60k we have nothing left due to high debt. My basic salary is only 25k and the rest of the earnings have been overtime from working every weekend and most evenings.
    There also of course is no guarantee that I can earn this amount every year. All this will make it difficult to make any contribution ourselves. Is there any way round this? Thanks in advance,
    • Starrystarrynight1
    • By Starrystarrynight1 16th Nov 16, 5:22 PM
    • 124 Posts
    • 254 Thanks
    Starrystarrynight1
    I understand that outgoings aren't taken into account when parents' income is assessed, but if you believe that your total household income in the current tax year will be at least 15% less than in the year SF are using now to make their determination, you can apply for a 'current year income' assessment. Both parents would have to declare what they expect to earn and, if the current income is taken into account, it will be reviewed at the end of the tax year and any adjustments to the loan made.
    -------------------------------------------------------------------------------------------------
    I used to be Starrystarrynight on MSE, before a log in technical glitch!
    • angethomas77
    • By angethomas77 29th Nov 16, 1:00 PM
    • 4 Posts
    • 0 Thanks
    angethomas77
    Help Please with Son's SF!
    Hi,

    I thought this was a really easy question but I can't find the answer anywhere...... What are the earning thresholds that say how much maintenance loan my son is entitled to?

    He has just started at uni in October.
    He applied in spring this year but put down the wrong year (2015/16 instead of 2016/17). The process was really quick and he soon received a letter saying he had been awarded £6,000 loan that we were really happy with as it covered his accommodation costs and left him with about £500.
    Since it came to light that he had applied in the wrong year, the whole thing has been a nightmare. He has reapplied and we've given our income details again (we earned about £500 more for the correct year)
    Now, he has been awarded the bare minimum £3861.
    This has literally been going on since June, he only just received his first payment a few weeks ago and everyone I speak to at SFE doesn't seem to have a clue. There is no way we can afford to make up the shortfall for his accommodation - we would have to take out a loan.
    How can the difference in amounts he is entitled to be so different just by our earnings changing by so little?
    When I've queried this with SFE they asked us to send in our actual P60s for that year, which we did, then they sent back a letter after several weeks saying they wanted to know of our other incomes for that year (of which there were none)
    Both me and my husband earned around £41,000 for the year they are basing it on - surely he is entitled to more than just £3861?

    Any help please? I'm getting nowhere speaking to the people at SFE.
    • Ed-1
    • By Ed-1 29th Nov 16, 2:21 PM
    • 1,979 Posts
    • 1,057 Thanks
    Ed-1
    Hi,

    I thought this was a really easy question but I can't find the answer anywhere...... What are the earning thresholds that say how much maintenance loan my son is entitled to?

    He has just started at uni in October.
    He applied in spring this year but put down the wrong year (2015/16 instead of 2016/17). The process was really quick and he soon received a letter saying he had been awarded £6,000 loan that we were really happy with as it covered his accommodation costs and left him with about £500.
    Since it came to light that he had applied in the wrong year, the whole thing has been a nightmare. He has reapplied and we've given our income details again (we earned about £500 more for the correct year)
    Now, he has been awarded the bare minimum £3861.
    This has literally been going on since June, he only just received his first payment a few weeks ago and everyone I speak to at SFE doesn't seem to have a clue. There is no way we can afford to make up the shortfall for his accommodation - we would have to take out a loan.
    How can the difference in amounts he is entitled to be so different just by our earnings changing by so little?
    When I've queried this with SFE they asked us to send in our actual P60s for that year, which we did, then they sent back a letter after several weeks saying they wanted to know of our other incomes for that year (of which there were none)
    Both me and my husband earned around £41,000 for the year they are basing it on - surely he is entitled to more than just £3861?

    Any help please? I'm getting nowhere speaking to the people at SFE.
    Originally posted by angethomas77
    There was a big change to the system between 2015/16 and 2016/17. For starters in 2015/16, maintenance support was made up of a maintenance loan and grant. For starters in 2016/17 it's a bigger maintenance loan but no maintenance grant.

    The tables below show the thresholds for each system. For academic year 2015/16, household income is that from the 2013/14 tax year. For academic year 2016/17, household income is that from the 2014/15 tax year. If household income has gone down by at least 15% since the tax year from which income would usually be taken, a current year income assessment can be done instead.

    If you both earned £41,000 in tax year 13/14 and 14/15 (so total household income was £82,000) then the student would only get the minimum under either system.


    • angethomas77
    • By angethomas77 29th Nov 16, 8:21 PM
    • 4 Posts
    • 0 Thanks
    angethomas77
    Hi,
    Thanks for the response.
    The TOTAL we both earned for the year in question was £41,000. (Husband £35 and me £6)
    Looking at the table you posted (thanks for that btw, that was exactly what I'd been searching for) then they really have got it wrong haven't they?

