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    • Outsider_83
    • By Outsider_83 13th Nov 17, 9:11 PM
    • 92Posts
    • 7Thanks
    Outsider_83
    Weird scenario at the Bank
    • #1
    • 13th Nov 17, 9:11 PM
    Weird scenario at the Bank 13th Nov 17 at 9:11 PM
    I was in a bank today and a customer within the branch was complaining that some racist language had been carved into one of the tables, obviously some customer graffiti.

    However I was wondering what the bank can realistically do apart from removing the offending words? The man complaining said he was offended and wanted a good will gesture, surely the bank can't be blamed?
Page 1
    • zx81
    • By zx81 13th Nov 17, 9:19 PM
    • 14,046 Posts
    • 14,738 Thanks
    zx81
    • #2
    • 13th Nov 17, 9:19 PM
    • #2
    • 13th Nov 17, 9:19 PM
    You'd have thought not, but in today's compensation culture, anything is possible.
    • Robisere
    • By Robisere 13th Nov 17, 9:22 PM
    • 1,838 Posts
    • 2,634 Thanks
    Robisere
    • #3
    • 13th Nov 17, 9:22 PM
    • #3
    • 13th Nov 17, 9:22 PM
    Compensation Culture strikes again!

    " ...he was offended and wanted a good will gesture... "

    Well, his attitude and attempt to lever up insurance payments offends me! Where can I register my complaint?

    If the bank has any spine, they will engulf him with lots and lots of legal jargon which will effectively tell him to go forth and multiply.
    There may be more than one way to skin a cat.
    But the result is always inedible.

    • Superscrooge
    • By Superscrooge 13th Nov 17, 9:23 PM
    • 902 Posts
    • 627 Thanks
    Superscrooge
    • #4
    • 13th Nov 17, 9:23 PM
    • #4
    • 13th Nov 17, 9:23 PM
    Some people seem to be desperately seeking ways to get offended!

    Hopefully the bank will tell him where to go!
    • Kernel Sanders
    • By Kernel Sanders 13th Nov 17, 9:28 PM
    • 3,182 Posts
    • 1,317 Thanks
    Kernel Sanders
    • #5
    • 13th Nov 17, 9:28 PM
    • #5
    • 13th Nov 17, 9:28 PM
    Banks are always giving advice on avoiding scams by the gullible, so I hope they don't fall for this one themselves. I think it's pretty obvious that the claimant's accomplice has made the offending graffitti, because nobody in their right mind would blame anyone other than the author.
    • Bogof_Babe
    • By Bogof_Babe 13th Nov 17, 9:32 PM
    • 9,983 Posts
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    Bogof_Babe
    • #6
    • 13th Nov 17, 9:32 PM
    • #6
    • 13th Nov 17, 9:32 PM
    I would have offered him a sit down and a cup of tea by way of a goodwill gesture.
    I haven't bogged off yet, and I ain't no babe


    • tempus_fugit
    • By tempus_fugit 13th Nov 17, 9:32 PM
    • 291 Posts
    • 282 Thanks
    tempus_fugit
    • #7
    • 13th Nov 17, 9:32 PM
    • #7
    • 13th Nov 17, 9:32 PM
    Was the customer Mchambers?
    Last edited by tempus_fugit; 13-11-2017 at 9:35 PM.
    Retired at age 56 after having "light bulb moment" due to reading MSE and it's forums. Have been converted to the "budget to zero" concept and use YNAB for all monthly budgeting and long term goals.
    • Outsider_83
    • By Outsider_83 13th Nov 17, 9:53 PM
    • 92 Posts
    • 7 Thanks
    Outsider_83
    • #8
    • 13th Nov 17, 9:53 PM
    • #8
    • 13th Nov 17, 9:53 PM
    It's really shocking behaviour to be so blatant in looking for this.
    • djpailo
    • By djpailo 13th Nov 17, 10:28 PM
    • 424 Posts
    • 143 Thanks
    djpailo
    • #9
    • 13th Nov 17, 10:28 PM
    • #9
    • 13th Nov 17, 10:28 PM
    Did the customer graffiti the table the previous week?
    • Outsider_83
    • By Outsider_83 13th Nov 17, 10:38 PM
    • 92 Posts
    • 7 Thanks
    Outsider_83
    Surely if he did he'll be seen on camera.
    • Cotta
    • By Cotta 13th Nov 17, 10:51 PM
    • 2,502 Posts
    • 987 Thanks
    Cotta
    Racism is an extreme taboo, if the bank does have such graffiti on its premises then they maybe compelled to offer some compensation.
    • PeacefulWaters
    • By PeacefulWaters 14th Nov 17, 5:17 AM
    • 7,157 Posts
    • 8,807 Thanks
    PeacefulWaters
    Surely if he did he'll be seen on camera.
    Originally posted by Outsider_83
    The idea of reviewing several weeks of multiple security camera footage might not be something the bank staff want to do in these circumstances.

