Taxreturned (website)

8. Price and Payment

8.1 In consideration of Us performing the Services, You agree that You will pay Us 20% plus VAT of any Refund received from HMRC, or procure that the same is paid to Us, plus a £10 (+ VAT) cheque processing fee (“Our Fees”).
8.2 Where HMRC send Your Refund directly to Us, any such money will be put in our dedicated client account, and kept separate from our own account. We will automatically deduct Our Fees and will send You a cheque for the remaining amount of the Refund to the address You provide in Your Claim Form.
8.3 If you lose the cheque that We send You, We will issue You with a new one after We have cancelled the original, but this will be subject to a cancellation and reissue processing fee of £25 (+VAT).
8.4 If HMRC send Your Refund directly to You, You shall pay Our Fees (with the exception of the £10 (+VAT) cheque processing fee which will not be payable) within 7 days of receipt of the Refund by You.
8.5 We shall have the right to charge, and You shall pay, interest on the overdue amount (including any interest compounded thereon) at a rate of 5% per annum above HSBC Bank Plc’s then current base rate. The interest shall accrue on a daily basis from the date it was due until the date of actual payment of the overdue amount.
8.6 However, if you dispute Our Fee in good faith and contact Us to let Us know promptly that you dispute it, the late payment Fee will not apply for the period of the dispute.