    Am I right?
    • Ed-1
    • By Ed-1 29th Nov 16, 9:24 PM
    • 1,979 Posts
    • 1,057 Thanks
    Ed-1
    Hi,
    Thanks for the response.
    The TOTAL we both earned for the year in question was £41,000. (Husband £35 and me £6)
    Looking at the table you posted (thanks for that btw, that was exactly what I'd been searching for) then they really have got it wrong haven't they?

    Am I right?
    Originally posted by angethomas77
    If the student's only getting the minimum for 16/17 then SFE haven't processed the means test yet. Students only get the minimum until SFE receive your income details for 14/15 - did you fill these in on the 16/17 application? They then verify these details automatically with HMRC and if there are any discrepancies they request proof of P60.
    Last edited by Ed-1; 29-11-2016 at 9:56 PM.
    • angethomas77
    • By angethomas77 2nd Dec 16, 1:15 PM
    • 4 Posts
    • 0 Thanks
    angethomas77
    Thank you so much for your responses - they are really very helpful.

    About 6 weeks ago they did ask us to send in copies of our P60 (which we did, they lost, we sent again) they then wrote to us asking for details of 'additional' income, of which there weren't any. And they said they would be checking with HMRC to confirm the amounts.

    Earlier this week, we then received another 'award type letter' from them which said they had done their calculations and still awarded the minimum amount.

    I spoke to HMRC myself back in June when we originally did the application to get my income details so I know what they have and what I have on my P60 is the same as what HMRC have as me earning.

    I think I'm at the point where I'm going to make an official complaint because this is really causing us a lot of stress.

    The tables you have posted are really useful - thank you for taking the time to answer my questions.
    • sammyw
    • By sammyw 7th Dec 16, 9:30 AM
    • 444 Posts
    • 150 Thanks
    sammyw
    We will be supporting 2 uni students next year. Is this taken into account with the student loan applications? I'm not sure how to work out how much they'll be able to get and how much we will need to top it up by. Oldest will be in 4th year and youngest will be in the 1st year, both living away from home outside London.
    Is there a table somewhere that takes this into account?
    • Mrs Arcanum
    • By Mrs Arcanum 8th Dec 16, 9:08 AM
    • 15,713 Posts
    • 31,686 Thanks
    Mrs Arcanum
    We will be supporting 2 uni students next year. Is this taken into account with the student loan applications? I'm not sure how to work out how much they'll be able to get and how much we will need to top it up by. Oldest will be in 4th year and youngest will be in the 1st year, both living away from home outside London.
    Is there a table somewhere that takes this into account?
    Originally posted by sammyw
    We will be in a similar situation. Eldest is doing a Masters - so is on a fixed amount but will still need help. Youngest will be in first year. So would be interested in any answers you may get.
    You do not gain an O when you lose. Loose means baggy/let go.
    • Ed-1
    • By Ed-1 8th Dec 16, 5:27 PM
    • 1,979 Posts
    • 1,057 Thanks
    Ed-1
    We will be supporting 2 uni students next year. Is this taken into account with the student loan applications? I'm not sure how to work out how much they'll be able to get and how much we will need to top it up by. Oldest will be in 4th year and youngest will be in the 1st year, both living away from home outside London.
    Is there a table somewhere that takes this into account?
    Originally posted by sammyw
    Residual household income is reduced by £1,130 for each child (other than the student) who is wholly or mainly financially dependent upon the student’s parent or the parent’s partner whose income is being taken into account.

    All the tables for academic year 2017/18 are in the following document:

    http://www.practitioners.slc.co.uk/media/7761/financial_memorandum_for_201718.pdf

    Table A6 on page 10 ("Student studying outside London" section) is the one relevant to the student starting their first year in 2017/18.

    Table B5 on page 22 ("Student studying outside London" section) is the one relevent to the student starting their 4th year in 2017/18.

    The "Assessed contribution" column tells you how much you are expected to top up the student's finance by.
    • Emmafoo
    • By Emmafoo 9th Dec 16, 2:56 PM
    • 2 Posts
    • 0 Thanks
    Emmafoo
    Final demand for loan that's apparently reached maturity??


    Erudio have sent me a letter re. my four loans (dated 96POST-99ACA) stating that they have now reached maturity and the amount is due in full. I earn less than the threshold, have requested a new deferment form but have historically had all sorts of issues with deferment. How on earth am I expected to pay £4300 outright? Is this as serious as it has been made to read?

    Your advice would be very much appreciated, thank you.
    • AshleyBurf
    • By AshleyBurf 11th Dec 16, 8:23 PM
    • 40 Posts
    • 61 Thanks
    AshleyBurf
    I have never had a letter about student loans and i graduated 10 years ago.
    Love is the answer
    • simongiffin
    • By simongiffin 12th Dec 16, 4:22 PM
    • 3 Posts
    • 1 Thanks
    simongiffin
    Hello - I am a parent about to apply for a loan for my son for 2017-18. I know the living allowance will be means tested but witll the tuition fees be granted a loan of 100% regardless of income?
    thanks
    Simon
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