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  • FIRST POST
    • Tallguy69
    • By Tallguy69 20th Mar 17, 6:19 PM
    • 2Posts
    • 0Thanks
    Tallguy69
    Final Gas Bill from 4+ years ago
    • #1
    • 20th Mar 17, 6:19 PM
    Final Gas Bill from 4+ years ago 20th Mar 17 at 6:19 PM
    Have just received a final Gas bill from 21 June 2012 - 18th October 2012.

    It shows I owed 13.73 back then, and I subsequently made payment for this amount.

    Now somehow a figure of 55.81 has come about.... Is there a legal time limit they should have submitted this, and am I liable to pay this?

    Lived in this property continuously for 6 years, and the bill relates to this address.

    Thanks in advance.
    Last edited by Tallguy69; 20-03-2017 at 6:21 PM.
Page 1
    • footyguy
    • By footyguy 20th Mar 17, 10:15 PM
    • 3,212 Posts
    • 1,228 Thanks
    footyguy
    • #2
    • 20th Mar 17, 10:15 PM
    • #2
    • 20th Mar 17, 10:15 PM
    Have just received a final Gas bill from 21 June 2012 - 18th October 2012.

    It shows I owed 13.73 back then, and I subsequently made payment for this amount.

    Now somehow a figure of 55.81 has come about.... Is there a legal time limit they should have submitted this, and am I liable to pay this?

    Lived in this property continuously for 6 years, and the bill relates to this address.

    Thanks in advance.
    Originally posted by Tallguy69
    Legally, the limitations act allows 6 years (5 years in Scotland)

    There is back-billing principle that reduces the period to 12 months, but that only applies where the supplier can be said to be entirely responsible for the delay.

    Yes you are liable for the amount demanded, unless and/or until the supplier agrees otherwsie.
    • Tallguy69
    • By Tallguy69 21st Mar 17, 6:25 PM
    • 2 Posts
    • 0 Thanks
    Tallguy69
    • #3
    • 21st Mar 17, 6:25 PM
    • #3
    • 21st Mar 17, 6:25 PM
    Thankyou for the reply. Surely the supplier IS entirely responsible, as the final balance of 13.73 I was presented with, I settled back then?
    • sheff6107
    • By sheff6107 21st Mar 17, 7:09 PM
    • 314 Posts
    • 211 Thanks
    sheff6107
    • #4
    • 21st Mar 17, 7:09 PM
    • #4
    • 21st Mar 17, 7:09 PM
    I don't understand. You received a bill for 13 in 2012 and paid it and now you have a bill out of the blue asking for 55?
    • badmemory
    • By badmemory 21st Mar 17, 7:40 PM
    • 423 Posts
    • 403 Thanks
    badmemory
    • #5
    • 21st Mar 17, 7:40 PM
    • #5
    • 21st Mar 17, 7:40 PM
    It seems to be how energy suppliers are operating at present. Give a customer a final bill & then come back years later with ANOTHER final bill and of course it is totally legal. But let us not ask if it legal/justified after all it must be or they wouldn't do it would they, just let us mugs cough up, without a physical bill, of course. Just you must owe it because we say you do.

    They leave it long enough so that most people will have dumped the paperwork, which is why so many things these days say only a couple of years paperwork is enough. It isn't! Personally the way suppliers work now I would keep the first and last bills IN PRINT (not online) until - well you could cremate them with me I like a nice bonfire!

    PS I do have trust issues - usually justified though!
    • Poppycat
    • By Poppycat 21st Mar 17, 7:58 PM
    • 12,623 Posts
    • 9,521 Thanks
    Poppycat
    • #6
    • 21st Mar 17, 7:58 PM
    • #6
    • 21st Mar 17, 7:58 PM
    I always get online bills and download them for a copy and then upload them to the cloud so they are there for as long as I have a cloud account like dropbox which I use free version

    • footyguy
    • By footyguy 21st Mar 17, 8:44 PM
    • 3,212 Posts
    • 1,228 Thanks
    footyguy
    • #7
    • 21st Mar 17, 8:44 PM
    • #7
    • 21st Mar 17, 8:44 PM
    Thankyou for the reply. Surely the supplier IS entirely responsible, as the final balance of 13.73 I was presented with, I settled back then?
    Originally posted by Tallguy69
    I refer you to the reply I gave you in post#2

    If the supplier had made initially an error in their favour, surely you would have wanted it rectified wouldn't you. It works both ways.
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