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  • 12Casey4F
    Follow-up for Perfect Radiance & Revita Derm
    Further to my previous message re above products. At last I can sleep easy. After finding this forum I immediatly cancelled my credit card, until I could cancel the order for these products, I telephoned 08081683685 & received cancellation numbers for both products.
    I then E-Mailed the Company & gave them all the details of the phone conversation ie cancellation numbers being given & also being told to keep products and asked for a reply E-Mail confirming same.

    I received a reply on the 16/11/2011 confirming everything and that the only charges made were P&P which was in total £5.92. But they did say that if I decided to re-subscribe, I could have a reduction of 50% ( Pigs would fly first). I have checked my credit card accounts and there are no further charges, so just waiting for new credit card.

    The bottom line is, I am so grateful to all the members of this Forum, because if I had'nt seen these messages I would'nt have acted so quickly and would probably be quite a bit poorer.
    So once again many many thanks to you all. from 12Casey4F
  • Micsan
    Another Mug
    Hi all I too am very desperate to get out of the grips of this dreadful con, I sent for samples off the web, but did not see any Terms and Conditions at the time. We eventually received the samples that would have being well passed any cancelation days as shown on their (now discovered terms & Conditions) web site. I have sent emails to this company but with no response, so far they have taken a total of £309.92 and my wife has received one very small bottle, I have contacted my credit card company and I am awaiting the appropiate forms to try and get this stoped, I'll let you know how I get on M
  • Micsan
    I have been caught out to and feel so stupid! Received my credit card statement yesterday and they have taken £370. My credit card company have said that they will stop any future payments. I have contacted Revita Derm on 0808 1683685, and cancelled subscription. I think as with others they will try and continue to take my money!

    Please report this to Action Fraud. If like me, not only have they taken your money, but have not sent you the subsequent products as well, this is fraud as you have not received what you have paid for. You will get some support and advice from them and a Crime Reference Number which will help you to get your money refunded from your bank or credit card. Their number is 0300 1232040.

    This company has a uk address but is worldwide and I think it is run from Cypress. They have used the 'pay for postage only, free trial' tactic whilst entering you unwittengly into a subscription on many different products (usually health and beauty), for many years.

    Good luck all in getting your money back!
    Originally posted by catnap2
    Tried the Action Fraud site, sorry but a waste of time
  • competitionscafe
    Ad for this scam (leading to fake news site: satelliteworldnews.com/health/1/index.php?t202id=31274&t202kw=scam ), ad run by Adbrite ad network:




    AdBrite - 731 Market St., Suite 500 , San Francisco, CA 94103, USA
    http://twitter.com/#!/adbrite/
    http://www.facebook.com/adbrite

    Fake news site satelliteworldnews.com is registered to an address in Eaton Socon, St Neots, Cambridgeshire PE19 8DL
    http://whois.domaintools.com/satelliteworldnews.com
    Last edited by competitionscafe; 18-11-2011 at 8:06 PM.
    "The happiest of people don't necessarily have the
    best of everything; they just make the best
    of everything that comes along their way."
    -- Author Unknown --
  • Mojo96
    Hi,
    I too was caught up in a similar 'weight loss' scam, whereby I only had to pay postage cost and then found sums of money being deducted over a two week period, starting from £50 to £75! I tried to call to cancel and it was always the same thing, the phone line was busy or they would get back to me when the computer was up and running. I contacted my bank and luckily for me, they sorted the whole mess out. They were able to return all the money into my bank account, contact the sellers and report their site. My bank was excellent. I will never go for one of these cons again. If something seems too good to be true, it usually is... Hope this comment was helpful.
  • competitionscafe
    So to anyone who requests email cancellation confirmation from them a scammer, MAKE SURE YOU HAVE ALL THE ANTIVIRUS PROTECTION YOU CAN AFFORD UP AND RUNNING.
    Originally posted by Chillout5892
    Plus Anti Malware protection too.

    "One thing that really caught my attention was the representative’s interest in my online banking habits. On further investigation I found web sites associated with this company that my cyber security protection system identified had two dangerous sets of malware ready to download. "

    From an investigation into fake news site/free trial scams:
    http://www.examiner.com/cyber-crime-in-lafayette-la/lafayette-girl-does-well-not
    "The happiest of people don't necessarily have the
    best of everything; they just make the best
    of everything that comes along their way."
    -- Author Unknown --
  • nikchillin
    Revita derm and Perfect skin scam
    I have just cancelled my subscription for these products and although I only subscribed on the 4th November they have told me I will not get a refund. This contravenes their own terms and conditions so faux pas to them!

    I will now contact my bank again to ask them to take action to get the money back, (£70.00 quid or so), and then I shall report them for fraud.

    These toe rags are making a mint through devious means. I had to scroll down to the lengthy web page to find the link for the terms, which was barely legible although the terms themselves were clear.

    I was unaware that I was entering an agreement initially so exteremely annoyed afterwards.

