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  • FIRST POST
    • MSE Andrea
    • By MSE Andrea 18th Nov 16, 1:05 PM
    • 8,268Posts
    • 20,324Thanks
    MSE Andrea
    Struggling with debt? Ask a debt advisor a question
    • #1
    • 18th Nov 16, 1:05 PM
    Struggling with debt? Ask a debt advisor a question 18th Nov 16 at 1:05 PM
    If you need help with your debts, this is the thread for you.

    Trained advisors from StepChange Debt Charity (formerly CCCS) are here and waiting to answer your debt questions. Theyíre a friendly bunch so please donít be shy!

    There are three ways to get in touch:

    1 - Simply post your question below and Richard, Allen, Rachael, Linsi or Kirsty will reply. If your question is about bankruptcy, then pop over to the Bankruptcy board.

    2 - If you would prefer to ask a question in private, feel free to send a message to StepChange Private Messages.

    3 Ė StepChange Debt Remedy is a free and confidential online debt advice tool. You can put a budget together at your pace, and you can also talk it over with an advisor through online chat.

    If you're a StepChange Debt Charity client already, please contact its Aftercare team rather than posting in this thread (their contact details are in your Welcome Pack).

    This is discussion thread part four, see parts one, two and three.

    Finally, follow @MSE_Forum on twitter for debate and discussion on all things MoneySaving and more.

    If you havenít already, join the forum to reply!
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Page 12
  • StepChange_Allen
    Good morning all. I really hope someone can help regarding debts to the HMRC I had someone leave a card regarding a debt yesterday so I rang them, and it turns out I owe HMRC about £2000 for not paying self assessment, I am oblivious how any of this works as I have always been employed by an employer. This has come from a spell I was out of work so filled in doing a few hours work for less than 3 months which I declared on the day to tax credits and the day I finished I told tax credits again I paid for my stamp for the three months I worked but it worked out as less than £120 a week so I wouldn't have hit any tax thresholds to pay etc and I took it as read that when the tax credit fella said I didn't need to do anything further that that was it. Now I owe thousands and the collectors said the minimum I could pay back would be £400 a month which they have no chance of getting as I don't have that in a pot. Anyone know where I need to start please??

    I am spending 2017 trying to deal with outstanding debts I was doing so well sorted out lots of minor debts into payment plans, clawing down the credit cards then this jumps into the mix and throws my anxiety through the roof ... We reap what we sow I guess
    Originally posted by rainedays
    Hello there

    Thanks for posting.

    I'm sorry to hear that this debt has suddenly come about and made things more difficult for you. It's difficult to be absolutely sure what's happened with this and what you could or should have done without knowing a bit more about the situation and I wouldn't want to guess.

    It sounds like something that we can definitely help with if you get in touch with us and speak with a debt advisor though if you'd be interested in that. Details of how to get started with us can be found here.

    It's free to register with us and the advice is free too.

    I hope this helps.

    Allen
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Allen
    Hello,

    Please help! I have received a Claim Form for a debt which I defaulted on in 2010. The debt was on a credit card for £7600. I tried to negotiate with them at the time until I got myself back on my feet. Since then I have paid them £1 a month so I believe this does not make the debt statute barred as this is seen as me admitting to the debt - is that correct?

    The claim form is saying that the debt was assigned to PRA in 2014 and that since then I have paid them £1300 - which I have not!

    My situation is that I am a single parent, working but receiving benefits.

    I need to respond by Monday - please advise what my best course of action is.

    Many thanks
    Originally posted by sidewayslook
    Hi there

    Thanks for posting.

    A debt only becomes statute barred if no payments or written acknowledgement of the debt have been made for a six year period at any time. So from what you've explained here you're correct that the debtr will not be statute barred.

    I'm not really sure why they'd say you've paid £1300 since 2014 if you haven't, that's an odd one, but I'm not sure if that changes anything. You could always call them to check why it says this.

    Our website has a lot of information on CCJs here and there's a section here which explains how to deal with and complete county court claim forms.

    If you'd like some further advice about the claim forms or any other debts you can get touch with us and get all the debt advice you need. All the information about getting started can be found on our website.

    I hope this helps.

