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  • FIRST POST
    • dekaspace
    • By dekaspace 20th Mar 17, 6:57 PM
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    dekaspace
    Housing benefit advice for a friend.
    • #1
    • 20th Mar 17, 6:57 PM
    Housing benefit advice for a friend. 20th Mar 17 at 6:57 PM
    Not same friend as before, but one with phyiscal and mental health problems, he moved in recently with a friend as was promised part time work with his employer whom he hasn't worked for a year due to mental health getting him sectioned and despite help from various places employer messing him around.

    Biggest issue is originally the council wanted wage slips, but as right now he is on sick pay of just over £100 a month he doesn't get them, council originally said a letter from his employer to confirm this is ok now gone back on that and wants wage slips that don't exist.

    Bank statements are a problem in the sense they will cost money to reissue and right now most of his money goes on debt and food (he needs special foods as diabetic)

    He can't get a social worker yet as he needs to get referred from his doctor and they don't have his file yet.

    But another friend went as a witness with this friend to start the claim and they kept telling him he SHOULD apply for ESA even though the witness said friend is waiting for employer to put pension money in and if he applys for ESA now he will lose it (long story)

    Council has sent friend a letter wanting wage slips proof of application for ESA, bank statemnts.

    Before anyone says, he has no issue showing his bank statements he just never got them, (or they were stolen) in the first place

    But he hasn't applied for ESA as it will screw up things with his employer.

    Not sure what to do as on top of that friend has at short notice gone to his brothers funeral and his mental health has shot down again, but even if he was here he couldn't speak to council himself as would get confused.

    Is there anyway someone can speak for him?
Page 1
    • Ames
    • By Ames 20th Mar 17, 7:30 PM
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    Ames
    • #2
    • 20th Mar 17, 7:30 PM
    • #2
    • 20th Mar 17, 7:30 PM
    Why would applying for ESA cause problems with the employer?
    Unless I say otherwise 'you' means the general you not you specifically.

    Reading the alphabet in 2017. 21/100
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    • w06
    • By w06 20th Mar 17, 7:51 PM
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    w06
    • #3
    • 20th Mar 17, 7:51 PM
    • #3
    • 20th Mar 17, 7:51 PM
    sick pay of 100 a month doesn't make sense, and when on sick pay you do still receive wage slips, it's taxable income as far as I'm aware.

    He needs to apply for ESA or JSA
    • Lanzarote1938
    • By Lanzarote1938 20th Mar 17, 9:25 PM
    • 428 Posts
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    Lanzarote1938
    • #4
    • 20th Mar 17, 9:25 PM
    • #4
    • 20th Mar 17, 9:25 PM

    Bank statements are a problem in the sense they will cost money to reissue and right now most of his money goes on debt and food (he needs special foods as diabetic)
    Originally posted by dekaspace
    No 'special' food needed for those with diabetes. Just a healthy diet.
    • dekaspace
    • By dekaspace 20th Mar 17, 10:59 PM
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    dekaspace
    • #5
    • 20th Mar 17, 10:59 PM
    • #5
    • 20th Mar 17, 10:59 PM
    No 'special' food needed for those with diabetes. Just a healthy diet.
    Originally posted by Lanzarote1938
    However he has had stroke and had health issues since and gets gluten free things prescribed from his doctor.

    And healthy diet cannot be that great when you live off £100 a month and most of that goes on debt, when he does get cash.

    He is getting messed about by employer, for first few months he got normal sick pay but that ran out, they then promised go transfer him to a branch near his dad for mental health reasons then kept on pulling out on promises.

    Don't judge before you know the full picture.

    Though I expect people will assume thats all incorrect since its not a normal situation.

    Can someone actually give advice on whats said rather than judge.
    Last edited by MSE ForumTeam5; 21-03-2017 at 11:11 AM. Reason: Quoting deleted post
    • dekaspace
    • By dekaspace 20th Mar 17, 11:14 PM
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    dekaspace
    • #6
    • 20th Mar 17, 11:14 PM
    • #6
    • 20th Mar 17, 11:14 PM
    sick pay of 100 a month doesn't make sense, and when on sick pay you do still receive wage slips, it's taxable income as far as I'm aware.

    He needs to apply for ESA or JSA
    Originally posted by w06
    He will, its a complex situation but he isn't getting wage slips the employer itself has confirmed this, hes in a limbo situation right now.

