Minicredit email

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Mum2three
Mum2three Posts: 10 Forumite
edited 18 December 2014 at 5:41PM in Debt-free wannabe
Hi there. I received this email this afternoon. Has anyone else received one.

Thanks

We write to inform you that after 5 years of business we have decided to cease trading and wind down our business in the UK. This process has involved an application to our regulator, the Financial Conduct Authority ("FCA") to cancel our authorisation to carry on our business. The FCA has agreed to our application. A link to the FCA Register containing details of our application and the requirements attaching to it is here: (had to remove link)
This means that from 4pm on 10 December 2014 we are no longer permitted to carry on consumer credit regulated activities in the UK, which means we cannot grant loans, roll over or extend loans, add further interest or charges on loans, engage in any debt collection activities or pursue or say that we will pursue legal action in respect of overdue loans. For your convenience however we are still offering the following limited range of services until 29 December 2014:
. You can access information and documents via your online account.
. You can tell us about any difficulties you are having in repaying your loan or sticking to your repayment plan.
. You can make a full or partial repayment of your loan (but if you do not or cannot make any repayments, we will not take any steps to enforce payment).
. You can ask a question about your loan or repayment plan.
. You can make a complaint about our services.
Our contact details for any of the above are (had to remove link) Your Account no. (Removed)
Your account was in fact transferred to our debt collection partners Mackenzie Hall on 3/6/2012 however we have informed them that your account is to be closed with no further collections activity. By 29 December 2014 we are required to write off immediately any outstanding balance on your account and notify Callcredit within 3 business days to the effect that such debt has been written off and your account with us has been settled. Further we will not be using a Continuous Payment Authority ("CPA") in relation to your account in any way whatsoever.
In view of all of the above we thought it useful to summarise your account position with us as follows: The current outstanding balance on your account is (removed)
If any use is made of a CPA, any attempts to use CPA will carry no charge. If you have previously given us a CPA you have the right to cancel it at any time by notifying Mackenzie Hall or your bank. The contact details for Mackenzie Hall are: Portland House, 58 Portland Street, Kilmarnock, Scotland, KA1 1JG, Telephone 01563 503 817, Website (had to remove link) We take this opportunity to thank you for your business and wish you a happy festive season and prosperous 2015.
Yours sincerely Minicredit

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