EE's mis selling
Comments
-
Some networks manage this by sending out an inactive SIM, which you then activate once the cust has received it. It looks as though either EE or the agent didn't use this.0
-
Monthly charge has nothing to do with it. They guaranteed delivery and no loss of service
Are you claiming someone actually said the words 'we guarantee it will be there Monday'? Or did someone actually say 'it should be there Monday'?I was told that because he is self employed and sole trader that the normal contract would be sufficient
Who told you that? And sufficient for what exactly?0 -
unforeseen wrote: »Wait a minute.
YOU took out a contract and then got them to transfer YOUR HUSBAND'S PAYG number to your new contract?
Did your husband know that you were grabbing his number ?0 -
Colin_Maybe wrote: »Are you claiming someone actually said the words 'we guarantee it will be there Monday'? Or did someone actually say 'it should be there Monday'?
Who told you that? And sufficient for what exactly?0 -
Colin_Maybe wrote: »Are you claiming someone actually said the words 'we guarantee it will be there Monday'? Or did someone actually say 'it should be there Monday'?
Who told you that? And sufficient for what exactly?0 -
Nobody in a call centre can ever be 100% certain about delivery. Just as you can't be yourself when posting something . They'll have given you the best info to hand. If you needed a new SIM with the same number they can't have the same number on two active SIMs simultaneously.0
-
This has to be a wind-up. Why on earth would EE up their offer from £30 to £50 because a sim didn't turn up in the post. Who has ever had a PAYG sim stop working so suddenly when the new sim hasn't even turned up?0
-
The woman i spoke to on Friday told me, she stated that the contract offered was sufgicient as a business contract would cost him far more
In fact as it is a standard consumer contract you have very little recourse for areas that a business would need cover.0
This discussion has been closed.
Categories
- All Categories
- 343K Banking & Borrowing
- 250K Reduce Debt & Boost Income
- 449.6K Spending & Discounts
- 235.1K Work, Benefits & Business
- 607.8K Mortgages, Homes & Bills
- 173K Life & Family
- 247.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 15.9K Discuss & Feedback
- 15.1K Coronavirus Support Boards