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  • FIRST POST
    • Grant1980
    • By Grant1980 5th Oct 17, 7:02 PM
    • 3Posts
    • 0Thanks
    Grant1980
    Blackhorse PPI
    • #1
    • 5th Oct 17, 7:02 PM
    Blackhorse PPI 5th Oct 17 at 7:02 PM
    Hi everyone

    Just wondering if anyone has been the told the same by Blackhorse

    So I've always thought I would be due some sort of PPI but like many others I just have never got round to doing it.

    Finally raised a PPI complaint and Blackhorse called me tonight to go over more details as the loans were over 10 years old and I have since moved house etc....

    After confirming my old details they told me I had 3 loans from them over the course of 2 years for £1,000, £1,500 & £2,000.

    They admitted that YES I did have PPI in all 3 loans. They are sending out a claim form which I complete and then they have 8 weeks to investigate if I have a claim and they wil let me know.

    Surely them admitting I did have PPI on all 3 loans means they cant turn around and throw out my complaint? Or can they?

    Anyone had this admitted to them but still denied compensation?

    Cheers
Page 1
    • dunstonh
    • By dunstonh 5th Oct 17, 7:19 PM
    • 89,852 Posts
    • 55,454 Thanks
    dunstonh
    • #2
    • 5th Oct 17, 7:19 PM
    • #2
    • 5th Oct 17, 7:19 PM
    Surely them admitting I did have PPI on all 3 loans means they cant turn around and throw out my complaint?
    They didnt admit you had PPI. The confirmed you had PPI. Its not an admission of guilt.

    Just because you have PPI, does not mean you were missold. They cannot throw out your complaint as they are required to consider it. However, they can reject your complaint if there is no evidence of wrongdoing.

    Anyone had this admitted to them but still denied compensation?
    I think you have a misconception of the issue here. There is nothing wrong with having PPI. It is how it was sold to you that matters. Some distribution channels have over 90% of PPI complaints upheld. Some have under 10% of PPI complaints upheld.
    • Grant1980
    • By Grant1980 5th Oct 17, 7:36 PM
    • 3 Posts
    • 0 Thanks
    Grant1980
    • #3
    • 5th Oct 17, 7:36 PM
    • #3
    • 5th Oct 17, 7:36 PM
    Thanks for replying. Yes I think I wasn't fully aware of how it all works.

    I remember it clear as day being Sat down and getting told I could get the loan if I took out PPI.

    Fingers crossed
    • Grant1980
    • By Grant1980 11th Oct 17, 6:14 PM
    • 3 Posts
    • 0 Thanks
    Grant1980
    • #4
    • 11th Oct 17, 6:14 PM
    • #4
    • 11th Oct 17, 6:14 PM
    Got all my forms sent through the post today. Randomly Blackhorse phoned me tonight and took me through my claim on the phone rather than sending in the forms.

    They advised a decision would now be quicker than their standard 8 weeks.

    If upheld the value of PPI I was sold is just over £2k and dates back about 14 years.

    Hope to hear some good news!
    • ShazNaz
    • By ShazNaz 18th Oct 17, 1:57 PM
    • 1 Posts
    • 0 Thanks
    ShazNaz
    • #5
    • 18th Oct 17, 1:57 PM
    • #5
    • 18th Oct 17, 1:57 PM
    I have recently received a payment from Blackhorse which was initially rejected as they could not find any details on my £8000 loan I took out with them in 1995. Luckily I managed to find some old paperwork showing that I had PPI of £960 added to the loan, I wrote to them stating that I did not need or ask for the insurance and within I month I received a payment of £3311.46, don't give up keep trying.
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