Is an 0808 number free on Virgin Media home phone?

daveys1374
daveys1374 Posts: 7 Forumite
in Phones & TV
I a considering using 1899 or 18195 or similar - I am with Virgin Media M package home phone (3p/min for calls)

what i am tryinbg to find out, that I cant seem to see on any of the Virgin Media tariffs on the website, is whether they charge for the 0808 numbers that 1899 etc claim to be free?

I assume they are free from BT numbers - what about Virgin Home phone numbers?

Any help?

Many thanks in advance

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    First Anniversary Combo Breaker Car Insurance Carver!
    0500, 0800 and 0808 numbers are free to call from landlines.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • daveys1374
    daveys1374 Posts: 7 Forumite
    Heinz wrote: »
    0500, 0800 and 0808 numbers bare free to call from landlines.


    but i have a feeling that Virgin charge for 0808 numbers just wondered if anyone can confirm or deny?

    cheers :-)
  • dave_dph
    dave_dph Posts: 618 Forumite
    Name Dropper First Anniversary Combo Breaker First Post
    daveys1374 wrote: »
    but i have a feeling that Virgin charge for 0808 numbers just wondered if anyone can confirm or deny?

    cheers :-)

    No these calls are free.
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    Calls to FREEphone Numbers 0500/0800/0808 are definitely FREE from your Virgin Media Landline.
  • amidon7
    amidon7 Posts: 6 Forumite
    I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?
  • daveys1374
    daveys1374 Posts: 7 Forumite
    amidon7 wrote: »
    I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?


    have you got the link cos i couldnt find that
    cheers

    ps just poke to 2 different reps at Virgin and they both said that 0808 numbers are free with no connection charge - this getting very confusing as oher threads say they charge etc


    Is anyone with VM and using 0808 numbers and getting them free?
  • utilitybroker
    utilitybroker Posts: 2,207 Forumite
    amidon7 wrote: »
    I've just been looking through the Virgin Media home phone charges document, and there is a call connection charge of 6p for most numbers - including FREEphone 0800/0500/0808 numbers. Did anyone else know about this? Is it legal to advertise something as a free call and yet charge a call connection charge?

    Virgin Media 6p connection charge only applies to chargeable calls. It does not apply to any freephone calls which are completely free of all charge.
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