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  • FIRST POST
    • pootleflump
    • By pootleflump 14th Nov 17, 10:22 PM
    • 33Posts
    • 5Thanks
    pootleflump
    Paid for 2 lots of car insurance last year!!!
    • #1
    • 14th Nov 17, 10:22 PM
    Paid for 2 lots of car insurance last year!!! 14th Nov 17 at 10:22 PM
    What an idiot!

    My husband had a renewal by email from esure in Nov last year. I mustn't have been happy with it and shopped for another insurer, signing up with GoSkippy.

    I must've assumed that by signing up with another insurer that esure would be cancelled, but must've been on auto-renew.

    So, two lots of almost £400 paid last year. Will I have any chance at all of recouping any of the money?
Page 1
    • forgotmyname
    • By forgotmyname 14th Nov 17, 10:27 PM
    • 26,037 Posts
    • 10,383 Thanks
    forgotmyname
    • #2
    • 14th Nov 17, 10:27 PM
    • #2
    • 14th Nov 17, 10:27 PM
    Possibly if you can prove you were insured elsewhere.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • pootleflump
    • By pootleflump 14th Nov 17, 10:32 PM
    • 33 Posts
    • 5 Thanks
    pootleflump
    • #3
    • 14th Nov 17, 10:32 PM
    • #3
    • 14th Nov 17, 10:32 PM
    I can prove it - I have the schedule and bank statement showing payment, but they were both started on the same day, so I was unsure which one to ask to reimburse me. I think it should be esure, since it was their auto-renew which meant I paid twice.
    • Blibble
    • By Blibble 14th Nov 17, 10:32 PM
    • 229 Posts
    • 107 Thanks
    Blibble
    • #4
    • 14th Nov 17, 10:32 PM
    • #4
    • 14th Nov 17, 10:32 PM
    If you can provide evidence from GoSkippy to Esure that the cover was duplicated, you may have some success depending on Esure's stance on the matter. Some insurers will refund the premium outright in this case.
    • OnanTheBarbarian
    • By OnanTheBarbarian 15th Nov 17, 1:28 PM
    • 1,364 Posts
    • 830 Thanks
    OnanTheBarbarian
    • #5
    • 15th Nov 17, 1:28 PM
    • #5
    • 15th Nov 17, 1:28 PM
    Doubt you will see a refund as the policy auto renewed when you could have contacted to prevent this. Also the insurer has been on risk for the time that has elapsed and would have been obligated to deal with any successful third party claims arising in the period the vehicle has been on cover with them.
    • rebel
    • By rebel 15th Nov 17, 8:00 PM
    • 94 Posts
    • 15 Thanks
    rebel
    • #6
    • 15th Nov 17, 8:00 PM
    • #6
    • 15th Nov 17, 8:00 PM
    Check the Terms & Conditions, I'm sure I read that it's not possible to have two active insurance policies on the same car.

    That being the case, one should refund. You could consider contacting the FOS, they do offer advice.
    • pootleflump
    • By pootleflump 15th Nov 17, 8:17 PM
    • 33 Posts
    • 5 Thanks
    pootleflump
    • #7
    • 15th Nov 17, 8:17 PM
    • #7
    • 15th Nov 17, 8:17 PM
    That's a good idea, thank you.
    • alchemist.1
    • By alchemist.1 15th Nov 17, 8:47 PM
    • 851 Posts
    • 656 Thanks
    alchemist.1
    • #8
    • 15th Nov 17, 8:47 PM
    • #8
    • 15th Nov 17, 8:47 PM
    Check the Terms & Conditions, I'm sure I read that it's not possible to have two active insurance policies on the same car.

    That being the case, one should refund. You could consider contacting the FOS, they do offer advice.
    Originally posted by rebel
    That isn't correct.
    One of the insurers might refund the costs the policy a goodwill gesture but wouldn't be required to do so.
    • pootleflump
    • By pootleflump 18th Nov 17, 2:53 PM
    • 33 Posts
    • 5 Thanks
    pootleflump
    • #9
    • 18th Nov 17, 2:53 PM
    • #9
    • 18th Nov 17, 2:53 PM
    Great news - esure have emailed saying they are processing a full refund.
    • sevenhills
    • By sevenhills 18th Nov 17, 7:19 PM
    • 714 Posts
    • 256 Thanks
    sevenhills
    You can recoup some costs by claiming double no claims discount?

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