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  • FIRST POST
    • footyguy
    • By footyguy 25th Feb 17, 2:02 PM
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    footyguy
    Ebico / SSE partnership has ended!
    • #1
    • 25th Feb 17, 2:02 PM
    Ebico / SSE partnership has ended! 25th Feb 17 at 2:02 PM
    Seems SSE have taken umbrage at Ebico getting into bed with Robin Hood Energy, and the long term partnsership is over:

    SSE has now closed EquiGas/EquiPower to new sales and can no longer assure us that the EquiGas/EquiPower tariff will remain in market for a reasonable period of time. As a result, we have brought our partnership with SSE to a close.
    read more here:
    https://ebico.org.uk/ebico-news/new-cheaper-gas-and-electricity-tariffs-under-the-new-partnership-with-robin-hood-energy/
Page 1
    • uk1
    • By uk1 25th Feb 17, 5:28 PM
    • 994 Posts
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    uk1
    • #2
    • 25th Feb 17, 5:28 PM
    • #2
    • 25th Feb 17, 5:28 PM
    I am totally confused.

    I have the same email from Ebico today and they say I will make a saving of a few percent until December.

    Call me a suspicious old *** but I decided to check. The rate Ebico are quoting looks very slightly more not less. I've contacted SSE to ask them when my fixed rates end.

    Jeff
    • footyguy
    • By footyguy 25th Feb 17, 5:52 PM
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    footyguy
    • #3
    • 25th Feb 17, 5:52 PM
    • #3
    • 25th Feb 17, 5:52 PM
    I am totally confused.

    I have the same email from Ebico today and they say I will make a saving of a few percent until December.

    Call me a suspicious old *** but I decided to check. The rate Ebico are quoting looks very slightly more not less. I've contacted SSE to ask them when my fixed rates end.

    Jeff
    Originally posted by uk1

    Ebico don't offer any fixed tariffs

    The new Ebico Zero tariffs from RHE for those with credit meters all look cheaper to me than the Ebico/SSE Equipower & Equigas tariffs
    Last edited by footyguy; 25-02-2017 at 5:54 PM.
    • uk1
    • By uk1 25th Feb 17, 6:00 PM
    • 994 Posts
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    uk1
    • #4
    • 25th Feb 17, 6:00 PM
    • #4
    • 25th Feb 17, 6:00 PM

    Ebico don't offer any fixed tariffs

    The new Ebico Zero tariffs from RHE for those with credit meters all look cheaper to me than the Ebico/SSE Equipower & Equigas tariffs
    Originally posted by footyguy
    But the offer letter from them is a fixed rate:

    As a result of our new partnership, the EquiGas / EquiPower tariff will be coming to an end. However, we are delighted to announce that our new tariff - Ebico Zero - will still offer a zero standing charge and, better still, we have negotiated a discount of at least 4.5% to your current energy unit rates, with this price guaranteed until at least December 2017. Any surpluses we make will continue to help the Ebico Trust support community schemes tackling fuel poverty across Britain. Your new terms and conditions can be found at ebico.org.uk/terms and the new energy charges are confirmed below.
    This is a fixed rate until December 2017 and is a comparison with my current rate so that is why I'm checking with SSE to see whether it is a fixed rate or not.

    Jeff
    • footyguy
    • By footyguy 25th Feb 17, 6:08 PM
    • 3,671 Posts
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    footyguy
    • #5
    • 25th Feb 17, 6:08 PM
    • #5
    • 25th Feb 17, 6:08 PM
    But the offer letter from them is a fixed rate:



    This is a fixed rate until December 2017 and is a comparison with my current rate so that is why I'm checking with SSE to see whether it is a fixed rate or not.

    Jeff
    Originally posted by uk1
    It's not a fixed tariff, it's a variable tariff
    (But Ebico have guaranteed not to change it before December 2017 ... a bit like BG have guaranteed to to raise their variable rates before April 2017)

    Equigas & Equipower are also variable tariffs
    • uk1
    • By uk1 25th Feb 17, 6:13 PM
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    uk1
    • #6
    • 25th Feb 17, 6:13 PM
    • #6
    • 25th Feb 17, 6:13 PM
    It's not a fixed tariff, it's a variable tariff
    (But Ebico have guaranteed not to change it before December 2017 ... a bit like BG have guaranteed to to raise their variable rates before April 2017)

    Equigas & Equipower are also variable tariffs
    Originally posted by footyguy
    I have no idea why you think a variable tariff that is guaranteed not to change before December 2017 cannot be described as a fixed tariff.
    • LeeUK
    • By LeeUK 25th Feb 17, 6:19 PM
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    LeeUK
    • #7
    • 25th Feb 17, 6:19 PM
    • #7
    • 25th Feb 17, 6:19 PM
    I got this email yesterday and posted it in the other thread before footyguy took all the glory with starting this thread.