    He has just been promised backdated pension for his 9 years of work so if he leaves now he will lose it, plus another friend of his who does all the work contacting higher ups has gotten a promise of the holiday pay from last year to be paid as normal pay, if it will turn up we don't know.

    If he leaves now he won't get either.

    And he can't get sick notes as his doctor won't issue any until his file is up.

    And we have been told if he claims JSA he will be seen as walking out of work so not get it/sanctioned

    His mental health was so bad he was sectioned, its so bad he can barely function in life and turned to drink and legal highs before he was sectioned and even harmed himself.

    Hes clean now but still struggles to do everyday tasks, so imagine someone like that trying to get everything sorted himself, he believes everything anyone tells him and takes it literally so imagine a DWP staff member having a bad day or giving him the wrong information, he would get sanctioned through no fault of his own.

    He shows all the signs of severe autism but has been on waiting lists at previous places for years due to things like they send him a letter which he never gets saying he has to respond in 7 days, then tell him as he never responded hes been taken off waiting list, and he just accepts it as struggles to argue and takes them at face value.
    • Ames
    • By Ames 21st Mar 17, 12:07 AM
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    Ames
    • #7
    • 21st Mar 17, 12:07 AM
    • #7
    • 21st Mar 17, 12:07 AM
    It might be worth posting on the employment board. I don't think they can withold holiday pay if he's owed it. How much is the backdated pension? Would it actually be worth enough for it to be worth the problems it's causing?

    He shouldn't be paying debts though, not as a higher priority than food. He should only be paying £1 per month to each creditor.

    Maybe he needs to visit CAB as they'll be able to look at the whole situation - employment, benefits and debts.

    I'm afraid your posts are quite confusing, and I'm not sure that you giving second hand information to us is going to lead to useful advice. It's hard enough when people are posting asking for themselves, there's usually lots of questions and detailed information needed to give correct advice. If you're posting on behalf of someone else, especially given his problems, then I don't think information or advice in either direction will be accurate enough.

    I'm not having a go saying that, I just don't think this is the right place to get help.
    Unless I say otherwise 'you' means the general you not you specifically.

    Reading the alphabet in 2017. 21/100
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    • dekaspace
    • By dekaspace 21st Mar 17, 12:23 AM
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    dekaspace
    • #8
    • 21st Mar 17, 12:23 AM
    • #8
    • 21st Mar 17, 12:23 AM
    It might be worth posting on the employment board. I don't think they can withold holiday pay if he's owed it. How much is the backdated pension? Would it actually be worth enough for it to be worth the problems it's causing?

    He shouldn't be paying debts though, not as a higher priority than food. He should only be paying £1 per month to each creditor.

    Maybe he needs to visit CAB as they'll be able to look at the whole situation - employment, benefits and debts.

    I'm afraid your posts are quite confusing, and I'm not sure that you giving second hand information to us is going to lead to useful advice. It's hard enough when people are posting asking for themselves, there's usually lots of questions and detailed information needed to give correct advice. If you're posting on behalf of someone else, especially given his problems, then I don't think information or advice in either direction will be accurate enough.

    I'm not having a go saying that, I just don't think this is the right place to get help.
    Originally posted by Ames
    Thanks, well not making excuses but current problems seem to be first debt wise he agreed to one of those debt management things that takes off £60 a month, then he has his phone contract he can't get out of which costs £15 a month, leaving him around £25 a month and until recently he was in spare bedroom at his fathers who refused to look after him and made friend do all the housework for his keep (not to go into it much but the dad gets full HB for the property and council tax exemption and acted like his own son was freeloading, even before friend was sectioned he wanted him to drive him everywhere so not best situation for friends mental health)

    Pension thing I am unclear about but I think its at least a few hundred from what I have been told, and holiday pay from what I gather is a years allowance so if its 28 days of holiday pay a year he will get 28 days money.

    So its likely he will get a lump sum in of around £500 for just holiday pay maybe as much as double not inc pension.
    I am assuming as not sure how pensions work or how much is paid out so if friend says he has no income and that comes in it will look bad, and if it comes in before bank statemnts are issued it will look like attempted fraud.

