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  • FIRST POST
    chocolatetpot
    0 WOW
    Which mattress? (merged threads)
    • #1
    • 10th Dec 07, 11:05 AM
    0 WOW
    Which mattress? (merged threads) 10th Dec 07 at 11:05 AM
    Has anyone bought from these people before? They sell memory foam mattresses. They seem to have a decent product:
    - the specifications match their competitors
    - they have a 5 year guarantee
    - they offer a 30 night waranty to return the mattress (excluding a pick up fee) if you don't like it
    My concern is that they are half the price of other mattresses we have looked at!

    [Actually - just found they are even cheaper in their Ebay shop - surely this is too good to be true]

    Thanks,
    Last edited by chocolatetpot; 10-12-2007 at 7:29 PM. Reason: Found their ebay shop
    2010 Comps
    Cushelle Koala!
Page 103
  • char_student
    a few more details regarding my faulty mattress, Tim would you please be able to advise if you can.

    Read instructions etc for mattress which said turn the mattress over weekly and around alternate weeks etc, which I have done. But I have a problem. The fillings have settled as the instructions said they would, but only in the middle of the bed. The top and end of the mattress stick up and so it looks like the fillings havent settled on the head or the end and are too puffed up. This looks horrible and im worried about the bed long term if it gets worse.

    Now I dont know what to do. The bed has tufts in it, and the tufts at the ends are much wider than all the other tufts (if that make sense!) The other tufts are all about a few inches long, but at the end the tuft is about 6 inches from the edge of the bed, which may be the problem? I dont know!!
    If I say something you like....Please hit the thanks button
  • Tim Deegan
    a few more details regarding my faulty mattress, Tim would you please be able to advise if you can.

    Read instructions etc for mattress which said turn the mattress over weekly and around alternate weeks etc, which I have done. But I have a problem. The fillings have settled as the instructions said they would, but only in the middle of the bed. The top and end of the mattress stick up and so it looks like the fillings havent settled on the head or the end and are too puffed up. This looks horrible and im worried about the bed long term if it gets worse.

    Now I dont know what to do. The bed has tufts in it, and the tufts at the ends are much wider than all the other tufts (if that make sense!) The other tufts are all about a few inches long, but at the end the tuft is about 6 inches from the edge of the bed, which may be the problem? I dont know!!
    Originally posted by char_student
    Is the divan base actually flat, or is it sagging anywhere?

    If the base is flat then it sounds like the mattress is faulty (probably the springs).

    It is normal to have the outside tufts about 6" from the edge, so that shouldn't be a problem.

    Did it look like the mattress had been folded when it was delivered?

    Ask the manufacturer for advice, but you may need to take action against the supplier. Send them another e-mail mentioning trading standards, then back this up with a phone call. Their contact details are below:


    Address
    Furniture 123,
    Sandway Business Centre,
    Shannon Street, Leeds. LS9 8SS.
    Email
    General enquiries: info@furniture123.co.uk
    Customer service: customerservice@furniture123.co.uk
    Trade orders: trade@furniture123.co.uk
    Marketing: marketing@furniture123.co.uk
    Accounts: accounts@furniture123.co.uk
    Technical: technical@furniture123.co.uk
    Suppliers: suppliers@furniture123.co.uk
    Careers: careers@furniture123.co.uk
    Phone
    0845 062 2233
    Fax
    0113 248 2266
    You may also be interested in this:
    http://www.clik2complaints.co.uk/DPs/furniture123.html

    I notice on the furniture123 web site that they say that they support the sleep council. So it might be worth contacting them if you don't have any luck.
    Last edited by Tim Deegan; 18-01-2009 at 11:55 PM.
  • char_student
    Thanks for that Tim. I did sent a more direct email yesterday, saying im aware of my rights etc and what a rubbish company they are (prob didnt help but I am annoyed!) Yes base does appear to be flat, dont think its sagging - obvioulsy better supported though where the frame is and a little more springy where no frame. I will chase them again, hopefully I will get somewhere. Will def call manuafacturer tomorro as well and see what they say. Mattress wasnt folded, it was flat with cover on. There seems to be too much filling down both ends - its too "puffed" up!
    If I say something you like....Please hit the thanks button
  • Tim Deegan
    Thanks for that Tim. I did sent a more direct email yesterday, saying im aware of my rights etc and what a rubbish company they are (prob didnt help but I am annoyed!) Yes base does appear to be flat, dont think its sagging - obvioulsy better supported though where the frame is and a little more springy where no frame. I will chase them again, hopefully I will get somewhere. Will def call manuafacturer tomorro as well and see what they say. Mattress wasnt folded, it was flat with cover on. There seems to be too much filling down both ends - its too "puffed" up!
    Originally posted by char_student
    Is the mattress as it shows in the picture?
  • wannagetfit
    [quote=TomsMom;17829223]

