Yahoo

irismary · 28 September 2016 at 10:19AM

I have sky email address which somehow belongs to yahoo so I have tried to change my password but it takes me to security questions but response states not recognised. I went on yahoo website and found forums and eventually found that answers o security questions have been invalidated so I am going round in circles trying to change my password. Any ideas what to do next?

beansOnToast_3 · 28 September 2016 at 10:50AM

Not sure if it is different for sky, but I have a normal Yahoo account and I was able to change my password and disable my security questions by going to this link: edit.yahoo.com/config/eval_profile

They recommend disabling the security questions because they think this information was stolen in their recent security breach.

irismary · 28 September 2016 at 10:53AM

Thanks beansOnToast, I'll try this.

irismary · 28 September 2016 at 11:07AM

Just wanted to thank you again. I followed the link and was able to change my password and security question.

beansOnToast_3 · 28 September 2016 at 11:24AM

Great. Glad it worked out.

Yahoo

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