    The ESA I don't know as most people seem to say if he applies for that he won't get the pension and as mentioned will have problems with DWP.
    • deannatrois
    • By deannatrois 21st Mar 17, 3:56 AM
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    deannatrois
    • #9
    • 21st Mar 17, 3:56 AM
    • #9
    • 21st Mar 17, 3:56 AM
    As a type one diabetic for 50 years (and brittle one at that) I really do have to repeat that no special diet is needed. The only thing I have to be careful of is keeping some carbohydrate type foods around for when my blood sugars drop. Otherwise I eat the same food as anyone else, just different amounts - more veg, less carbs.

    Get as irritated as you like, it won't change my experience or my post.

    When I was a student, I had £15 a week for food. I managed. I could get away with a tenner on food nowadays.

    I think your friend needs to go to the CAB for some debt advice, and also a benefit checkup. From your post, I can't be sure but the judgements as to whether your friend could apply for other benefits may need to be checked with a professional benefit advisor.
    Last edited by deannatrois; 21-03-2017 at 3:59 AM.
    • Thomas The Tank Top
    • By Thomas The Tank Top 21st Mar 17, 6:03 AM
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    Thomas The Tank Top
    He can get to his Bank Statements via online Banking. My Bank gives me access to 6 years worth.
    • Ames
    • By Ames 21st Mar 17, 9:18 AM
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    Ames
    Who says if he applies for ESA he won't get the pension? Is it a private pension? How old is he?

    When you said about his employer backpaying nine years of pension I assumed it meant into a pension pot, are you saying that he could have been drawing money from a pension?

    See, this is what I mean by second hand information without all the facts being confusing and making it hard to give advice.
    Unless I say otherwise 'you' means the general you not you specifically.

    Reading the alphabet in 2017. 21/100
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    • Ames
    • By Ames 21st Mar 17, 9:20 AM
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    Ames
    He can get to his Bank Statements via online Banking. My Bank gives me access to 6 years worth.
    Originally posted by Thomas The Tank Top
    I think it depends, mine only gives me a couple of months.

    Rather than asking for replacement bank statements though you can do a Subject Access Request which is a tenner, so much cheaper.
    Unless I say otherwise 'you' means the general you not you specifically.

    Reading the alphabet in 2017. 21/100
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    • latest flame
    • By latest flame 21st Mar 17, 10:48 AM
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    latest flame
    No 'special' food needed for those with diabetes. Just a healthy diet.
    Originally posted by Lanzarote1938
    It doesnt even have to be all that healthy, at least mine doesn't.

    Still if it makes the OP happy..................
    • dekaspace
    • By dekaspace 21st Mar 17, 1:18 PM
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    dekaspace
    I think it depends, mine only gives me a couple of months.

    Rather than asking for replacement bank statements though you can do a Subject Access Request which is a tenner, so much cheaper.
    Originally posted by Ames
    Hes with Natwest, but the council I know from my own experience has a formal and informal process, I have taken in copies of statementsd before but if you ask on phone they tell you it must be originals, not sure how far back his online banking goes but the SAR seems better.

    Who says if he applies for ESA he won't get the pension? Is it a private pension? How old is he?

    When you said about his employer backpaying nine years of pension I assumed it meant into a pension pot, are you saying that he could have been drawing money from a pension?

    See, this is what I mean by second hand information without all the facts being confusing and making it hard to give advice.
    Originally posted by Ames
    Not sure, all I know is its a works pension that he paid into for 9 years, which has been promised to be given to friend (its a supermarket chain) hes only 32.

    And yes as you say second hand information is hard which is why at times I was agitated at responses as they were making judgement on scraps, ESA I have been telling him for months about applying for but his employer says if he leaves they won't support any DWP contact i.e them contacting the employer for information just telling them he walked out, which to me sounds like a threat, they promise if he goes through employers system they will give him documentation to support his claim, but also he won't get this backdated promised money from employer and lose pension

    Its mostly getting dealt with by another friend who has a lot of high up contacts and works in a union himself, if not for him friend wouldn't of got as far as he had.

    It doesnt even have to be all that healthy, at least mine doesn't.

    Still if it makes the OP happy..................
    Originally posted by latest flame
    Nice try baiting.

    As a type one diabetic for 50 years (and brittle one at that) I really do have to repeat that no special diet is needed. The only thing I have to be careful of is keeping some carbohydrate type foods around for when my blood sugars drop. Otherwise I eat the same food as anyone else, just different amounts - more veg, less carbs.

