View First Direct Mortgage in App!

clairebeth · 24 March 2018 at 2:08PM

Did you know you can view your first direct mortgage in the FD app without having to have a current account? This has changed since September when we first got our FD mortgage and I was annoyed that I couldn't view my mortgage online. The online help desk told me that I needed to open a current account, but when I phoned to do so, the lady said I only had to register for phone banking and then I could use the app to view my mortgage, which I have now done. Hope this is helpful!

ricky_v · 24 March 2018 at 9:50PM

I was annoyed that I couldn't view my mortgage online. The online help desk told me that I needed to open a current account

I'm not sure about that? I can view the FD current account and reg saver online, but cannot seem to view the FD mortgage, unless I need to specifically ask them?

clairebeth · 25 March 2018 at 12:11PM

I still cannot view my mortgage online, but I can now view it in the app, which is just as good for me, (just download it from your app store).

Keith · 25 March 2018 at 1:00PM

Was good to see that they added this late last year, added loan balances at the same time

Lomcevak · 25 March 2018 at 7:07PM

If you can't (or don't want to) use the FD App, you can also sign up for text alerts for the mortgage through the website so you get a balance update each week.

geek1981 · 24 April 2018 at 11:10PM

this was very useful, thank you OP. just setup mine to view mortgage without current account.

View First Direct Mortgage in App!

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