    It only became aparrent when the money came out of my account.

    Oh, to all those peeps who feel stupid for falling for this, I did and I work in IT and should have known better!

    I suggest that if you have been duped, call them ASAP to cancel. I did get through on the 0808 number and it was a painless process although it took 20 minutes.
  • kazzie222
    I too got suckered into this yesterday. I was on Sainsburys website when it asked me if i would answer some questions about Sainsburys and i might get a free gift. So i did this and it sent me to the perfect radiance site, i filled in the form and though it ok to pay the p&p, no t&c until i had done everything. Then alarm bells started, what an idiot i thought. So this morning rang the number, not in use, so cancelled the credit card all they had took was the p&p £5.99. If its a scam, and we know it is, what are they going to do if they send the stuff and they can't get the money, take us to court! Don't think so do you?
  • competitionscafe
    More fake news websites - linked to Acuity Ads in Toronto?

    A reverse ip on another fake news site [amyswrinkleeraser.com/wrinkles/index2.php] shows these websites on the same server including several fake news sites and fake blogs:

    16clicks.com
    18rockets.com
    64buckets.com
    abrocket-online.com
    acuityads.com
    amyswrinkleeraser.com
    belindadietablog.es
    buy-snuggie.com
    canadaheadlinenews.com
    consumernewsreporter.co.uk
    consumershealthreports.com
    consumersteethreport.com
    consumersteethreport.net
    consumertipsweeklynow.com
    electroniccigarettes-reviews.com
    emilysdietblog.co.uk
    laurasdietjournal.com
    lukegetsripped.com
    consumers-weekly.com

    One of them is Acuity Ads, a company in Toronto [acuityads.com].
    [Acuity Ads Inc.
    5775 Yonge Street Toronto, ON
    M2M 4J1 Canada]

    Several of the fake news websites above now redirect to an AcuityAds search page, which suggests they are owned by Acuity Ads.
    acuity-search.com:8080/AcuitySERP/

    The active fake news website at amyswrinkleeraser.com/wrinkles/index2.php is promoting 2 products called Belisi RX and Cupuac Vital - clicking the links for those products takes you to acuityads.com

    Another active fake news site [consumers-weekly.com/] promotes an acai scam, a teeth whitening scam and a work from home scam - all the links redirect to 18rockets.com, one of the sites on the same server listed above.

    The CEO of Acuity Ads is listed as Tal Hayek - who also "founded Incentaclick, an affiliate marketing platform focused on lead generation and customer acquisition."
    acuityads.com/who/leadership.html

    Incentaclick (CX Digital Media) is mentioned in this current FTC legal action against fake news sites (the two affiliate marketers in the case were affiliates of Incentaclick (CX Digital Media) : http://www.ftc.gov/os/caselist/1123089/110413beonymotionmemotro.pdf

    http://www.ftc.gov/os/caselist/1123089/index.shtm

    Acuity Ads lists their clients as including Dell computers and Sears. I wonder what these companies would think of the above??

    By the way the company/ 2 people mentioned in the case at http://www.ftc.gov/os/caselist/1123089/110413beonymotionmemotro.pdf "have paid Pulse 360 a total of $14.33 million for ad services since September 2008". Clearly they made a lot more than that in income (to make a profit) and the affiliate network would have made a good chunk too. So these alleged scams are very profitable for all involved - the ad networks (Pulse 360 etc), the affiliate networks and the affiliates. Bear in mind that there are hundreds of affiliates (the $14.33 million was just the spend of one affiliate), several ad networks, and dozens of affiliate networks. Plus the companies providing the free trials (just one of which for example took in over $450 million dollars).
    "The happiest of people don't necessarily have the
    best of everything; they just make the best
    of everything that comes along their way."
    -- Author Unknown --
  • Khandeish
    Revitaderm and perfect radiance
    I want to say a huge thank you to everyone who posted on this forum for alerting me to this scam. I ordered the trial on Friday without doing the normal checks because I so wanted to look better! The product came yesterday but then I checked on the internet before opening it and discovered the scam. I wanted OUT and took the following steps:- emailed in response to both order confirmation emails cancelling the trial, followed up with two separate signed letters confirming cancellation including the full order details and delivery note. Checked on line that only the trial money had been taken then called my credit card company, alerted them that I had got drawn into the scam and cancelled my credit card. I will not be returning the product which I have paid for unless I am sent a prepaid sticker as they can't refund my credit card. JOB DONE - what a relief! Finally, did anyone in the UK notice they are using the exchange rate of £1 to $1? Boy, am I lucky! Buyers beware!
  • juliulio
    Revitaderm
    Hi, I'm another mug caught out by this scam. Have already had a second payment taken from my account for £80 only 10 days after last one (and no products). I have finally managed to contact company by phone and received a cancellation code. Not convinced though. I have cancelled my debit card but not sure this will stop any further withdrawals by them. Any ideas?
  • sue280
    I too was taken in by this scam.
    I asked for a free trial on Monday this week and realised as soon as I'd done this that it was a scam.
    I could not get through to them on the number they gave to cancel and when I tried to send an e-mail was told that this was an invalid address.
    Thanks to the people who posted on this site, I managed to obtain both phone numbers, the correct e-mail address and have contacted this company by phone and e-mail to cancel.
    I have also cancelled my debit card and closed my bank account, as they have already taken £5.95 from my account.
    I found LLoyds TSB to be totally unhelpful in this situation, they actually refused to close my account as I had a transaction of £12 pending, one of which was this company's charges!
    I have also reported this to the FTC as suggested by a member of this site.
    I will be taking legal advice today just incase these rogues decide to start sending me parcels and I'm still waiting for confirmation of cancellation from them, so will be back on to them as soon as have tied everything up with LLoyds TSB.
    Will be banking elsewhere in future!
  • juliulio
    Revitaderm etc
    Hi, Please can someone give me the email address(s) for this company. I have only messaged them through the website window. Thanks
  • customkay
    Thankyou
    I regularly read the forums and have benifited in many ways, but I very foolishly ordered the perfect radience on Tuesday without checking properly first, It came today and something didn't seem right. Very vague packaging!

