Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Shecar
    • By Shecar 16th Mar 17, 7:16 PM
    • 24Posts
    • 30Thanks
    Shecar
    F2F & Decision Timescales
    • #1
    • 16th Mar 17, 7:16 PM
    F2F & Decision Timescales 16th Mar 17 at 7:16 PM
    My daughter had her F2F last Thursday, 9th March - as of today the DWP are still saying they have not received the report - I will be calling Capita tomorrow to confirm whether or not it has been sent.

    In the meantime I wondered at other peoples waiting times between F2F and ultimate decision
    Very happy early retired Mum, surrounded by the Welsh hills, our dogs, cats, goats and poultry

Page 1
    • poppy12345
    • By poppy12345 16th Mar 17, 7:28 PM
    • 696 Posts
    • 539 Thanks
    poppy12345
    • #2
    • 16th Mar 17, 7:28 PM
    • #2
    • 16th Mar 17, 7:28 PM
    My daughter had her F2F last Thursday, 9th March - as of today the DWP are still saying they have not received the report - I will be calling Capita tomorrow to confirm whether or not it has been sent.

    In the meantime I wondered at other peoples waiting times between F2F and ultimate decision
    Originally posted by Shecar
    How long is a piece of string? Decision times vary wildly from 2 to 8 weeks. Your daughters file may have gone to audit which is why it's taking longer. This can delay the process considerably.
    • arenaman
    • By arenaman 16th Mar 17, 7:37 PM
    • 705 Posts
    • 129 Thanks
    arenaman
    • #3
    • 16th Mar 17, 7:37 PM
    • #3
    • 16th Mar 17, 7:37 PM
    2 weeks exactly for us from meeting to letter (mentioned in another thread)
    • Shecar
    • By Shecar 17th Mar 17, 9:20 AM
    • 24 Posts
    • 30 Thanks
    Shecar
    • #4
    • 17th Mar 17, 9:20 AM
    • #4
    • 17th Mar 17, 9:20 AM
    My daughter had her F2F last Thursday, 9th March - as of today the DWP are still saying they have not received the report - I will be calling Capita tomorrow to confirm whether or not it has been sent.
    Originally posted by Shecar
    Well, rang them this morning - Paperwork is still with the Assessor - I asked whether they could give me any idea of the timescale, they might as well of replied as Poppy12345 above, 'how long is a piece of string!'

    Getting a little peeved tbh - You would think that the process would have timescales imposed by now

    I'm thinking of applying for a job, Auditing the 'auditors!' There is obviously a vacancy!
    Very happy early retired Mum, surrounded by the Welsh hills, our dogs, cats, goats and poultry

    • rockingbilly
    • By rockingbilly 17th Mar 17, 9:57 AM
    • 573 Posts
    • 201 Thanks
    rockingbilly
    • #5
    • 17th Mar 17, 9:57 AM
    • #5
    • 17th Mar 17, 9:57 AM

    Getting a little peeved tbh - You would think that the process would have timescales imposed by now.
    Originally posted by Shecar
    This is the DWP that you are talking about. One of if not the most disorganised and inefficient government departments that exists.

    People wait months if not years for the process to finish. A few years back I must have sent them at least a dozen letters followed up by phone calls over a 9 month period and never received a reply back from them. Then as soon as I contacted my MP within weeks I had a reply in full!!
    • arenaman
    • By arenaman 17th Mar 17, 2:39 PM
    • 705 Posts
    • 129 Thanks
    arenaman
    • #6
    • 17th Mar 17, 2:39 PM
    • #6
    • 17th Mar 17, 2:39 PM
    How does the PIP system work going forward?

    What I mean is my son's got an award until 2021, will he have to reapply and go through another F2F then or is it a case of us declaring nothing has changed and carry on claiming?

    In light of the planned changes to PIP can the DWP ask for a reassessment or another F2F at any time they wish too?
    • NeilCr
    • By NeilCr 17th Mar 17, 3:12 PM
    • 700 Posts
    • 674 Thanks
    NeilCr
    • #7
    • 17th Mar 17, 3:12 PM
    • #7
    • 17th Mar 17, 3:12 PM
    How does the PIP system work going forward?

    What I mean is my son's got an award until 2021, will he have to reapply and go through another F2F then or is it a case of us declaring nothing has changed and carry on claiming?

