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Anyone dealt with Arrow Global Before?
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# 1
berkshirebowman
Old 01-08-2008, 2:13 PM
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Default Anyone dealt with Arrow Global Before?

Hi All,

Took out a loan about 7 years ago when I was single and carefree, got into problems, never heard a word from Alliance and Leicester(honestly) and last year got a letter from A G to say that it was now their debt and they were coming after me for it....

Now, here is my problem, AG say that I owe them around £16K, which I do not dispute, but also cannot afford to pay. I have an arrangement where I pay a token payment of £20 a month, which they are happy with.

Just got my experian report, and it tells me that I defaulted on the loan in December 2002, as I have not defaulted with AG, does this mean that after 6 years (IE Dec 2008), as long as I keep paying AG, then I will lose the black mark on my report.

I assume that AG purchased the debt from Alliance and Leicester for considerably less than the £16k that I owe, would it be worth me approacing AG with an offer?
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# 2
fermi
Old 01-08-2008, 2:54 PM
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The default and details of the account will fall off your credit reference files 6 years from the original default date. That should happen irrespective of your payment history with AG.

AG are not entitled to add a further default on your record, or in any other way extend how long the record remains on your file.

It's possible that they might be amenable to a Full & Final Settlement on the account.

There is a factsheet on making these in the following link:

Link: Factsheet | Full & Final Settlement offers
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# 3
berkshirebowman
Old 01-08-2008, 4:09 PM
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ok.. to confirm then... even if I carry on paying the £20 a month for the rest of my life, unless they change the arrangement to make me default, this will dissapear as a red mark in December this year?
My other issue is that, because I owe £16k, my credit score is penalised (high borrowing) but I guess that is better than a red mark....
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# 4
fermi
Old 01-08-2008, 4:21 PM
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Quote:
Originally Posted by berkshirebowman View Post
ok.. to confirm then... even if I carry on paying the £20 a month for the rest of my life, unless they change the arrangement to make me default, this will dissapear as a red mark in December this year?
The arrangement you have with them is completely informal.

If they want to change it, or you fail to keep to it, they are not entitled to issue another default.

The default and records of the agreement should be removed from your credit files in December, and after that they are not entitled to record any more information regarding this debt.
I'm a Board Guide on the Debt-Free Wannabe, Bankruptcy, Credit Cards, Loans, and Benefits boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com. Board guides are not moderators. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com | > New to Forum? Click for Guide <

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# 5
berkshirebowman
Old 01-08-2008, 4:38 PM
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Yes!!!

At last the end is in sight!
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# 6
fermi
Old 01-08-2008, 4:53 PM
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Maybe, but keep an eye on what they do, because debt collection agencies are sneaky "bleeps" and don't always act according to the rules.:rolleyes:

Plus, while the normal default information should disappear, they would still have the option of seeking a county court judgement on the debt which would be recorded on your credit reference files if they got it.
I'm a Board Guide on the Debt-Free Wannabe, Bankruptcy, Credit Cards, Loans, and Benefits boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com. Board guides are not moderators. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com | > New to Forum? Click for Guide <

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Last edited by fermi; 01-08-2008 at 6:03 PM. Reason: typo
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# 7
kathy40uk
Old 26-01-2010, 3:16 PM
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Hi

This is what came up when I searched 'Arrow Global' so I hope i haven't missed any I did try to search but probably missed something in my panic so I'm sorry if I have but if I put the question out there it will help.

I had a letter from these people today saying that they had bought a mastercard debt from Lloyds TSB quoting the card number.

I did have a mastercard from Lloyds back in the 90s which I defaulted on and had had a judgement against me in 98/99. This debt was passed on to Cabot which I was paying then in 2003 I went into a dmp with payplan which included this debt. in 2006 I upped my payments with payplan as I was then working and everything was cleared in Feb 2009.

