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  • FIRST POST
    • fewkeste
    • By fewkeste 21st Apr 17, 5:18 PM
    • 134Posts
    • 121Thanks
    fewkeste
    Add your feedback on energy supplier Powershop
    • #1
    • 21st Apr 17, 5:18 PM
    Add your feedback on energy supplier Powershop 21st Apr 17 at 5:18 PM
    I'm just in the process of switching from Robin Hood Energy to Powershop and would like to receive feedback and comments about this new supplier. Apparently they are well established in Australia and New Zealand and are operating in the UK under the Npower licence at present.
Page 14
    • Hengus
    • By Hengus 12th Oct 17, 5:49 PM
    • 4,662 Posts
    • 2,830 Thanks
    Hengus


    Where you refer to discounts (i.e. 20% discount) is this relative to the Powershop standard pricing? Also is it a discount to the unit price only, or to the daily charge too?


    Thanks!
    Originally posted by MrChips
    There is only one tariff. If you buy, say, £12.36 of energy for £10, then when your ‘monthly’ statement comes in then the £12.36 is applied to the whole bill. If you look at your contract/quote, it is a pretty simple calculation to work out the percentage saving to achieve the Easy Saver Promise quote.
    • MrChips
    • By MrChips 12th Oct 17, 6:03 PM
    • 931 Posts
    • 350 Thanks
    MrChips
    Ah ok. So if hypothetically I gave a meter reading on the first and last day of the month and the all in cost was calculated (standing charge and energy charge), then the £ cost of the pack would be set off against that?
    If I had a pound for every time I didn't play the lottery...
    • Hengus
    • By Hengus 12th Oct 17, 6:15 PM
    • 4,662 Posts
    • 2,830 Thanks
    Hengus
    Ah ok. So if hypothetically I gave a meter reading on the first and last day of the month and the all in cost was calculated (standing charge and energy charge), then the £ cost of the pack would be set off against that?
    Originally posted by MrChips
    It is not that simple. Billing periods vary. My current billing period is 7 Sep to 17 Oct. Powerpacks are applied according to the stated rules. For example, I have some December Future packs that will not be applied until the start of the November/December billing period. Some Powerpacks are applied immediately. The monthly review shows all the detail. The downside is that to get consistently good discounts, you have to buy in advance. It follows that you can accrue a big balance and Ofgem has yet to confirm that this credit is fully protected in the event that PS Energy Ltd becomes insolvent. As it is taking them so long to answer what, on the face of it, was a simple question sent to them 3 months ago, I can only conclude that the answer isn’t immediately clear.
    • fewkeste
    • By fewkeste 12th Oct 17, 7:48 PM
    • 134 Posts
    • 121 Thanks
    fewkeste
    Read this thread from begining to end
    I've just applied to move my electricity supply to Powershop as my deal with GB Energy is coming to an end. Trying to get up to speed on how to get the best out of it as the pricing is not conventional!


    Where you refer to discounts (i.e. 20% discount) is this relative to the Powershop standard pricing? Also is it a discount to the unit price only, or to the daily charge too?


    Thanks!
    Originally posted by MrChips
    The best advice I can give you is read this thread from beginning to end and you will be a lot wiser.

    Also, it's quite difficult to grasp what's going on when you don't have a live account but quite simple and straightforward when your account is open and in front of you.

    Invest the time to read the whole thread and it will definitely add to your understanding.
    • Teej275
    • By Teej275 25th Oct 17, 1:42 PM
    • 1 Posts
    • 0 Thanks
    Teej275
    Most Odd thought they were only UK and supposedly a Non-Profit organisation. I've been with them for a year and they were lower price than most mainstream UK outfits. However now going into year two they've jacked prices circa 30'% on Electricity and their Gas is more expensive than EON - Goodbye Robin Hood Energy and hello EON
    • Hengus
    • By Hengus 25th Oct 17, 1:56 PM
    • 4,662 Posts
    • 2,830 Thanks
    Hengus
    Most Odd thought they were only UK and supposedly a Non-Profit organisation. I've been with them for a year and they were lower price than most mainstream UK outfits. However now going into year two they've jacked prices circa 30'% on Electricity and their Gas is more expensive than EON - Goodbye Robin Hood Energy and hello EON
    Originally posted by Teej275
    Hi - welcome to the forum. Have you posted on the correct thread? Welcome to the World of UK energy Electricity, in particular, has risen a lot in the past 12 months - primarily due to a massive increase in Social and Economic costs.
    • fewkeste
    • By fewkeste 27th Oct 17, 7:44 PM
    • 134 Posts
    • 121 Thanks
    fewkeste
    Any more Special Packs this month?
    Come on Powershop - are there going to be any more Special Packs with a decent discount this month? Apart from the 'expected' October Simple Saver and the tiny Appetiser Special Pack , we've only had the poor value Jumbo at 7.3% and the Lucky Day Special Pack at 14.9%.

