Complaining to Debenhams?

I haven't got the relevant info you want, but I would say that if you want to complain do it by snail mail to the head office, and to the highest person you can manage. If you can get the name of the managing director write to that person. All the information should be on their website but I don't have time to check for you right now!!

Good luck.

Hi I always use the website How to Complain as it will direct your complaint to the right dept. All the best.

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you have 28 days to bring it back.
Tags should always be left on. Brought back in a re sellable condition, all that stuff.
You need the reciept else it is exchange for product at that products current selling price, regardless of the amount you paid for it in the first place.
If you have the reciept and its outside of the 28 days you can exchange it or put the money onto a gift card.
If someone else bought something on your behalf by card, they are the ones who need to return it because the return must go onto that card. If not then it is an exchange or gift card.

I think that is about it. If i were you i would find out the name of the top cheese. Or the manager of the store would probably be even better than that. I know that if a customer has complained about something to the store manager something more likely is to be done about it.

Although it does depend on your case. Thats all i can think of at the mo.