EDF My Account

ShowMeTheMoola
ShowMeTheMoola Posts: 69 Forumite
in Energy
I have 2 separate account numbers for gas and electricity. I am currently only registered online with the electricity and i cannot find a way of adding my gas account, so they are both dealt with in the same way. I am having to call to do things concerning my gas, that i can sort online with the electricity.

If anyone knows how i can add the second account to MyAccount, i would really appreciate it.
I have enough money to last me the rest of my life... unless I buy something.

Comments

  • ctdctd
    ctdctd Posts: 1,080 Forumite
    First Post Name Dropper First Anniversary
    If your account starts with 67, then you are on their new system and both accounts should be able to be combined.

    If not, you are on the old system and will have to wait.:(

    Mine was switched this week - before that,I had no online access at all.

    HTH
    Do Money Saving sites make you buy more bargains - and spend more money?
  • ShowMeTheMoola
    ShowMeTheMoola Posts: 69 Forumite
    I was moved to the new system some months back, but i was only able to register with one account. When i try to register for the gas it says my details are already on the system.
    I have enough money to last me the rest of my life... unless I buy something.
  • jd87
    jd87 Posts: 2,345 Forumite
    Name Dropper First Post First Anniversary Combo Breaker
    Basically EDF do not offer online servicing in any form. They are completely useless.
  • backfoot
    backfoot Posts: 2,700 Forumite
    First Post First Anniversary Combo Breaker
    jd87 wrote: »
    Basically EDF do not offer online servicing in any form. They are completely useless.

    To be fair, this is an accurate statement.:)
  • cootuk
    cootuk Posts: 878 Forumite
    EDF have just sent me info re registering online and consolidating my two accounts into one that starts with a 67.
    Online registration works, although there's no consumption info in the account yet.
  • macman
    macman Posts: 53,088 Forumite
    Name Dropper First Post First Anniversary
    backfoot wrote: »
    To be fair, this is an accurate statement.:)

    I would beg to suggest that it's a tad too generous...
    No free lunch, and no free laptop ;)
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