Currys and PC World are NOT the same

Is this actually something everyone else already knew? Am I just really naiive? I have found out the hard way that an online account with Currys is not the same account as with PCWorld. So if you go to the home page of Currys, then log in, you aren't actually in the same place as if you go to the PCWorld home page and log in there. Even though they look the same - except Currys says 'Currys PC World' at the top and PC World just has 'PC World'.

Same login details, but apparently different accounts.

I moved house 5 and a half years ago. I've ordered stuff online from PCWorld while living here, and my details are up to date. Recently I placed an order through Currys, and paid with a gift card. Turns out Currys still had my old address, which didn't come up during the order process (though they insist it always does) and I didn't think to check my account details because I thought it was all the same company. I only discovered this when I checked the order tracking number and discovered not only that the order had been sent to the wrong address, but that no-one was in when it was delivered and it had been left with a neighbour.

So, not only has it gone to the wrong address, but I don't even know exactly where it did go, since the Royal Mail website doesn't specify the house number. And they won't deal with me anyway, since I am not the service user, only the named recipient of the parcel.

According to Currys, they have sent a Returns Coupon, but if the recipient doesn't bother to return it, then I don't get a refund. And as far as they are concerned, the fault is all mine because they sent the order to the address I supposedly gave them.

Silly me for thinking that 'Currys PC World' was the same as PC World.

Still, I've learned my lesson and won't be using, or setting up, any online shopping accounts in future. I'll stick to ordering without an account, so that I can be sure I'm actually entering the address I want something delivered to.