    Surely we're due another Special Pack with a decent discount aren't we?

    Every other month so far there's been two and sometimes three decent discount Special Packs available.

    Come on chaps do something
    • Tafrock
    • By Tafrock 1st Nov 17, 8:09 AM
    • 31 Posts
    • 21 Thanks
    Tafrock
    Massive drop in future pack discount for march
    Hot on the heels of an impressive spooky special pack discounted by 29.2% comes the latest future pack for March discounted by a mere 15 %

    This is somewhat disappointing and a big drop from February's future pack discounted by 23.7%

    However because I have been over buying future packs due to their impressive discount I have quite a few stockpiled. I'll see how long my credit lasts as I'm in no rush to buy any packs discounted by less than 20 %. Of course I always knew the discounts would start to decrease but didn't anticipate such a huge drop of 8.7%

    Seems my strategy of buying whilst discounts are high is the best option. Still I've been very impressed with powershop so far. Easily saving money over my previous contract with a rival supplier
    • griffb
    • By griffb 3rd Nov 17, 12:11 PM
    • 20 Posts
    • 7 Thanks
    griffb
    Well so far my switch from Avro is going smoothly - kicked it off on 12 Oct, activated on 31st. Now just waiting for the agreed reading and a small refund from Avro.

    A (very) minor irritation - I noticed when researching that Powershop had a £12.50 cashback through MSE. When I came to switch it had disappeared, now I see it is back again
    • Somerset La La La
    • By Somerset La La La 12th Nov 17, 3:23 PM
    • 446 Posts
    • 139 Thanks
    Somerset La La La
    Has anyone got their powershop/npower account recorded on their credit file? I still haven't, was hoping they'd record it, assuming they took the liberty of credit searching....


    As for main PowerShop, I'm loving the "Paradise Special" powerpack description!!

    Like Tafrock, I've got so much stockpiled - now into July next year after maxing out the January pack.

    I'm going to wait a month before getting February, so I can see what Aprils rate is. If it's something silly like 15% again, then I'll stock up before the 31/12 deadline. If April is ~23%, then I won't bother getting February, another £50 is going to take me up to next winter, £100 certainly would!
    Ex-Bankrupt, Discharged 09/2015
    Capital One - Jul 2016, £3,750 Never ending 0%....
    Aqua Reward (0.5% Cashback) - Nov 2016 - £1,950
    Vanquis Chrome 24.7% - July 2017, £1,000
    Car Loan - Sept 2017 - £15k outstanding, early settlement = £10k....
    Rebuild for Mortgage (10/2018)
    • fewkeste
    • By fewkeste 13th Nov 17, 12:40 AM
    • 134 Posts
    • 121 Thanks
    fewkeste
    Future Pack discounts will most likely go down going forward
    I'm going to wait a month before getting February, so I can see what Aprils rate is. If it's something silly like 15% again, then I'll stock up before the 31/12 deadline. If April is ~23%, then I won't bother getting February, another £50 is going to take me up to next winter, £100 certainly would!
    Originally posted by Somerset La La La
    It's highly likely that the next Future Pack released (April) will be no higher % discount than the current March level of 15%. It might be the same as March's discount but could well be lower.

    If you haven't done so already, I advise you to max out on the January and February Future packs (i.e. purchase £50 for each month) as it will be many many months before Future Packs at these discount levels will be available again.
    • Tafrock
    • By Tafrock 13th Nov 17, 4:19 PM
    • 31 Posts
    • 21 Thanks
    Tafrock
    My thoughts exactly fewkeste. I wouldn't anticipate high future pack discounts until November 2018 now if this this year's pattern is followed. The simple saver for this month has a higher discount than March's future pack. Luckily I am 174 in credit so that should easily see me through that period with a few special top up packs thrown into the mix. I don't buy unless discount is at least 20per cent now. This is working so well for me that my per kWh unit cost for October was 9.54p. That's an incredible saving
    • Somerset La La La
    • By Somerset La La La 13th Nov 17, 7:59 PM
    • 446 Posts
    • 139 Thanks
    Somerset La La La
    Yep I am thinking it's very unlikely until Oct/Nov next year - I'm over £140 in credit though, my projection is only £260 for whole of the next year!