    They claim I will be saving 4.5% on my gas when I move to RHE Ebico Zero from SSE Ebico EquiGas until at least December 2017.
    • footyguy
    • By footyguy 25th Feb 17, 6:26 PM
    • 3,671 Posts
    • 1,462 Thanks
    footyguy
    • #8
    • 25th Feb 17, 6:26 PM
    • #8
    • 25th Feb 17, 6:26 PM
    I have no idea why you think a variable tariff that is guaranteed not to change before December 2017 cannot be described as a fixed tariff.
    Originally posted by uk1
    I have no idea why you think a tariff that is clearly described as a variable tariff by the supplier would be called a fixed tariff simply because they have guaranteed not to vary the rates for a period of time.

    Ofgem used to restrict suppliers to 4 defined tariffs (but they have changed their mind again recently)

    A fixed traiff has a defined date when it ends - at which point the supplier is obliged to tell you your options, and if you take no option, the supplier must move you to their variable tariff.

    The Ebico Zero tariff has no defined end date, and although the supplier has provided a guarantee prices will not change before December 2107, there is no guarantee they will change at that date.
    Last edited by footyguy; 25-02-2017 at 6:29 PM.
    • uk1
    • By uk1 25th Feb 17, 6:37 PM
    • 994 Posts
    • 642 Thanks
    uk1
    • #9
    • 25th Feb 17, 6:37 PM
    • #9
    • 25th Feb 17, 6:37 PM
    I have no idea why you think a tariff that is clearly described as a variable tariff by the supplier would be called a fixed tariff simply because they have guaranteed not to vary the rates for a period of time.

    Ofgem used to restrict suppliers to 4 defined tariffs (but they have changed their mind again recently)

    A fixed traiff has a defined date when it ends - at which point the supplier is obliged to tell you your options, and if you take no option, the supplier must move you to their variable tariff.

    The Ebico Zero tariff has no defined end date, and although the supplier has provided a guarantee prices will not change before December 2107, there is no guarantee they will change at that date.
    Originally posted by footyguy
    Because if I describe a tariff that is fixed until December, as a fixed tariff until December it just seems daft to go to the trouble of contradicting me.

    Jeff
    • LeeUK
    • By LeeUK 25th Feb 17, 7:00 PM
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    LeeUK
    I already have my electric with Robin Hood (nothing to do with Ebico) and have recently been thinking of moving my gas over to them too as I'm not really sure If I'm saving by not paying a standing charge anyone. Yes it's great as in the summer months I have zero gas usage therefore zero bills but I'm probably making up for that in the winter months with higher unit charge. I don't use a lot of gas though.

    I was thinking that when Ebico switch my gas to their Robin Hood tariff, will I still be able to fully switch to Robin Hood outright or will Ebico have a clause where Robin Hood aren't allowed to "steal" Ebico's customers?
    • SpotlandRules
    • By SpotlandRules 25th Feb 17, 7:59 PM
    • 130 Posts
    • 52 Thanks
    SpotlandRules
    Pretty expensive their zero tariff

    TCR
    Electricity: 16.42p per kWh
    Gas: 4.91p per kWh
    • icefall
    • By icefall 25th Feb 17, 8:50 PM
    • 1,105 Posts
    • 718 Thanks
    icefall
    Thanks op was not aware of this, been with Ebico since 2007 will move over once I get the notification from Ebico
    I always wanted to be a procrastinator, never got round to it...
    • Murray D
    • By Murray D 25th Feb 17, 10:01 PM
    • 8 Posts
    • 3 Thanks
    Murray D
    I posted this on a different forum too ha, anyway thanks for creating this post.
    I received the e-mail today, so I'm wondering what's the what here?
    I only changed over to ebico two months ago so this is a little annoying but that's neither here nor there, is it better to stay with ebico and move over to RHE or the option is there to stay with SSE?

    What to do?
    Any informed comments?
    I'm just a single bloke in a small flat so don't use that much anyway but if this is a dodgy company (hard to find any info on RHE actually) then maybe I need to change again to get away from one of the Big Six (SSE)
    Last edited by Murray D; 26-02-2017 at 6:33 PM. Reason: Spelling
    • Anthorn
    • By Anthorn 25th Feb 17, 10:51 PM
    • 3,142 Posts
    • 810 Thanks
    Anthorn
    An important change for those pre-pay customers who qualify for Warm Home Discount. They get it with the SSE partnership but not with the RHE partnership. Switching to a different supplier who offers the warm home discount looks to be in order.

    I think we can now say that in starting its partnership with RHE Ebico is failing those customers who are victims of fuel poverty which it is pledged to help!

    Personally it doesn't affect me because I'm a monthly direct debit customer and I can choose to stay with SSE if I inform Ebico by 15th March. I haven't received an email yet but I'll be phoning Ebico on Monday.
    If you are a customer paying either by Direct Debit or when you receive a bill, we will write to you very shortly about transferring to new, cheaper, Ebico Zero. If you decide that you do not wish to make this move, then you can inform us by web, email or phone by the 15th of March and you will remain supplied by SSE. After the 15th of March, Robin Hood Energy will write to you giving you a further two-week period in which you can change your mind.
    Link is the same as that posted in the OP.

    btw OP thank you for posting this info. I didn't know about it.
    • footyguy
    • By footyguy 26th Feb 17, 12:30 AM
    • 3,671 Posts
    • 1,462 Thanks
    footyguy
    I posted this on a different forum too ha, anyway thanks for creating this post.
    I received the e-mail today, so I'm wondering what's the what here?
    I only changed over to ebico two months ago so this is a little annoying but that's neither here nor there, is it better to stay with ebico and move over to RHE or the option is there to stay with SSE?