    Allen
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • AndyLGR
    • By AndyLGR 22nd Mar 17, 1:28 PM
    • 218 Posts
    • 77 Thanks
    AndyLGR
    Hello, I have debt letter arrive for a debt that I believe is statute barred. Can anyone point me in the right direction of the statute barred template letter please, the one I found was from 2010 and wondered if there was maybe a later one to use. Thanks.
    • J1234567
    • By J1234567 22nd Mar 17, 3:29 PM
    • 1 Posts
    • 0 Thanks
    J1234567
    Hi,
    i just have a question about if anyone could find out you were bankrupt. I just recently applied for a job and the application form asked if I'd ever been made bankrupt. I was, but it was 14 years ago and I thought it was behind me. I just wondered if I would have to declare this forever or can i just move on now? If i say no, could the employer find out? The job is nothing to do with banking or finance or even working in a shop where you might handle money for example.
    Many thanks for any advice
  • StepChange_Richard
    Hello, I have debt letter arrive for a debt that I believe is statute barred. Can anyone point me in the right direction of the statute barred template letter please, the one I found was from 2010 and wondered if there was maybe a later one to use. Thanks.
    Originally posted by AndyLGR
    Hi there,

    There's a copy available on our website. Here's a link for you.

    Best of luck,
    Richard
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Richard
    Hi,
    i just have a question about if anyone could find out you were bankrupt. I just recently applied for a job and the application form asked if I'd ever been made bankrupt. I was, but it was 14 years ago and I thought it was behind me. I just wondered if I would have to declare this forever or can i just move on now? If i say no, could the employer find out? The job is nothing to do with banking or finance or even working in a shop where you might handle money for example.
    Many thanks for any advice
    Originally posted by J1234567
    Hi there,

    I've replied to the private message you sent in about this. Let us know if you need any further help on this.

    Take care,
    Richard.
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • AndyLGR
    • By AndyLGR 22nd Mar 17, 4:23 PM
    • 218 Posts
    • 77 Thanks
    AndyLGR
    Hi there,

    There's a copy available on our website. Here's a link for you.

    Best of luck,
    Richard
    Originally posted by StepChange_Richard
    Thank you, is there any guidance in law or the CCA about the 6 year rule? ie when it starts from. I've heard some claimants are trying to say its from default or termination of the agreement as opposed to last contact.
    • k.tokes74
    • By k.tokes74 22nd Mar 17, 4:43 PM
    • 1 Posts
    • 0 Thanks
    k.tokes74
    Hi

    My husband has around a £30,000 debt made up from 3 credit cards. I am looking to consolidate these debts to one payment a month, none of the sites seem to be helping. Would it be because he is self employed. I really don't want to down the remortgage route.

    Thanks

    Kerry
  • StepChange_Rachael
    Hi Kerry

    Welcome to the forum and thanks for posting.

    If your husband is struggling with his minimum payments to his creditors then there are many different options available to him. These options would depend on his situation. As a debt advisor we help people look at alternative solutions for problem debt but we arenít able to give advice on further borrowing such as consolidation loans.

    There may be other forums on MoneySavingExpert.com that would be able to give you advice on consolidation loans. Itís important to note that in our experience further borrowing rarely helps as interest rates can be particularly high.

    If you Husband would like to explore their options further with us then you can find a link to our online self-help tool Debt Remedy here.

    Take care
    Rachael


    Hi

    My husband has around a £30,000 debt made up from 3 credit cards. I am looking to consolidate these debts to one payment a month, none of the sites seem to be helping. Would it be because he is self employed. I really don't want to down the remortgage route.

    Thanks

    Kerry
    Originally posted by k.tokes74
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • ch1978
    • By ch1978 28th Mar 17, 7:07 PM
    • 5 Posts
    • 0 Thanks
    ch1978
    Just looking for a bit of advice here really. I currently have a personal unsecured loan with Nationwide with an outstanding balance of £11,000 and I am paying back £200 a month on it.

    In the past year my job has changed(reduced hours and wages) , have had another child(3rd child all under 8) and now my Wife is no longer working.

    Ideally I need to reduce this monthly outlay on the loan as we are seriously struggling to have anything left at the end of the month.

    If I approach Nationwide and explain my situation and change of circumstances, is there a chance that they would allow me to drop the monthly repayments to an amount that does not leave us struggling each month?