    Just 'cos I'm curious I just googled "2 sided pocket sprung memory foam mattress" and the first two pages linked to four different ones made by Joseph, Body Impressions, DreamNight and Hush Sleep Collection and Tim wasn't the seller of any of them. I'm not saying they're any good just that there are others out there. I haven't put any links just in case anyone thinks I'm connected with any of those sellers but they can easily be found by googling.
    Originally posted by wannagetfit

    Hi TomsMom,
    Did you actually click on the links and read the specifications of those mattresses. Are they 2 sided pocket sprung memory foam mattresses?? Or just links with the words memory foam or pocket sprung in them??
  • wannagetfit
    [quote=wannagetfit;17830433]


    Hi TomsMom,
    Did you actually click on the links and read the specifications of those mattresses. Are they 2 sided pocket sprung memory foam mattresses?? Or just links with the words memory foam or pocket sprung in them??
    Originally posted by TomsMom

    I found one Dreamnight 2 sided etc etc alright, thanks TomsMom, found the other amunfactuers you mentioned but not 2 sided etc etc.

    Tim, what do you think of this one

    http://www.bedroomworld.co.uk/p/Drea...t_Mattress.htm
  • ACID
    Quote:
    Originally Posted by ACID
    How firm do you like your mattress?
    quite firm..not hard but firm enough..dont like soft mattress..need to be able to feel it on my back

    What type of base is it going on?
    erm??? double bed..exactly according to that size...on wooden planks?

    What is your budget?
    max 200-250 def no more..

    I'd say go for a good quality firm open coil sprung mattress around 9 or 10" deep.


    i need it for a 4ft 6" by 6ft 3"

    i this reffered to as a medium double//can only find a handful but not many places mention the site


    No it is a standard double which you can find from any seller who sells UK size mattresses.

    No it is a standard double which you can find from any seller who sells UK size mattresses.
    Originally posted by Tim Deegan

    ok tim i have found the following...
    does it look like im getting close..
    it seems ok to me..

    http://www.e2beds.co.uk/mayfair-orth...ess-p-250.html
  • char_student
    Is the mattress as it shows in the picture?
    Originally posted by Tim Deegan
    well its the same mattress, but my one where the label is at the end, and at the top - from the last tuft to the edge (which is about 8 or 9" not 6" as I previoulsy said) is much higher. The surface is not flat as it looks in the picture. Its like this ----__________----. The ---- lines are the top and end of bed, which are much higher than the rest
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  • TomsMom
    [QUOTE=wannagetfit;17830433]


    Hi TomsMom,
    Did you actually click on the links and read the specifications of those mattresses. Are they 2 sided pocket sprung memory foam mattresses?? Or just links with the words memory foam or pocket sprung in them??
    Originally posted by TomsMom
    Yes, I clicked on the links Wannagetfit. In the spec it said "2 sided".

    ETA: Sorry, I replied before reading your second post. This is the link for the Body Impressions - on right hand side is says "Pillow Top/Sprung and Foam/Two sided". And this one for the Joseph, this one for Hush. Once I got onto that site I just clicked on "Sprung and memory foam mattresses" and checked a few.
    Last edited by TomsMom; 19-01-2009 at 5:12 PM.
  • Tim Deegan
    Quote:
    Originally Posted by ACID
    How firm do you like your mattress?
    quite firm..not hard but firm enough..dont like soft mattress..need to be able to feel it on my back

    What type of base is it going on?
    erm??? double bed..exactly according to that size...on wooden planks?

    What is your budget?
    max 200-250 def no more..