    Cards now cancled and emails sent, all before any money was taken. There were no T&C's when I order, belive me I checked.

    I did also try to phone but the girls English was so poor (sounded chinese) I gave up. I figure if the debit card is cancled they no longer have the details to take money anyway.

    Thankyou all very much for you help and advice, you just saved me a lot of money, time and hassle.
  • onlyafool
    perfect radiance & revita derm
    Further to my previous message re above products. At last I can sleep easy. After finding this forum I immediatly cancelled my credit card, until I could cancel the order for these products, I telephoned 08081683685 & received cancellation numbers for both products.
    I then E-Mailed the Company & gave them all the details of the phone conversation ie cancellation numbers being given & also being told to keep products and asked for a reply E-Mail confirming same.

    I received a reply on the 16/11/2011 confirming everything and that the only charges made were P&P which was in total £5.92. But they did say that if I decided to re-subscribe, I could have a reduction of 50% ( Pigs would fly first). I have checked my credit card accounts and there are no further charges, so just waiting for new credit card.

    The bottom line is, I am so grateful to all the members of this Forum, because if I had'nt seen these messages I would'nt have acted so quickly and would probably be quite a bit poorer.
    So once again many many thanks to you all. from 12Casey4F
    Originally posted by 12Casey4F
    i too was duped into this sceme/ scam recently, i have phoned today only to be told that they dont have any record of my name or order, they took my phone number and said they would refer it to their corperate offices so that they could cancel it, it took 2 calls to America, being put on hold for 15 mins each time then being cut off by Trixie, but hopefully she will do as she said and il get this scam on my card stopped as the bank just isnt interested in helping me
    the number i used is 020 3514 1398
  • onlyafool
    perfect radiance & revita derm
    Hi, Please can someone give me the email address(s) for this company. I have only messaged them through the website window. Thanks
    Originally posted by juliulio


    phone 020 3514 1398, its America , i called at 1.30pm and got to speak to an adviser, make sure you have your order ID number , i think its at the top of your confirmation email for the product you ordered, hope you get it sorted
  • veryunsure
    Do the products even work as they are claimed to?
  • pinkleslee
    i have tried several times to get my money back received my order a week ago so naturally starting using it 2 days later £80 gone out of my bank account and another two days later another £80 how can you send items back unused when as soon as you receive them you are going to try them i have asked my bank to stop any further payments and if they can not do this then to cancell my card and re-issue me with a new one while in the mean time i continue to try and get my money back
  • onlyafool
    at last i have managed to get through to perfect radiance ( perfect crap ) , i was assured that my 3 accounts were now cancelled , wasnt aware i had 3 accounts , apparently the charge you for the totally free eye cream also, i was given 3 cancellation codes and told i would get an email confirming the cancellation, havnt yet recieved the email but im crossing everything i can in the hope i do get it
    The number i used was 0808 168 3685 , i called at 11.05 on sunday 27th november and had no problems getting through

    0808 168 3685 call them now to cancel your subsciption to this rubbish
    • vix2000
    • By vix2000 28th Nov 11, 1:48 AM
    • 1,095 Posts
    • 406 Thanks
    vix2000
    Not much consolation to you all but this thread has just saved me cash and stress so thanks.

    I am angry that I was led to this site via an ad on facebook. Another poster said it was on sainsburys. Surely large companies like these should take responsibility for what they advertise on their websites? I think Martin Lewis should get on their case!!!

    If anyone was desperate to try this product I suppose you could use a pre-paid visa with just a small amount on it then they wouldn't be able to take any more cash???????
    Last edited by vix2000; 28-11-2011 at 1:50 AM.
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