Renewing home insurance with active claim

SarahHutch · 8 November 2017 at 9:16AM

My building and home insurance is due for renewal at the beginning of December. There is a current claim for a burst pipe which started on 15 Aug and is still ongoing and will still be active by the renewal date (we are still drying out). I am not at all happy with how the claim has been handled and would like to move my insurance. Can I do this while there is an ongoing claim? Has anyone had any experience of this and can offer advice please? Thank you in advance.

paddyandstumpy · 8 November 2017 at 9:31AM

Yes you can move and this shouldn't prejudice your claim in any way.

You'll need to ask the current insurers for the current reserve on the claim, and disclose this figure when shopping round. Reason I highlighted this is some insurers won't accept at NB a client with a loss over a certain value in their history.

Renewing home insurance with active claim

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