    I'd say go for a good quality firm open coil sprung mattress around 9 or 10" deep.


    i need it for a 4ft 6" by 6ft 3"

    i this reffered to as a medium double//can only find a handful but not many places mention the site


    No it is a standard double which you can find from any seller who sells UK size mattresses.




    ok tim i have found the following...
    does it look like im getting close..
    it seems ok to me..

    http://www.e2beds.co.uk/mayfair-orth...ess-p-250.html
    Originally posted by ACID

    That one appears to be a low budget orthopaedic mattress, and is probably a little over priced. As a general rule mattresses with a stitchbone cover (usually vivd colours or chequered patterns) are low budget. And those with a damask cover are usually made to a higher spec.
  • Tim Deegan
    well its the same mattress, but my one where the label is at the end, and at the top - from the last tuft to the edge (which is about 8 or 9" not 6" as I previoulsy said) is much higher. The surface is not flat as it looks in the picture. Its like this ----__________----. The ---- lines are the top and end of bed, which are much higher than the rest
    Originally posted by char_student
    Did you have any luck phoning them today?
  • raymond
    THere are so many posts here its hard to remember who posted what, but for the person in NI looking a mattress I was in Harvey Norman this afternoon and saw they have 25% off mattresses and beds which is finishing soon to be replaced with an interest free credit offer but there was a budget mattress for under 300 800 springs pocket sprung 70mm memory foam (one side only ...) but was actually quite comfortable if your budget is low its better than many cheapies I have seen.

    I think its the same mattress as http://www.bedsdirect.com/product/Vi...mory_800-18677

    Worth a look for someone maybe ?

    Edit .. its 284.25 and I think the 2.5% vat needs to be taken off as well.
    Last edited by raymond; 19-01-2009 at 5:28 PM.
  • alictait
    Hi Guys,

    Well I eventually took the plunge and ordered a new memory foam mattress and thought I would give my review so far on my purchase.

    I was quite prepared to pay a decent amount of money on a mattress alone and had intended to initially buy the La Romantica Madrid from !!!!!! Beds, however the lack of a firm delivery date was not something I could really work around so decided to look elsewhere.

    Some of you may remember that I posted the link to the Ergoflex sale which I thought looked a pretty decent deal, however after posting on here and listening to you guys I came to the conclusion that the reviews we were finding for Ergoflex seemed too good to be true and indeed the fact that the review site was set up at the same time as the Ergoflex site just seemed to coincidental. Also the guarantee that they offered seemed to throw some quality issues into the equation as well.

    So I thought I would try and have a look on ebay at the Memory Foam options available to me. The choice there is vast and indeed a minefield to the unprepared, but at least I had an idea what to look for /wanted.

    I stumbled across a company called Intellifoam that manufacture two grades of memory foam both which would go against the general recommendation on this thread. The cheaper "deluxe" option is a 10" Mattress with 3" of 65kgm3 Density Memory foam, combined with 7 " of 35kgm3 base foam and their 10" premium mattress is 4" of 88kgm3 memory foam and 6" 35kgm3 base foam. Both mattresses also come with two free pillows. The main clincher for me was the 15 yr guarantee, 10 yr unconditional replacement with the further 5 years on inspection only.

    Although already very competitive prices I managed to snag a bargain via auction -169 delivered for a superking deluxe (which is the cheapest I have seen since - lol). I thought at this price that I was prepared to take the chance on having to replace it in a couple of years, although the guarantee sounds brilliant on paper getting them to honour it may be a different issue. Anyway after a weeks use we love it. We previously had a 2" topper with a reflex foam mattress and I think the extra 1" makes a big difference to us. The mattress feels nice and firm which we both like, it is def a lot better quality than our sleep secrets topper. The pillows are also very good and certainly comparable (initially at least) to the tempur pillows we bought about 18 mths ago, which have lost some of their shape in the process.

    All in all I feel like we have ended up with a real bargain and although it may differ from the recommended 2" thickness of 60 - 70 Kgm3 density memory foam, we are more than happy with it. We have tried lots of mattresses in the last year and even sent one pocket sprung memory foam mattress back to a retailer after we felt it was too soft so we are just glad that we have found something that suits us.