    In light of the planned changes to PIP can the DWP ask for a reassessment or another F2F at any time they wish too?
    Originally posted by arenaman
    Some information here

    https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/before-claiming/how-much-you-get-and-how-long/

    I don't have much experience of PIP reassessments as it's still relatively new. My guess is that they will do F2Fs in most cases - hopefully, though, common sense will prevail,where it is clear conditions are unchanged - or, indeed, worse
    Last edited by NeilCr; 17-03-2017 at 3:17 PM.
    • arenaman
    • By arenaman 17th Mar 17, 3:25 PM
    • 705 Posts
    • 129 Thanks
    arenaman
    • #8
    • 17th Mar 17, 3:25 PM
    • #8
    • 17th Mar 17, 3:25 PM
    Cheers, just wondered if anyone had been through it
    • NeilCr
    • By NeilCr 17th Mar 17, 3:31 PM
    • 700 Posts
    • 674 Thanks
    NeilCr
    • #9
    • 17th Mar 17, 3:31 PM
    • #9
    • 17th Mar 17, 3:31 PM
    This person has

    https://www.benefitsandwork.co.uk/forum?view=topic&catid=10&id=108600&limitstart=0

    Probably not many at the moment because of it's newness
    • poppy12345
    • By poppy12345 17th Mar 17, 5:55 PM
    • 696 Posts
    • 539 Thanks
    poppy12345
    How does the PIP system work going forward?

    What I mean is my son's got an award until 2021, will he have to reapply and go through another F2F then or is it a case of us declaring nothing has changed and carry on claiming?

    In light of the planned changes to PIP can the DWP ask for a reassessment or another F2F at any time they wish too?
    Originally posted by arenaman
    I had my PIP review last year, they send out a much shortened version of the PIP2 form. There's a choice of the boxes to tick improved, stayed the same, or worse. If your condition has changed you would obviously give reasons why. The letter i had stated that there was no need to send the same evidence i sent the first time but to send more if i had it. I sent more evidence because my mobility was worse. Yes i had to have another face 2 face. Don't assume that if there's no changes they won't ask you to attend another f2f because i've heard of many people having to go at their review. There are people that lose what they've already got at the review when their condition hasn't changed so don't assume the award will just carry on. Also the award your son has till 2021 means that they'll review him again in 2020 1 year before the award is due to end.
    • arenaman
    • By arenaman 17th Mar 17, 8:05 PM
    • 705 Posts
    • 129 Thanks
    arenaman
    I had my PIP review last year, they send out a much shortened version of the PIP2 form. There's a choice of the boxes to tick improved, stayed the same, or worse. If your condition has changed you would obviously give reasons why. The letter i had stated that there was no need to send the same evidence i sent the first time but to send more if i had it. I sent more evidence because my mobility was worse. Yes i had to have another face 2 face. Don't assume that if there's no changes they won't ask you to attend another f2f because i've heard of many people having to go at their review. There are people that lose what they've already got at the review when their condition hasn't changed so don't assume the award will just carry on. Also the award your son has till 2021 means that they'll review him again in 2020 1 year before the award is due to end.
    Originally posted by poppy12345
    Thanks, we're not taking anything for granted, it is what it is and if he doesn't need it in future he shouldn't get it. All we ask for is a fair set of rules to play by
    • Muttleythefrog
    • By Muttleythefrog 17th Mar 17, 9:17 PM
    • 9,087 Posts
    • 17,070 Thanks
    Muttleythefrog
    Think I've posted on the other thread where I advised contacting Capita to chase up... but you've now done. I suspect this might be held for auditing.. there can be little explanation otherwise as to hold up. Also because of the details of this assessment I would take a punt that the HCP in question is either new and/or going to attract 'internal attention'.. this may be relevant to hold up.
    "Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack
    • Shecar
    • By Shecar 17th Mar 17, 9:52 PM
    • 24 Posts
    • 30 Thanks
    Shecar
    Think I've posted on the other thread where I advised contacting Capita to chase up... but you've now done. I suspect this might be held for auditing.. there can be little explanation otherwise as to hold up. Also because of the details of this assessment I would take a punt that the HCP in question is either new and/or going to attract 'internal attention'.. this may be relevant to hold up.
    Originally posted by Muttleythefrog
    Yes you did, I think, maybe her knowledge of my daughters condition could in fact impact on the assessment - she was extremely knowledgeable and practical about the assessment!

    That would be typical ................... Assessor qualified to access .................. internal enquiry instigated!
    Very happy early retired Mum, surrounded by the Welsh hills, our dogs, cats, goats and poultry

Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,745Posts Today

5,917Users online

Martin's Twitter