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Cancel 3 Contract Early
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# 1
ryrniko121
Old 09-02-2009, 8:47 PM
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Default Cancel 3 Contract Early

Hi,

I have a 3 mobile phone contract (Mix&Match 500) which is due to run out in April.

However, I wish to cancel this now - I understand that I would of paid for February; but I can cancel out for March and April?

If so, how much will this cost? I pay £18 a month, so does it mean paying the rest of the contract off then I can leave?

Also, how are 3 with cancelling contracts - I am not interested in staying, I just want it cancelled - and when I tell them this; I mean NOW.

Thank you & I look forward to you're replies.

Niko
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# 2
sporedude
Old 09-02-2009, 8:52 PM
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Youl need to give 30 days notice, No way out of that, Probably have to pay the remaining line rental.
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# 3
Tigert
Old 09-02-2009, 9:12 PM
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You can leave immediately if you pay up the remainder of your contract.

You will have to pay the full amount that you would have paid if your contract had run full term.
LBM : March 2008
Debt Free Date : 25th July 2012
DMP Mutual Support Thread: #170
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# 4
diamonds
Old 09-02-2009, 9:34 PM
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as per Tigert
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# 5
bitterSTAR
Old 09-02-2009, 9:54 PM
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I just cancelled my T-Mobile contract early and I had to pay a £110 early cancellation fee
Cashback Earnt so far in 2009: AMEX £133.93, wepromiseto.co.uk £67.07, Barclaycard £25, MobilePhoneExchange: £28. TOTAL: £254.00
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# 6
ryrniko121
Old 10-02-2009, 8:18 AM
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Does anyone know if 3 have an early cancellation fee? If so, how much?

Thanks,

Niko
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# 7
gjchester
Old 10-02-2009, 9:56 AM
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Quote:
Originally Posted by ryrniko121 View Post
Does anyone know if 3 have an early cancellation fee? If so, how much?

Thanks,

Niko
Usually your monthly contract amount x months left to run till your out of contract, so probably around £36 in your case (2 x £18)
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# 8
Quentin
Old 10-02-2009, 10:33 AM
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If you are going to pay them the cancellation fee, then it might be worth paying an extra £15 to get the unlock code.

You might then recoup the charges selling the unlocked handset.
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# 9
SemperFi
Old 10-02-2009, 10:36 AM
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I'm stuck with them for another 12 months despite the fact that I can no longer receive 3G where I live. (I used to be able to, they've been screwing with my local masts). They want 12 x £35 or whatever from me! Joy! (shows as a credit on my account and the account expires in 12 months time AFAIK).
Quote:
I may be an idiot, but...
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# 10
ryrniko121
Old 10-02-2009, 5:36 PM
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For £36 - I may get it cancelled.

I will ring and post back what they said.

Niko
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# 11
soul619
Old 10-02-2009, 7:35 PM
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you have to pay the rest of your contract only with 3 but they dont like people cancelling on them an they will spend an hour tryin to talk you out of it
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# 12
ryrniko121
Old 10-02-2009, 8:28 PM
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So I hear, how bad are 3 when trying to cancel? Do I have to ask to be put back to a UK representative?

Or just "I want my contract cancelled NOW - I am not interested in any sort of deal. I just want my contract cancelled; NOW"

I really won't stand for transfer to transfer and no results. Can I go to a 3 store perhaps?

I am really worried now, as by the looks of things - 3 are IMPOSSIBLE to cancel?

Thanks

Niko.
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# 13
Tigert
Old 10-02-2009, 8:39 PM
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Haven't had a problem cancelling in the past. Just had to listen to them going through various offers and kept saying no.

If you don't want to do that, write to them.
LBM : March 2008
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# 14
ryrniko121
Old 11-02-2009, 8:15 AM
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Ok, I think I can handle them trying to keep me - and you say their is no early cancellation fees?

Thank you. I will ring this evening, hopefully, they will just cancel the damn thing!

Niko.
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# 15
Quentin
Old 11-02-2009, 9:22 AM
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Quote:
Originally Posted by ryrniko121 View Post
- and you say their is no early cancellation fees?
You asked about cancellation fees in your op, and have been advised about them in subsequent posts.

No-one has told you there is no early cancellation fees!
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# 16
soul619
Old 12-02-2009, 2:05 PM
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Quote:
Originally Posted by Quentin View Post
You asked about cancellation fees in your op, and have been advised about them in subsequent posts.

No-one has told you there is no early cancellation fees!
i did i said you have to pay end of contract ONLY hence no fee's
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# 17
victoriaplum1
Old 12-02-2009, 5:01 PM
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Thumbs down Same problem!!!

Quote:
Originally Posted by SemperFi View Post
I'm stuck with them for another 12 months despite the fact that I can no longer receive 3G where I live. (I used to be able to, they've been screwing with my local masts). They want 12 x £35 or whatever from me! Joy! (shows as a credit on my account and the account expires in 12 months time AFAIK).
I took out a contract on a mobile for my shop with 3, contract was for 18 months at about £18 a month, the phone has never worked in my shop I have had to go across the carpark to use it and people couldnt get through which kinda defeated the object of having the phone in first place...in fact my house which is literally around the corner is also unable to pick up 3...as we had a problem with a laptop my fiance bought me on a 3 contract too (this being after I took out mobile contract so I didn't know about the problem!), but on the maps they show you in Currys and such it reckons there is strong coverage in my area (utter rubbish!). Anyway my business folded after only 6 months and I now have a phone with a 12 month contract left to run that I cannot use, I cant use it instead of my regular mobile as it doesnt work in my house as previously mentioned and as the coverage is so patchy I am reluctant to rely on it out and about anyway. So I seem to be stuck with having to pay £18 a month for something that I cant use that is actually in the box doing nothing. I am wondering if it is worth paying the contract off now and getting phone unlocked and selling as it is one fo the latest handsets so must be worth a few bob? 3 did say to me that if I coudl find someone to take over the contract then that would be a way out of the situation, only other options beiing to pay it all off now or let contract run and pay monthly. I will never ever go with 3 again though their coverage is just too patchy, this is definitely a lesson learnt!
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# 18
ryrniko121
Old 12-02-2009, 8:38 PM
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I spoke to them today, and they told me I could buy it out - I will seriously consider this, and most likely next week get it cancelled.

Also, does it cancel there and then? Or do you still get the rest of the month - as I would of paid for that one, not including the other fees.

Thanks

Niko
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# 19
Quentin
Old 12-02-2009, 9:37 PM
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If you don't want to take your number with you, why not just keep it going (with the sim in a drawer) and let it run its course. Then you have the use of it if you want, and at no extra cost.
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# 20
gjchester
Old 13-02-2009, 8:01 AM
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Quote:
Originally Posted by victoriaplum1 View Post
I will never ever go with 3 again though their coverage is just too patchy, this is definitely a lesson learnt!
Not sure why you think that. It's patchy in your area, All networks have patchy area.
My Vodafone is lousy in Lakeside shopping centre, but fine outside, all the metal in the place plays havoc with the radio signal, nothing can change the fact that no mobile is ever going to work well inside area with a load of built concrete and metal, (ie most shopping centres) unless there are local repeaters in the place.

No network is perfect, and no network checker can predice the effect of buildings or terrain on the signal with 100% accuracy.
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