Loans Direct UK [text removed by MSE Forum Team] Processing Fee

All letters should be mailed using signed for recorded delivery, do NOT phone or email!, you will also need to keep a copy of each letter for later use

Step 1,Write to the broker telling them you did not want or need there services template here
Step 2, Wait the 30 days to allow them to respond, ignore any threats of legal action this is there first way to deter you (there’s not a fast and easy way of doing it im afraid)

Step 3, send a formal complaint to them template HERE (recorded signed for! This is
Important)

Step 4, Wait another 30 days to allow them time to send you the refund

Step 5, contact the financial ombudsman HERE and send copies of the letters you have sent so far and proof of receipt to them and they will pursue it for you ( for free) and they will get you your money back.

This was learnt through experience and especially to the help of fellow MSE users I got my refund, this is a rough guide and is to be used if you did not know they were a broker and did not want or need the services of a broker, good luck and never give in. its your money, get it back!
If anyone can add to/improve this little guide feel free to do so

SnowTiger wrote: »

£49.99 minus the fiver they can keep, minus the cost of recorded delivery, minus the cost of the phone calls... Is it worth the effort? Let's face it, jonnyleahy1982 isn't the sharpest pencil in the box. It might be best to write this off as one of life's little lessons. Learn and move on?

You must be made differently to me, then. No way would I let them get away with it. [text removed by MSE Forum Team].

I would be reclaiming the whole amount due to their [text removed by MSE Forum Team] antics, so they don't even get to keep a fiver, even if it cost me more than the initial outlay to get it back. But that is me.

When I went through all this earlier this year on behalf of my son, I got the whole amount back by pointing out their unethical and misleading ways. And these firms know that a complaint made to the FSA or OFT will cost them a darned sight more than refunding the original amount.

Why would you pay someone nearly £60 for the pleasure of a loan..
I can never get my head around this one as no company that is real will want you to pay them upfront...
Most people looking for these loans have bad credit history meaning they have ripped off other company's they have borrowed from in past and yet they think they are going to get more credit ...

I suggest you all sit down and work out where your plans went wrong and devise new ones that involves living within your means..
Good luck but remember why you got into the position you are in..

Loans Direct have got one of the worst reps in the whole industry, they are a broker of course but that's not much comfort to those that have had their time and money wasted by them, like many brokers, they initially kind of fool people into thinking they are a lender and then they also very subtly give the impression that paying the fee guarantees a loan, they don't actually say that in so many words but it's an impression they want to give so that people are happy to pay the fee.