Do Lenders have to show endowment policy cost breakdown during sale?

We took out an endowment policy back in 1999 which included critical illness cover. The cost breakdown assigned to the mortgage repayment fund, critical illness cover and administration costs were however never communicated to us either verbally or in writing during the sale process (and not clearly discernible in annual statements either). We have also found that the CIC element cannot be removed unless the policy is either frozen (no more policy payments although admin charges will still be applied) or the policy is redeemed early (maturity date 2024). Did the lender have a legal obligation to declare this information to us during the sale process?

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  • Nearlyold
    Nearlyold Posts: 2,287 Forumite
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    edited 26 November 2015 at 6:39PM
    Toffeemen wrote: »
    We took out an endowment policy back in 1999 which included critical illness cover. The cost breakdown assigned to the mortgage repayment fund, critical illness cover and administration costs were however never communicated to us either verbally or in writing during the sale process (and not clearly discernible in annual statements either). We have also found that the CIC element cannot be removed unless the policy is either frozen (no more policy payments although admin charges will still be applied) or the policy is redeemed early (maturity date 2024). Did the lender have a legal obligation to declare this information to us during the sale process?

    Was it the lender who arranged the policy? The CIC element cannot be removed because it is part and parcel of the policy and there would have been no requirement to inform you of this (why would you want it removed anyway). The closest you would get to the cost of the cover would be the reduction in yield figure in the policy disclosure docs which no doubt would have met all regulatory requirements at the time.
  • The PIA (the regulator at the time) was not specific about this as I recall.
  • dunstonh
    dunstonh Posts: 116,316 Forumite
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    We have also found that the CIC element cannot be removed unless the policy is either frozen (no more policy payments although admin charges will still be applied) or the policy is redeemed early (maturity date 2024).

    That is correct. it would break qualifying rules if it did.
    Did the lender have a legal obligation to declare this information to us during the sale process?

    No.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Yes it was but the reason for having it removed is that we cleared the mortgage early. We no longer require the CIC element as a safety net to ensure repayments to cover mortgage and the combined repayments exceed the value if retained as an investment. Cover for certain illnesses also cease beyond age 60 which both of us will reach before maturity.
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