    Other alternatives could be to go bankrupt or look for a debt relief order but would sooner just get a reduced monthly payment to make
    • eesha
    • By eesha 29th Mar 17, 8:42 AM
    • 2 Posts
    • 0 Thanks
    eesha
    Bad Credit 0% Loans Don't Want Me
    Hi,
    I have accumulated £1500 worth of debt on my credit card and I bank with HSBC. I tried using the MSE tool to find a lender that would let me switch my debt to give me more time to pay it with the added interest. Unfortunately I am eligible for none of them. Is there anything I can do/anywhere else I can try?
    I am currently on benefits and I think my address history (moved a lot since 2012) isn't helping either.

    Thanks
  • StepChange_Linsi
    Hello

    Welcome to the forum and congratulations on the birth of your third child.

    Itís understandable why the repayments to the loan have become unaffordable now that your circumstances have changed. Itís important to remember that unsecured debts are only entitled to a fair share of your disposable income after youíve covered your living costs.

    Speaking to Nationwide and explaining your situation would be a good starting point. They may be able to extend the term of the loan which would reduce the monthly repayments, however you may end up paying more back in the long run.

    Alternatively, you can use our Debt Remedy tool to find the best solution to make managing your debts easier. Bankruptcy and DROs are good debt solutions, but thereís other ways to deal with debt. You can find general information about these other solutions on our website.

    You can create a budget online using the Debt Remedy tool, to do this youíll need information about your income, living costs and debts. Once youíve completed your budget youíll be able to access a personal action plan. This contains our tailored advice and recommended debt solution for you along with advice about the next steps to take. Hereís the link to Debt Remedy.

    I hope this helps.

    Linsi



    Just looking for a bit of advice here really. I currently have a personal unsecured loan with Nationwide with an outstanding balance of £11,000 and I am paying back £200 a month on it.

    In the past year my job has changed(reduced hours and wages) , have had another child(3rd child all under 8) and now my Wife is no longer working.

    Ideally I need to reduce this monthly outlay on the loan as we are seriously struggling to have anything left at the end of the month.

    If I approach Nationwide and explain my situation and change of circumstances, is there a chance that they would allow me to drop the monthly repayments to an amount that does not leave us struggling each month?

    Other alternatives could be to go bankrupt or look for a debt relief order but would sooner just get a reduced monthly payment to make
    Originally posted by ch1978
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Linsi
    Good morning,

    Thanks for your post and welcome to the forum.

    Iím sorry youíve not been able to transfer the balance of your credit card. You may want to speak to your current lender as they may be able to offer you a low-rate deal on the card you already have. Thereís more information about this on the MSE website.

    If youíre struggling to maintain the monthly payments to your credit card then Iíd recommend creating a budget to work out what you can realistically afford to pay. You can do this online by using our free Debt Remedy tool, hereís the link.

    After youíve created a budget youíll be able to download your personal action plan. This contains our tailored advice for you. Weíll also be able to recommend a debt solution that will make managing your credit card easier and help you to become debt free.

    I hope this helps.

    Linsi


    Hi,
    I have accumulated £1500 worth of debt on my credit card and I bank with HSBC. I tried using the MSE tool to find a lender that would let me switch my debt to give me more time to pay it with the added interest. Unfortunately I am eligible for none of them. Is there anything I can do/anywhere else I can try?
    I am currently on benefits and I think my address history (moved a lot since 2012) isn't helping either.

    Thanks
    Originally posted by eesha
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • Weakmoments
    • By Weakmoments 29th Mar 17, 1:51 PM
    • 32 Posts
    • 26 Thanks
    Weakmoments
    Debt management plan
    Hi I'm currently on a dmp after my annual review my payments have decreased due to decrease in income. One of my creditors has refused the payments. Does that mean they will now take me to court.
    Any advice welcome
    • EBarton
    • By EBarton 29th Mar 17, 2:16 PM
    • 2 Posts
    • 0 Thanks
    EBarton
    Hi,
    I'm not too sure if I've come to the right forum-first time forum posting too.
    I defaulted in on 2 HSBC accounts in 2009, credit card and loan. Stupid mistakes that I have started paying off through various different debt agencies as it was sold and passed around. I then stuck my head in the sand and stopped. Moved house and the letters have just started coming again.
    The defaults are now spent, and these cleared from my file last year, if not year before. I haven't made contact with the agency for over a year and probably reveive at least 2 phone calls a day.
    I have a mortgage now (debt was unsecured) and owe approx 7k. I don't know what I should do, or what they can enforce or do to me at this stage. I don't want to ruin my current status and realistically can only afford a small amount each month. It's just how long it goes on for and how I manage them hounding me.
    Many thanks for any guidance and advice.
  • StepChange_Richard
    Hi there

    Thanks for getting in touch.