I rang the number on the letter and explained this and also told them that this would have been statute barred anyway (that's right isn't it) and the man was very unhelpful and said that I had ro send proof in writing that this was paid. I explained I had nothing with this card number on as it had been sold on so long ago but that I would try to find some paperwork from Cabot (I am hoping I still have a paid letter somewhere) but this would only have their reference number on it and I got the feeling he was telling me this wasn't good enough as it won't have the original mastercard number on it, I don't really know what to do now, I have e mailed my old advisor at payplan to see if they still have confirmation of payment on file and will be looking through old paperwork in a minute but is there anything else I can do? It is for £929 and I KNOW it has been paid off and am in a bit of a state. Would I be best trying to send them paperwork from the old collection agency if I can find it? even then I'm not sure which of their reference numbers referred to the mastercard and which to the Visa or would I be better off just telling them they can't chase me for it due to it's age? Somehow the latter seems sneaky like I am trying to avoid it which I'm not because it was all paid off.

Sorry if I'm ramnling but this has really upset me this morning
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# 8
kathy40uk
Old 26-01-2010, 6:24 PM
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probably being impatient, sorry but can anyone give me any advice about above?
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# 9
kathy40uk
Old 27-01-2010, 8:09 PM
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anyone? ss if being a nuisance
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# 10
Cumbrian Male
Old 28-01-2010, 11:08 PM
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If you had a ccj then it can't be statue barred.
I have a cunning plan!
Proud to be dealing with my debts.

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# 11
kathy40uk
Old 29-01-2010, 1:50 PM
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Thanks for the reply Cumbrian. that's the stuff I need to know I don't want to go writing off some rubbish which is totally wrong. Mind you I feel an idiot for saying this on the phone Should have read more about it instead of panicking)

I haven't had a reply from Payplan yet what is the best thing for me to do? Just write and say it has been paid and give Cabot and Payplan reference numbers? (I think Cabot sold it on to someone else while it was with payplan as the creditor names changed) but I did evertyhing with Justabank so didn.t have paper except for in the very beginning. I can't even get the judgment order any more as it's all off my file.

This has really scared and upset me because this has all been paid, has this ever happened to anyone else?
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Last edited by kathy40uk; 29-01-2010 at 1:53 PM.
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# 12
LeeUK
Old 30-01-2010, 9:58 AM
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Quote:
Originally Posted by kathy40uk View Post
Hi

This is what came up when I searched 'Arrow Global' so I hope i haven't missed any I did try to search but probably missed something in my panic so I'm sorry if I have but if I put the question out there it will help.

I had a letter from these people today saying that they had bought a mastercard debt from Lloyds TSB quoting the card number.

I did have a mastercard from Lloyds back in the 90s which I defaulted on and had had a judgement against me in 98/99. This debt was passed on to Cabot which I was paying then in 2003 I went into a dmp with payplan which included this debt. in 2006 I upped my payments with payplan as I was then working and everything was cleared in Feb 2009.

I rang the number on the letter and explained this and also told them that this would have been statute barred anyway (that's right isn't it) and the man was very unhelpful and said that I had ro send proof in writing that this was paid. I explained I had nothing with this card number on as it had been sold on so long ago but that I would try to find some paperwork from Cabot (I am hoping I still have a paid letter somewhere) but this would only have their reference number on it and I got the feeling he was telling me this wasn't good enough as it won't have the original mastercard number on it, I don't really know what to do now, I have e mailed my old advisor at payplan to see if they still have confirmation of payment on file and will be looking through old paperwork in a minute but is there anything else I can do? It is for £929 and I KNOW it has been paid off and am in a bit of a state. Would I be best trying to send them paperwork from the old collection agency if I can find it? even then I'm not sure which of their reference numbers referred to the mastercard and which to the Visa or would I be better off just telling them they can't chase me for it due to it's age? Somehow the latter seems sneaky like I am trying to avoid it which I'm not because it was all paid off.

Sorry if I'm ramnling but this has really upset me this morning
I had a letter yesterday from "Arrow Global" saying they have too bought an old Mastercard debt of mine from LLoydsTSB originally for a few hundred pound. This debt was originally in dispute with Lloyds but their communication on the matter just fizzled out about a year ago. Looks like instead of resolving it they just sold it.
Lee's No More Kebab Club No.1
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# 13
kathy40uk
Old 30-01-2010, 12:22 PM
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Oh Lee that's awful
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# 14
maintopman
Old 25-10-2010, 12:07 AM
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Default Arrow Global

Hello. I have been chased by solicitors called Shoosmiths representing a company called Arrow Global for a debt they claim to have purchased from Barclaycard - however, I have heard nothing from Barclaycard themselves, with whom I did indeed have a card. I have never heard of Arrow before. This has got as far as them starting proceedings in the Bulk Court; I have received a Claim Form, acknowledged service and intend to disagree with the claim in full and also ask for the case to be transferred to my local court, all of which I have to do this week to be on time.

