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  • scoot1on1
    I know there are a lot of bad brokers out there but one we found to be of great help is http://www.fuel4business.co.uk they don't just find a cheaper price they also remind when readings should be given so the business doesn't get overcharged and they also take care of the termination letters etc. so all in all very happy with the service, I know its not for everyone but the peace of mind knowing we are not going to get rolled onto out of contract rates or be overcharged each quarter is worth it.
    Last edited by scoot1on1; 31-03-2013 at 12:23 PM.
    These are the Good 'ol Days just wait and see!
  • spantec
    hi guys, ive just had a company here wanting to act on my behalf to get charges back from the electric company as they say ive been over charged, im on 11p an unit and they are saying i should have different prices during the day and night. they say its £325 to do it and they take 10% of the money i get back as well, has anyone done this and is it a con ?
    saying i should get back £3500 on average
    Last edited by spantec; 10-05-2013 at 2:25 PM.
  • Wywth
    hi guys, ive just had a company here wanting to act on my behalf to get charges back from the electric company as they say ive been over charged, im on 11p an unit and they are saying i should have different prices during the day and night. they say its £325 to do it and they take 10% of the money i get back as well, has anyone done this and is it a con ?
    saying i should get back £3500 on average
    Originally posted by spantec
    Why would you want to pay almost £700 when you could just contact your supplier yourself?
    • MrOverheads
    • By MrOverheads 10th May 13, 2:34 PM
    • 37 Posts
    • 11 Thanks
    MrOverheads
    hi guys, ive just had a company here wanting to act on my behalf to get charges back from the electric company as they say ive been over charged, im on 11p an unit and they are saying i should have different prices during the day and night. they say its £325 to do it and they take 10% of the money i get back as well, has anyone done this and is it a con ?
    saying i should get back £3500 on average
    Originally posted by spantec
    Do you know what your MPAN number starts with? If it's 03 then you should be on a single rate 24hours per day, if it's 04 then it's a day night meter. If it's something else (there are 10 profiles in total) then let me know.

    Why do they think you should be on different prices? Have they given any indication?

    It might or might not be a con, there a re plenty of companies operating in this space i.e. billing error recovery, 99% of which are legitimate. I wouldn't pay an upfront fee though, it should all be on a results basis.

    To answer the next poster saying "do it yourself", unless you know the in's and out's of MPAN's, contractual positions, which department to speak to etc etc it's unlikely you will recover as much as a specialist firm. It's like doing your tax returns yourself vs using a tax accountant.
  • spantec
    cheers mroverheads
    its 07 so not sure what that means
    daz
    • MrOverheads
    • By MrOverheads 10th May 13, 4:05 PM
    • 37 Posts
    • 11 Thanks
    MrOverheads
    07 means:
    A meter with MD recording capability and with a Load Factor less than or equal to 40% and greater than 30% i.e. flatter than most supplies across the day. The highest is 08 and that's usually used for manaufacturers with a 24/7 shift pattern which has flatish use across 24 hours.
    07 is not quite so "flat" if you imagine a graph of hourly usage.
    In reference to your specific query it means that your tariff in terms of the number of time periods will depend on the contract you signed up to in conjunction with the make/model of meter installed.

    Does your bill match your contract? Yes, No or don't understand the contract/bill to be able to judge that?

    What is your annual spend i.e. what percentage of the annual spend is £3500?

    Finally - why does the company asking for £325 upfront think that 11p isn't the right rate? Have you said something to them? Have they seen the bill and contract?

    Send me a private message with the name of the company and I'll let you know my thoughts on them i.e. good, bad or indifferent, I know the industry well.
  • fli
    Your credit score makes a difference now
    Credit scores seem to have become crucial..according to powerswitch.com which gives instant prices the higher your score, the lower the electricity price and the more choice you'll have, If you score over 46 you should be fine, below that and the options drop and prices increase these days!
    • mand72
    • By mand72 22nd Sep 13, 4:48 PM
    • 66 Posts
    • 26 Thanks
    mand72
    Hi, think this may be the correct place- Quidco were offering small businesses £500 for a dual fuel business switch to Scottish power. They're not now. Does anyone know which cashback company they've moved to, or are intending to move to.
  • nickola silkstone
    can Somebody Please Help Me ???? I am two weeks Into My New Business & I was called By a Company called BES (Business Energy Solutions ) Who over the phone seemed to give me a great deal ! After going over the facts and figures with my Husband it turned out that the deal wasn't that great so I called them to cancel switching over after deciding to stay with the supplier I was already with, unfortunately this company has no cooling off period to which was NOT explained to me and after numerous phone calls to them they will not let me out of their contract. Is there anything I can do to get out of this very expensive agreement as they are flatly refusing to help me.
    • MrOverheads
    • By MrOverheads 29th Jan 14, 1:53 PM
    • 37 Posts
    • 11 Thanks
    MrOverheads
    can Somebody Please Help Me ???? I am two weeks Into My New Business & I was called By a Company called BES (Business Energy Solutions ) Who over the phone seemed to give me a great deal ! After going over the facts and figures with my Husband it turned out that the deal wasn't that great so I called them to cancel switching over after deciding to stay with the supplier I was already with, unfortunately this company has no cooling off period to which was NOT explained to me and after numerous phone calls to them they will not let me out of their contract. Is there anything I can do to get out of this very expensive agreement as they are flatly refusing to help me.
    Originally posted by nickola silkstone
    Your current supplier can object to the transfer, if it rejects a few times BES will give up trying to take it over. If your account is "in debt" the transfer won't happen hence pay your bill but say a penny short.
    Your current supplier will also object if it is in contract, hence call up and agree a new contract with your current supplier, it will be cheaper because if you are on out of contract rates now you will be being robbed on the pence per kWh. This is preferable to going the in debt route.
    • Aquamania
    • By Aquamania 29th Jan 14, 3:54 PM
    • 1,949 Posts
    • 783 Thanks
    Aquamania
    can Somebody Please Help Me ???? I am two weeks Into My New Business & I was called By a Company called BES (Business Energy Solutions ) Who over the phone seemed to give me a great deal ! After going over the facts and figures with my Husband it turned out that the deal wasn't that great so I called them to cancel switching over after deciding to stay with the supplier I was already with, unfortunately this company has no cooling off period to which was NOT explained to me and after numerous phone calls to them they will not let me out of their contract. Is there anything I can do to get out of this very expensive agreement as they are flatly refusing to help me.
    Originally posted by nickola silkstone
    There is no cooling off period for business contracts.
    They are not obligated to explain that to you.
    Refer to the contract you agreed to with regards to ending the agreement or any other opt-out possibility (if any).
    • MrOverheads
    • By MrOverheads 29th Jan 14, 4:16 PM
    • 37 Posts
    • 11 Thanks
    MrOverheads
    P.S. Forgot to add that the only other way out of a B2B Energy Contract is to do a Change of Tenancy (CoT). i.e. If the Limtied Company or Sole Trader Business vacates the premises and another business moves in then that negates the contract. So let's say that you started your business 2 weeks ago a MissMoffet Trading and you agreed your BES Contract in that name and tomorrow you were to form LittleMissTiny Limited then the Limited Company can agree a new contract with any supplier and MissMoffet Trading moves out.

