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    How do I find out who provides my telephone line?
    • #1
    • 19th Jul 08, 6:36 PM
    How do I find out who provides my telephone line? 19th Jul 08 at 6:36 PM
    Hi all, sorry if this is covered in another thread but I couldn't find anything when doing a search.

    Basically my situation is this....

    I've just moved into a house, I phoned BT to check whether the house already had a line with them. They said yes there was a line already with them and I could take over the line for no charge, and just pay the monthly rental. However, when they try to do this on their computers they can't pass the account over to me and they mentioned that the line was actually with someone else. So my question is how do I find out who its with? BT also said that if I wanted a line with them it would cost me a full reconnection fee of 125. This sounds dodgy to me as they've already told me I have a line with them, and then they've said I don't. Anyone had any experiences like this?

    Any advice/help appreciated.

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