EE/Orange/T-Mobile - Reclaim ALL price rises AND cancel contract re T&C change - 2
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Hello I'm wondering if you could give me some advice. Four years ago I ended a contract with orange as I fell behind on payments and didn't want to renew my contract. Four years later orange have sold my contract to Lowell finance limited who are asking me for £749.03. We've run them as I have had no correspondence for four years and the contract was ended and bill was quashed back four years ago. They tell us that £325.79 was air time debt and the remaining £423.24 was an early termination fee. As we told Lowell we have no documentation from orange because it was finished four years ago and I have had no documentation since, not a single letter, but they tell me orange are insisting that the contract is still open. I have now found out from Lowell that this has impacted my credit score and is logged on Experian and will be there for 5 years. I have applied and been successful for 2 jobs in a bank but have been refused after a credit check and now I know why. What can I do?
Kind regards
Rebecca Mills
You would have been better off starting a new thread than tacking into the end of a thread on a different subject.
Did you complete your original term as per the contract? if not you are liable for an early termination fee.
Did you settle your arrears/charges on the account at the time it was suspended? If not, you're still liable for them.====0 -
You don't renew. It contines. And it will be on your credit files for 6, not 5 years.0
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Advice please.I took out a mobile phone contract with EE on Sunday afternoon on a Huwae P9 lite. I had changed my phone from a Windows to an Android to enable me sync my Fitbit to my phone as my old phone did not support my upgraded Fitbit device. I discovered on Tuesday that the Fitbit device is not compatible with my phone. I went back to Carphone Warehouse to cancel my contract and they said that EE have said that they cannot cancel their contracts. I can exchange my phone but must stay on the same tariff. I thought that I had the right to cancel a contract as the only phone that I can find is compatible with my Fitbit device is an iPhone 5S.0
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margaret_stirling wrote: »Advice please.I took out a mobile phone contract with EE on Sunday afternoon on a Huwae P9 lite. I had changed my phone from a Windows to an Android to enable me sync my Fitbit to my phone as my old phone did not support my upgraded Fitbit device. I discovered on Tuesday that the Fitbit device is not compatible with my phone. I went back to Carphone Warehouse to cancel my contract and they said that EE have said that they cannot cancel their contracts. I can exchange my phone but must stay on the same tariff. I thought that I had the right to cancel a contract as the only phone that I can find is compatible with my Fitbit device is an iPhone 5S.
No right of cancellation instore, only if you had bought by mail order/online.
I would also doubt the only compatible handset is the 5s which was discontinued around a year ago.====0
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