    This does not necessarily mean that your creditor will take court action agaist you, but it could happen depending on what the debt is for and what else has happened with it.

    Assuming we're talking about an unsecured debt under the Consumer Credit Act, the creditor would have to have issued you with a notice of default before they are able to apply for a County Court Judgement against you. However, there is no obligation for your creditor to follow this course of action and they may never choose to do this.

    Some creditors will choose to sell your debt to a debt collection agency if they are not happy with the payments. Some creditors will contact you to try and make alternate arrangements. It will be up to each creditor to decide which course of action they will take.

    I would suggest that you contact your DMP provider to discuss this and to see if there's anything you're able to do to help the situation. If you're on a DMP with us, you can find the contact details on our website here.

    I hope this helps,


    Richard


    Hi I'm currently on a dmp after my annual review my payments have decreased due to decrease in income. One of my creditors has refused the payments. Does that mean they will now take me to court.
    Any advice welcome
    Originally posted by Weakmoments
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
  • StepChange_Richard
    Hi there

    Thanks for your message and welcome to the forum. You've come to the right place. We can certainly help.

    I know it can be worrying when you can only make small payments, but it's important in these situaitons to look at your financial situation as a whole to work out what you can afford to pay to your debts. To do this, I would suggest making a budget to start off. You can do this with us if you like. You can use our Debt Remedy tool on our website which or you can call and speak with one of our advisors who will make the budget for you. Our contact details can be found here.

    Once we have created the budget with you we can advise you on the best way to deal with your debts and we may be able to set up a plan to help manage them for you.

    In terms of enforcing the debts against you, this is dependent on what the debts are and what has happened so far. When you have payed less than the minimum contractual payments to your unsecured debts, the options and process the creditors can take is as follows: they may issue a notice of default against you (if any haven't yet), they may sell the debt to a debt collection agency, they may pursue court action against you through a County Court Judgement (if they have issued a default notice already). They also may do none of these things.

    I hope this helps and we look forward to hearing from you soon,


    Richard.



    Hi,
    I'm not too sure if I've come to the right forum-first time forum posting too.
    I defaulted in on 2 HSBC accounts in 2009, credit card and loan. Stupid mistakes that I have started paying off through various different debt agencies as it was sold and passed around. I then stuck my head in the sand and stopped. Moved house and the letters have just started coming again.
    The defaults are now spent, and these cleared from my file last year, if not year before. I haven't made contact with the agency for over a year and probably reveive at least 2 phone calls a day.
    I have a mortgage now (debt was unsecured) and owe approx 7k. I don't know what I should do, or what they can enforce or do to me at this stage. I don't want to ruin my current status and realistically can only afford a small amount each month. It's just how long it goes on for and how I manage them hounding me.
    Many thanks for any guidance and advice.
    Originally posted by EBarton
    I work as a debt advisor for StepChange Debt Charity and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy.

    Don't be afraid of getting debt advice. We'll help you take one more step towards getting help with your debt.
    • EBarton
    • By EBarton 30th Mar 17, 1:23 PM
    • 2 Posts
    • 0 Thanks
    EBarton
    Hi,
    Thanks for your reply.
    Can a CCJ be raised if a default on the debt is spent?
    I'd there a time period on debt when a CCJ can no longer be raised?
    Thank you
    • Chris01989
    • By Chris01989 30th Mar 17, 1:29 PM
    • 1 Posts
    • 0 Thanks
    Chris01989
    Hi
    I am in around 14000 in debt I'm 23 and have a credit score of 349 out off 7000
    I have been looking at balance transfer credit cards but I have been declined for like 10 in a row now I'm starting to think that I'm not going to be able to do anything about it.
    Please help
    • RY52ARD
    • By RY52ARD 30th Mar 17, 1:32 PM
    • 1 Posts
    • 0 Thanks
    RY52ARD
    Hi there,

    Today I received an SMS from Hellix Ltd staying that they have been instructed as FCA Authorised Debt Collector to collect an insurance debt with a company I've never been with.
    They are requesting I call or email them with my payment request....is this some sort of scam?

    Regards
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