    What to do?
    Any informed comments?
    I'm just a single bloke in a small flat so don't use that much anyway but if this is a dodgy company (hard to find any info on RHE actually) then maybe I need to change again to get awauy from one of the Big Six (SSE)
    Originally posted by Murray D
    General advice applies.
    Consult a comparison site to find the best deal for you

    A couple of words of caution:
    1. This change only happened Friday and the comparison sites may not have the new tariff data loaded yet.
    2. Do not switch if you receive WHD

    In your case, bearing in mind the above, if Ebico was the best deal for you 2 months ago then the new tariffs costing less will probably now be the best deal for you. (esp at a time most suppliers are raising prices)
    • Anthorn
    • By Anthorn 26th Feb 17, 11:59 AM
    • 3,142 Posts
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    Anthorn
    2. Do not switch if you receive WHD
    Originally posted by footyguy
    Perhaps I'm nitpicking here and I freely admit it.

    Ebico appears to state that they don't know how long Equipower will be available to existing customers. Couple that with the Warm Home Discount eligibility cut-off date which is likely to be on or around 10th July 2017 (2016/17 date) and we can see that some of those in receipt of WHD may be in danger of losing it without very much notice. So it could be better to switch now to secure WHD eligibility for 2017/18.
    2. Eligibility
    You qualify for the discount if on 10 July 2016 all of the following applied:
    https://www.gov.uk/the-warm-home-discount-scheme/eligibility
    • footyguy
    • By footyguy 26th Feb 17, 12:25 PM
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    • 1,462 Thanks
    footyguy
    Perhaps I'm nitpicking here and I freely admit it.

    Ebico appears to state that they don't know how long Equipower will be available to existing customers. Couple that with the Warm Home Discount eligibility cut-off date which is likely to be on or around 10th July 2017 (2016/17 date) and we can see that some of those in receipt of WHD may be in danger of losing it without very much notice. So it could be better to switch now to secure WHD eligibility for 2017/18.

    https://www.gov.uk/the-warm-home-discount-scheme/eligibility
    Originally posted by Anthorn
    The issue is that SSE support WHD, whilst RHE does not.

    Changing tariff with the same supplier will not affect your elibigility/receipt of that WHD. So if you are on Equipower and it is discontinued you will be offered another SSE tariff.

    If you have not yet received your WHD credit (it may be applied as late as April) you will lose it if you switch supplier.

    If you were entitled to WHD this year, chances are you will still be entitled next year if it still operates ... but not if you switch to a supplier that does not support WHD (like RHE)
    WHD is worth £140.

    So if you are currently on Equipower, and if you receive WHD (and expect to next year), and expect Equipower to come to an end (probably, imho) or prices otherwise increase, and if you don't want to remain with SSE, then look to switch only after you have received the 2016/2017 WHD credit but before begining of July, and ensure the new supplier supports WHD (or you magically find one that would save you more than £140 compared to the best one that does)

    I would suggest anyone on Equipower that is eligible for WHD and is thinking of switching supplier to contact Ebico (not SSE or RHE) and get some personalised advice.
    Last edited by footyguy; 26-02-2017 at 12:41 PM.
    • LeeUK
    • By LeeUK 26th Feb 17, 4:07 PM
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    LeeUK
    I'm not sure that it's Ebico "failing" the people it exists for. I think it's rather SSE not wanting to be in partnership anymore and therefore Ebico having to find a new partner e.g Robin Hood Energy.

    On the other hand, why don't Ebico set themselves up as a proper energy company. If councils can do it all on their own then I don't see why not.
    • Hengus
    • By Hengus 26th Feb 17, 4:28 PM
    • 4,352 Posts
    • 2,559 Thanks
    Hengus

    On the other hand, why don't Ebico set themselves up as a proper energy company. If councils can do it all on their own then I don't see why not.
    Originally posted by LeeUK
    Perhaps Ebico are happy not to get into the speculative/financially risky World of energy purchasing. A small profit per customer for minimum risk.

    Just found this Ebico response in an Ofgem document to a Market Review:

    5. What would be the cost and timing involved for white labels in becoming licensed?

    A. Our assessment is that, depending on route chosen, market entry could cost as much as £0.75M and could take as long as 22 months.
    Last edited by Hengus; 26-02-2017 at 4:36 PM. Reason: Additional Information
    • LeeUK
    • By LeeUK 26th Feb 17, 4:42 PM
    • 5,551 Posts
    • 2,567 Thanks
    LeeUK
    Just found this Ebico response in an Ofgem document to a Market Review:

    5. What would be the cost and timing involved for white labels in becoming licensed?

    A. Our assessment is that, depending on route chosen, market entry could cost as much as £0.75M and could take as long as 22 months.
    Originally posted by Hengus
    Ebico have been going for years and they could carry on with a partnership while waiting for the 22 months to lapse.
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