    They should remove and replace the offending item though.
    • JuicyJesus
    • By JuicyJesus 14th Nov 17, 8:35 AM
    • 3,041 Posts
    • 3,156 Thanks
    JuicyJesus
    To be fair, not noticing and dealing with an item of furniture with racist graffiti on it is pretty poor on the part of the bank.

    Asking for compensation for it is a bit tacky though.
    urs sinserly,
    ~~joosy jeezus~~
    • Moneyineptitude
    • By Moneyineptitude 14th Nov 17, 8:39 AM
    • 18,712 Posts
    • 9,969 Thanks
    Moneyineptitude
    Asking for compensation for it is a bit tacky though.
    Originally posted by JuicyJesus
    Tacky is not the word I would use to describe such behaviour...
    • Outsider_83
    • By Outsider_83 14th Nov 17, 9:31 AM
    • 92 Posts
    • 7 Thanks
    Outsider_83
    I thought it was just me that felt asking for compensation was a little uncouth. I wonder what the outcome will be, I would say that the graffiti in question was pretty awful and at the very least the bank should be left a little embarrassed.
    • Gary_Dexter
    • By Gary_Dexter 14th Nov 17, 9:35 AM
    • 68 Posts
    • 45 Thanks
    Gary_Dexter
    Goodwill gesture? Really?

    Shall I go walking around the streets of London and point out all the graffiti to the each of the Borough Councils and demand compo as the words offended me?
    • Don80
    • By Don80 14th Nov 17, 10:16 AM
    • 196 Posts
    • 76 Thanks
    Don80
    I would have offered him a sit down and a cup of tea by way of a goodwill gesture.
    Originally posted by Bogof_Babe
    I'd have offered him a dummy and rattle.

    Bank branches are usually cleaned by a cleaning team, so the staff may not have noticed. So, if the bank hadn't been told what are they to do about it? Even when they know, depending on how the graffiti was done (etched, marker pen) it could take a bit of time to get it removed - we had similar vandalism at work and had to wait 2 weeks. There was no way to cover it up in the meantime.

    Some people need to grow up.
    • pmduk
    • By pmduk 14th Nov 17, 10:53 AM
    • 7,619 Posts
    • 5,485 Thanks
    pmduk
    I would have offered him a sit down and a cup of tea by way of a goodwill gesture.
    Originally posted by Bogof_Babe
    At the offending table of course!
    • Cotta
    • By Cotta 14th Nov 17, 11:02 AM
    • 2,502 Posts
    • 987 Thanks
    Cotta
    I still think the bank will want to do something especially if it was particularly offensive to a particular group.
    • JuicyJesus
    • By JuicyJesus 14th Nov 17, 11:59 AM
    • 3,041 Posts
    • 3,156 Thanks
    JuicyJesus
    I still think the bank will want to do something especially if it was particularly offensive to a particular group.
    Originally posted by Cotta
    Well, yeah, it's on them as a business to not have racist graffiti in their branch. It's their job and responsibility to not have such things. Not doing something about it is remiss. Complaining about that is fine. Asking for money is absurd.

    It'd also be perfectly reasonable to complain to the local authority if you saw some racist graffiti out and about, because it's their job to clean it up. Asking them for money is also absurd.

    Saying "if you're offended, get over it" is all well and good (and I'll wager comes from people who have never had to deal with endemic racism in their lives, by the by) but I'd hope we all have enough civic pride and belief in being civil to others to recognise that having racist graffiti left up is something worth complaining about.
    urs sinserly,
    ~~joosy jeezus~~
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