    I've maxed January pack - I next get paid after Christmas, so Feburarys will have to be my late Christmas gift to myself!!
    Ex-Bankrupt, Discharged 09/2015
    Capital One - Jul 2016, £3,750 Never ending 0%....
    Aqua Reward (0.5% Cashback) - Nov 2016 - £1,950
    Vanquis Chrome 24.7% - July 2017, £1,000
    Car Loan - Sept 2017 - £15k outstanding, early settlement = £10k....
    Rebuild for Mortgage (10/2018)
    • Tafrock
    • By Tafrock 14th Nov 17, 9:17 AM
    • 31 Posts
    • 21 Thanks
    Tafrock
    Well that took me by surprise. Winter jumbo pack has just landed in the shop with a huge discount of 37.2%. That's incredible. Everyone must buy this one. Available until 28th November. My pack is 11.88 and it gives me 18.92 worth of power.
    Cheers powershop
    Last edited by Tafrock; 14-11-2017 at 9:22 AM.
    • Boohoo
    • By Boohoo 14th Nov 17, 10:53 AM
    • 515 Posts
    • 42 Thanks
    Boohoo
    Well that took me by surprise. Winter jumbo pack has just landed in the shop with a huge discount of 37.2%. That's incredible. Everyone must buy this one. Available until 28th November. My pack is 11.88 and it gives me 18.92 worth of power.
    Cheers powershop
    Originally posted by Tafrock
    I noticed that early this morning and bought 1 pack.
    Mine was £10.60 for £16.88 worth of electric though.
    Still a great bargainand now i have 20 weeks of electric credit so thats me sorted for a few months.
    • Hengus
    • By Hengus 14th Nov 17, 11:56 AM
    • 4,662 Posts
    • 2,830 Thanks
    Hengus
    I noticed that early this morning and bought 1 pack.
    Mine was £10.60 for £16.88 worth of electric though.
    Still a great bargainand now i have 20 weeks of electric credit so thats me sorted for a few months.
    Originally posted by Boohoo
    I don't want to worry you but after three months of asking Ofgem have yet to confirm that consumer credit is protected by the Ofgem Consumer Levy.
    • griffb
    • By griffb 14th Nov 17, 12:09 PM
    • 20 Posts
    • 7 Thanks
    griffb
    Mine was £10.60 for £16.88 worth of electric though.
    Still a great bargainand now i have 20 weeks of electric credit so thats me sorted for a few months.
    Originally posted by Boohoo
    Mine was £23.49 for £37.40 worth

    Only just been let loose in the shop (transfer date was 31 Oct). Have max'd out on future packs for Jan-Mar, and bought everything else in sight. Still way short on projected November usage, and nothing so far in place for December. Future packs are probably only covering 75% of usage. So here's hoping for plenty more packs before year end
    • Tafrock
    • By Tafrock 14th Nov 17, 2:42 PM
    • 31 Posts
    • 21 Thanks
    Tafrock
    Hengus. As powershop is a wholly owned subsidiary of npower I really don't see the problem of running up a large credit. As of December I will cease buying future packs anyway due to the discount being slashed and will rely on my credit to pay for my future electricity. I'd have thought it's just as safe with a company that is a subsidiary of one if the big 6 (soon to be 5) as it is with one of the newer companies that have started up. Correct me if I'm wrong but I really don't see what there is to worry about
    • Hengus
    • By Hengus 14th Nov 17, 2:59 PM
    • 4,662 Posts
    • 2,830 Thanks
    Hengus
    Hengus. As powershop is a wholly owned subsidiary of npower I really don't see the problem of running up a large credit. As of December I will cease buying future packs anyway due to the discount being slashed and will rely on my credit to pay for my future electricity. I'd have thought it's just as safe with a company that is a subsidiary of one if the big 6 (soon to be 5) as it is with one of the newer companies that have started up. Correct me if I'm wrong but I really don't see what there is to worry about
    Originally posted by Tafrock
    The legal issue that Ofgem is looking at is that PS Energy Limited is a Limited company not a white label supplier. Parent companies (UK and foreign) are not legally obliged to take on the debts of a limited company in the event that it is wound up. This is one of the reasons why Limited companies are set up for new ventures: it protects the parent company if the venture doesn’t workout as envisaged. Unlike other White Label suppliers, your contract is with PS Energy Limited not the parent supplier. For example, if you buy energy from Sainsbury’s, it is clear in the terms and conditions that you have signed up with British Gas. Similarly, for Ebico. NPower only has to take responsibility for PS Energy Ltd’s debts if it has been agreed in the contract between the two entities. There is case law on this. Hence, Ofgem still has the issue under consideration.

    I am only pointing out that your credit MAY be at risk.
    • Tafrock
    • By Tafrock 14th Nov 17, 3:54 PM
    • 31 Posts
    • 21 Thanks
    Tafrock
    Thanks for explaining how it works hengus. Doesnt the ofgem guarantee apply then like it would if Ebico for example went out of business. If not why not
    https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/extra-help-energy-services/ofgem-safety-net-if-your-energy-supplier-goes-out-business
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