    Hope this helps some decide.
    If at first you don't succeed - destroy all evidence that you tried.
  • mattmanchester
    I stumbled across a company called Intellifoam that manufacture two grades of memory foam both which would go against the general recommendation on this thread. The cheaper "deluxe" option is a 10" Mattress with 3" of 65kgm3 Density Memory foam, combined with 7 " of 35kgm3 base foam and their 10" premium mattress is 4" of 88kgm3 memory foam and 6" 35kgm3 base foam. Both mattresses also come with two free pillows. The main clincher for me was the 15 yr guarantee, 10 yr unconditional replacement with the further 5 years on inspection only.
    Originally posted by alictait
    I hope you keep the contact details for this company safe - my colleague bought one of these intellifoam, all foam matresses and within a year the base foam was sagging so much it hurt to lay on. With lots of aruguing the matress was replaced, however she fully expects the same to happen with this one within a year, so a pretty pointless guarantee as they will not refund (even thought not fit for purpose), only replace! She also moans that she sinks far too far into the mattress (she's not even heavy!)

    Good luck! Matt.
  • alictait
    I hope you keep the contact details for this company safe - my colleague bought one of these intellifoam, all foam matresses and within a year the base foam was sagging so much it hurt to lay on. With lots of aruguing the matress was replaced, however she fully expects the same to happen with this one within a year, so a pretty pointless guarantee as they will not refund (even thought not fit for purpose), only replace! She also moans that she sinks far too far into the mattress (she's not even heavy!)

    Good luck! Matt.
    Originally posted by mattmanchester

    Cheers Matt - lol

    Yeah I have all the auction info saved on a word doc, As I said in my own review the guarantee may be difficult to claim against but I still think with the price we paid it was worth the risk. Was it actually the exact same people they bought from ?

    Ali
    If at first you don't succeed - destroy all evidence that you tried.
  • char_student
    Hi Tim, finally got a reply after my very strongly worded email stating the law etc (Im a law student). This is their reply

    We have passed this our to replacements department who are currently looking into this.

    We will contact you at some point this week once the suppliers have confirmed what we can do for you.

    Will have to see what happens next, im not optimistic - they never answer the phone either
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  • Seventhseal
    Wondering about the La Romantica Madrid. Most of the poscket sprung memory foam mattresses I`ve seen have had a flat surface but I notice the Madrid has indents (are these tufts?). I love the feel of memory foam mattresses when I on them because I can feel my body gradually sinking into them. My only concern with the Madrid is that I wouldn`t get this sensation because of the indents.

    In addition, I don`t understand why the Madrid has to have tufts. Are they there to keep the pocket springs in place? If so, why do all the rest of the pocket sprung memory foam beds no have them?
  • povster
    Hi Tim
    Please could I have your opinion on the two following mattresses: this is what I have narrowed it down to and as much as I can afford.

    Millbrook Allure (1023 springs) and a 30mm layer of visco55kg mem foam 375
    Sleepeezee pocket visco (1400 spings) 47mm layer of visco55kg mem foam 342

    I realise Millbrook is a better quality make but I wondered wether the depth in memory foam would win over this? I also like the htought of more springs as I dont want a firm mattress.

    Your opinion will be much appreciated
    Thanks
  • wannagetfit
    [quote=TomsMom;17839787]

    Yes, I clicked on the links Wannagetfit. In the spec it said "2 sided".

    ETA: Sorry, I replied before reading your second post. This is the link for the Body Impressions - on right hand side is says "Pillow Top/Sprung and Foam/Two sided". And this one for the Joseph, this one for Hush. Once I got onto that site I just clicked on "Sprung and memory foam mattresses" and checked a few.
    Originally posted by wannagetfit

    TomsMom,

    You are a STAR !!! Thanks very much. I don't know how I couldn't find those.
    Did you find anymore by any chance?? Could you?? haha

    Tim,

    Well, what can I say. You were right. Sorry for doubting you. Fair play to you for not giving out brand names etc, it must be hard. Its very frustrating for us I can tell you. Anyway, keep up the good work.
    Can you tell me your opinion on the following mattresses.

    http://www.mattressesworld.co.uk/p/B...0_Mattress.htm

    http://www.mattressesworld.co.uk/p/J...t_Mattress.htm

    http://www.mattressesworld.co.uk/p/H...o_Mattress.htm

    What do you think of the prices for the kingsize?
  • wannagetfit
    Is theratouch memory foam any good? Is it brand name or is it a type of foam? Is it visco elastic?
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