    Get as irritated as you like, it won't change my experience or my post.

    When I was a student, I had £15 a week for food. I managed. I could get away with a tenner on food nowadays.

    I think your friend needs to go to the CAB for some debt advice, and also a benefit checkup. From your post, I can't be sure but the judgements as to whether your friend could apply for other benefits may need to be checked with a professional benefit advisor.
    Originally posted by deannatrois
    Won't get irritated as your arent insulting, that being said I was trying to imply diabetes was the base problem and he had issues due to that which caused him to have a few strokes and he collapsed at the wheel of his car 2 years ago and crashed, only after he was sectioned was he told he was on the wrong kind of insulin for years I don't know much about it though, all I know is doctor prescibed him quite a few gluten free things, I also know his diet is healthy and he exercises a lot (hes muscular even though has health issues as works out a lot)

    He also for a few months had morning seizures when his blood sugar dropped which the doctors don't know why.

    So its all guesses but his health isn't that great and thats before we bring in mental health which is a seperate issue

    And to let you know in my student days I lived off £5 a week though I had no extra health needs.

    I did think about CAB but even with him there we won't have all the documentation there and if they asked him anything he would get confused, I asked about benefit check which locally is done by social work but different branches told us different things so no idea how to continue, and friend has gone away to his brothers funeral so his mental health is even worse at moment and its going to be a struggle to get him to even come back thats how bad he gets.

    Thats not making excuses for anyone but mentioning barriers that make simple things hard, and of course as hes not here right now its even harder as I can't go with him to council for support.
    • dekaspace
    • By dekaspace 21st Mar 17, 1:40 PM
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    dekaspace
    Just phoned up and they said they won't even consider a claim unless he gets ESA, and they would reject bank statements showing his £100 a month as thats not enough to live on so they would see it as suspicious.

    They then went on to say in that case they would close his claim and its up to him to find money to pay rent!!

    Is it normal they want people on sick pay to claim ESA to be assessed?
    • Ames
    • By Ames 21st Mar 17, 2:29 PM
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    Ames
    ESA don't contact employers in the way that JSA does, if that's what he's worried about. A supermarket chain shouldn't be making threats in that way, I think something's got lost in the telling, Chinese Whispers style.
    Unless I say otherwise 'you' means the general you not you specifically.

    Reading the alphabet in 2017. 21/100
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    • clairec79
    • By clairec79 21st Mar 17, 3:21 PM
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    clairec79
    the OP mentions special food due to diabetes and then gluten free food - those with coeliac disease can get gluten free food prescribed (though many places have been stopping it) - I know when I was first diagnosed I did.

    Maybe the friend has both, once you have one autoimmune disease you are at higher risk of another
    • teddysmum
    • By teddysmum 21st Mar 17, 4:31 PM
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    teddysmum
    As another with diabetes, I have to agree with those above.ie there is no special diet needed;just a good one.


    Aldi and other supermarkets have
    weekly deals on fruit and veg, with many items being in the under 50p category.


    Expensive foods are meats and ready meals,but the former is not needed in large quantities and ready meals often have the wrong ingredients, such as unnecessary added sugar.


    Very expensive foods are the marketed 'diabetic' foods, which Diabetes UK discourages people from using, because they have no special benefits, but are costly and can cause bowel and other problems.
    • seven-day-weekend
    • By seven-day-weekend 21st Mar 17, 5:15 PM
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    seven-day-weekend
    I do not understand any of this.

    Why don't his employers want him to claim ESA? Is it because they are still paying him sickness pay?

    As for the Housing Benefit people, I would imagine that they want him to claim everything he is entitled to, so that they can do a proper assessment of what they have to pay him.
    To love someone is to learn the song in their heart and to sing it to them when they have forgotten it
    'I believe in Christianity as I believe that the sun has risen. Not only because I see it, but because I see everything by it': C.S. Lewis
    St. Augustine — 'In essentials, unity; in non-essentials, liberty; in all things, charity.'
    • GwylimT
    • By GwylimT 21st Mar 17, 5:24 PM
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    GwylimT
    Natwest don't charge to print statements.

    People receiving sick pay receive payslips.

    You cannot run out of fit notes from the Dr, there is also no such thing as a file being up, if he has been sectioned he will have been issued with a fit note that he can have re-issued regularly by calling his mental health teams PA.
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