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DLA not been paid??
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# 1
rachel6188
Old 17-03-2009, 7:05 AM
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Question DLA not been paid??

my dla is due to be paid today and hasent its always been paid every 4 weeks.
im really confused and cant find out until 7.30 why it hasent been, anyone got any idea??
thanks
rach x
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# 2
NASA
Old 17-03-2009, 7:11 AM
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There are so many reasons it could be - rather than speculate its probably best just to wait until 7.30 and find out from DWP.
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# 3
charlie...
Old 17-03-2009, 7:45 AM
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weve not been paid jsa due today either, this is the 2nd time this has happened in 6 weeks, i had to get a crisis loan last time, i cant do that again. they say its due to the amount of new claimants and them being behind, but thats hardly our fault.
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# 4
rachel6188
Old 17-03-2009, 7:49 AM
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iv just been told theyv sent it to a different account and its going to take a week to get paid back to me.
any ideas what i can do??
x
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# 5
rachel6188
Old 17-03-2009, 8:04 AM
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any ideas???
the thing thats got me is the fact that they said they cant pay it even though they know the moneys been paid to the wrong account and are waiting for it to come back.
xx
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# 6
anguk
Old 17-03-2009, 8:05 AM
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If it's always been paid every 4 weeks to the same bank account how can it suddenly be sent to a different account, where have they got this new account from? I hope you haven't had any direct debits due in the next few days that would need the money.

If you can't wait a week for them to sort it out and pay you could you ask them if they'd send a giro? I don't know if they would but it's worth a try.
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# 7
rachel6188
Old 17-03-2009, 8:07 AM
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my claim is up for review and i changed the account details and it wasnt meant to change til may but they have put those account details in wrong.
x
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# 8
robpw2
Old 17-03-2009, 8:08 AM
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the excuses these people come up with for incompetence .. grr .


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# 9
rachel6188
Old 17-03-2009, 8:11 AM
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exactly...sooo angry x
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# 10
anguk
Old 17-03-2009, 8:12 AM
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Quote:
Originally Posted by rachel6188 View Post
my claim is up for review and i changed the account details and it wasnt meant to change til may but they have put those account details in wrong.
x
I'm sorry I really don't know what to suggest, it's awful when something like this happens. Most people on benefits rely on the payments arriving on time and don't have spare money lying around to tide them over.

I've always kept the same bank account for my OH's benefits, I've always been too afraid to change it incase it messed his payments up.

Last edited by anguk; 17-03-2009 at 8:15 AM.
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# 11
rachel6188
Old 17-03-2009, 8:17 AM
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my oh was the one who pushed me to change it to my account...duno why.
im going to see what i can do today..the dla said they cant help in anyway...its a disgrace
x
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# 12
robpw2
Old 17-03-2009, 8:18 AM
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cant or wont help .... they can send you a giro if they really wanted too ..

i think its time for the waterworks ...


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# 13
rachel6188
Old 17-03-2009, 8:26 AM
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i agree....anyone think i should ask to speak to a manager??? my mum said they should be able to do a counter payment.
x
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# 14
robpw2
Old 17-03-2009, 8:27 AM
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see what happenes i would reccomend giving it a try ..


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# 15
rachel6188
Old 17-03-2009, 9:19 AM
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waiting to get through now...been told by the job centre this is the dlas error and they need to sort it today.
wish me luck xx
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# 16
anguk
Old 17-03-2009, 9:37 AM
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Quote:
Originally Posted by rachel6188 View Post
waiting to get through now...been told by the job centre this is the dlas error and they need to sort it today.
wish me luck xx
Good luck! Let us know how you get on.
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# 17
rachel6188
Old 17-03-2009, 3:47 PM
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its finally been sorted!!!!
the payments been re-issued as they know the money is coming back after the bank liason dept checked with the bank.
payment should be with me fri!!!!
xxx
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# 18
robpw2
Old 17-03-2009, 8:28 PM
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thats good to hear .. thought they could have put it in bank today if they really wanted via chaps good to hear its sorted thought


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# 19
richard9991
Old 17-03-2009, 10:09 PM
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Quote:
Originally Posted by robpw2 View Post
thats good to hear .. thought they could have put it in bank today if they really wanted via chaps good to hear its sorted thought
you joking aint you that would cost them even more lol
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# 20
robpw2
Old 18-03-2009, 8:45 AM
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Quote:
Originally Posted by richard9991 View Post
you joking aint you that would cost them even more lol
well they have paid my incapcity by chaps when they made a mistake , a couple of times

but yes i know what you mean


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