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Energy Complaints Watchdog - Help Please!!
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# 1
pappadruid
Old 19-09-2008, 7:49 AM
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Default Energy Complaints Watchdog - Help Please!!

Hi all,

I need to register a complaint against British Gas (wholly inefficient and poor,poor service!) and want to make sure it is done properly. I have spoken to British Gas, but you may as well talk to the wall.

Does anyone know any contact details for an Energy Watchdog that I could log a complaint through? Seems to be the only way for my voice to be heard!

Many Thanks!!
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# 2
lemontart
Old 19-09-2008, 7:59 AM
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http://www.ofgem.gov.uk/CustomPages/...Contactus.aspx
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# 3
SwanJon
Old 19-09-2008, 1:34 PM
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Make sure BG have recorded your complaint - use below if not already.
https://www.britishgas.co.uk/Help_Advice/ContactUs/

If BG do not resolve a complaint you can then go to the ombudsman - energywatch will stop dealing with most complaints as of 30 Sept 2008.
http://www.energy-ombudsman.org.uk/l...contact_us.php
I am an employee of British Gas, however the views expressed on this post are mine and do not necessarily reflect the views of Centrica, its subsidiaries or affiliated companies.
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# 4
Catsmam
Old 19-09-2008, 2:24 PM
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This link might help, try contacting the big cheese
http://www.connectotel.com/marcus/ceoemail.html

I have don it a couple of times its amazing how quickly you get a responce.
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# 5
Catsmam
Old 19-09-2008, 2:24 PM
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oops sorry about the spelling
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