Now - I had also written to Arrow saying I had never heard of them, acknowledging NO debt to them, then the 'standard' letter requiring a true copy of the alleged agreement, a signed true copy of the deed of assignment of the above agreement they allege exists etc. and stating their obligation under S189 of the CCA 1974… etc. – with a £1 PO enclosed. They just wrote back now returning my £1 and saying:

“… We do not accept that we are the creditor as envisaged by the above statute. However, we are willing to assist in obtaining that which has been requested. We will now process your request for documentation from the creditor and will revert in due course.

We confirm that all collection activity will be suspended pending provision of the documents. …”

My question is: I guess I should still get the court defence document, and also the request for transfer to my local court, back to the bulk court this week? And state in my defence that I dispute the full amount claimed, that I acknowledge no debt to Arrow (who are indeed the claimant on the form), that Arrow have been unable to provide any documentation referring to the debt which they allege to exist and indeed say that they themselves state that they do not accept that they are a creditor of mine.

Can anyone comment as to whether this would be the right way to act and offer any help or words of advice or warning?

With many thanks in advance from a worried forum member. I see that others here have crossed swords with them too!
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# 15
fermi
Old 25-10-2010, 9:00 AM
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Certainly continue to defend the claim if you belive you have grounds.

Might be a good idea to post here for advice on any defence:

http://www.legalbeagles.info/forums/
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# 16
CHR15
Old 25-10-2010, 9:49 AM
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Quote:
Originally Posted by maintopman View Post
Now - I had also written to Arrow saying I had never heard of them, acknowledging NO debt to them,!
Your debt is little more than a business asset, it can be passed between companies at a whim, you do not have to be informed when the debt is passed to a Debt Recovery Agency.
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# 17
maintopman
Old 25-10-2010, 5:13 PM
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Thanks for those comments. Still, Arrow have been unable to provide any documentation referring to the debt which they allege to exist and indeed say themselves, in writing, that they do not accept that they are a creditor of mine. If they state that and also have been unable to substantiate any alleged debt, how is a court going to give judgement in their favour?

Last edited by maintopman; 25-10-2010 at 5:55 PM.
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# 18
maintopman
Old 25-10-2010, 5:45 PM
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Default Thanks - re: Arrow etc

Thanks for that link, Fermi - looks to be another excellent site, as this one is too. I am now a 'Beagle Puppy' ( a puppy at my age - lol ).

Well, since they seem unable to provide any evidence that any such debt exists, and also say in writing that they '... do not accept that (they) are the creditor', I should think I do have grounds- don't I? After all, the template letter I used and adapted from MoneySavingsExpert to send to Arrow stated, as per the wording provided here: "As you are aware, a credit agreement that is not properly documented and signed by the customer is unenforceable under the CCA and therefore is a complete defence to any court claim that may be issued."

Regards, the maintopman

[QUOTE=fermi;37819886]Certainly continue to defend the claim if you belive you have grounds.

Might be a good idea to post here for advice on any defence:

legalbeagles. etc.]
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# 19
Beres
Old 09-11-2010, 2:23 PM
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Greetings everyone

I have a query I hope someone can help me with. Please forgive me if I'm posting in the wrong thread as I am new here and found this thread by googling.

After several years of receiving (and ignoring) demands for payment from Arrow Global they finally issued me with a claim form from Northampton County Court. This was for the amount of £449.22 including court fee and solicitor's costs and was dated 26/11/10.

I registered on moneyclaim.gov.uk and disputed the claim on the grounds that I have no idea who these people are and have no recollection of ever entering into an agreement with them. Less than 2 weeks later, lo and behold, solicitors representing Arrow Global wrote to inform me that the claim against me has now been discontinued.

So far so good. However, I've recently looked at my credit report and there is a default against me from Arrow Global issued December 2008 for this same claim.

My question is : Should this default still be there and how do I go about getting it removed?

After years of depression I am finally trying to get my financial life in order (which has been badly neglected) and I would really appreciate any help.

Thanks in advance

Beres
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# 20
Beres
Old 10-11-2010, 2:17 PM
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Anybody?

Thanks
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