    You haven't given enoguh details of the premises and your trading entity/style to know if this is a workable solution.
    • purplelavender
    • By purplelavender 6th May 14, 5:51 PM
    • 71 Posts
    • 10 Thanks
    purplelavender
    UK Energy?
    Has anyone heard of this company? UK Energy who have been phoning us continually over the past couple of weeks, sometimes twice a day. We have been running our business for 18 months and have a contract with EON which I sorted out direct, not through a broker. This company say that our meter is "not on the system" that we are being overcharged. They will not take no for an answer. Tried to google them but no info and they avoid giving any info. Number withheld of course!
  • Atidi
    Has anyone heard of this company? UK Energy who have been phoning us continually over the past couple of weeks, sometimes twice a day. We have been running our business for 18 months and have a contract with EON which I sorted out direct, not through a broker. This company say that our meter is "not on the system" that we are being overcharged. They will not take no for an answer. Tried to google them but no info and they avoid giving any info. Number withheld of course!
    Originally posted by purplelavender
    Any business that contacts you for the purposes of attempting to solicit business with you, yet are unwilling to disclose their own contact details when asked are clearly cowboys, scammers, etc

    My advice would be to contact your telephony provider to seek help and advice on dealing with such nuisance calls.
    I know BT, for example, offer a choose to refuse service that will block the ability of certain numbers from contacting you ... and it even works if the caller withholds their CLI.
  • Haze77
    Smll Business Energy Suply
    Hi,

    Thinking of starting a small business and have a question about energy suply.

    Do we have to go on a business tariff for gas and electricity or can we go on a domestic tariff as we will be using only a little gas and electricity?

    Many Thanks
    • MrOverheads
    • By MrOverheads 7th Apr 15, 11:03 AM
    • 37 Posts
    • 11 Thanks
    MrOverheads
    Hi,

    Thinking of starting a small business and have a question about energy suply.

    Do we have to go on a business tariff for gas and electricity or can we go on a domestic tariff as we will be using only a little gas and electricity?

    Many Thanks
    Originally posted by Haze77
    Will you be a sole trader or Limited Company or LLP?
    Are you taking commercial premises?
    Does teh Top Line of the Meter MPAN (Google "MPAN" and go to the Wikipedia result for an explanation) start with 01 or 02 which is Domestic, anything else (00 or 03 to 08) is commercial meter.

    Why do you have a preference?
    • Robin9
    • By Robin9 7th Apr 15, 11:35 AM
    • 2,107 Posts
    • 1,347 Thanks
    Robin9
    Other than VAT at 20% for business there is little difference in the unit rate and daily charge ; domestic VAT is 5 %

    Get quotes from.the big 6 - not all the new players do gas. Avoid the brokers.
  • Haze77
    Hi. Its a commercial premises, a small fast food place. From the supply number on the bill the meter is a type 03.

    What sort of prices should I be looking to pay around and what about standing charges?

    At the moment the supply is through Opus and they have put us on an "out of contract rates".

    Many Thanks
    • koru
    • By koru 27th Jan 17, 12:31 PM
    • 1,300 Posts
    • 661 Thanks
    koru
    For anyone who is on, or thinking of, a smart meter for electricty, I thought it might be worth mentioning that many companies cannot currently deal with remote meter readings.

    I've just been shopping around for a new supplier. We have a smart meter, which should allow the supplier to take remote readings. EDF were offering a good rate, but can't do remote readings, so would require me to supply manual readings. There would be no point having a smart meter.

    I was told that of the Big 6 suppliers, only BG and SSE can do remote readings. But SSE charges an extra £72 for this. So, they want me to pay them for the privilege of saving them having to send out a meter reader. Not on your nelly!

    Some of the new companies seem to be more geared up for this.
    koru
    • Robin9
    • By Robin9 27th Jan 17, 3:41 PM
    • 2,107 Posts
    • 1,347 Thanks
    Robin9
    Have you tried Opus ?

    Installed a Smart within a month - no issues at all.
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