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  • FIRST POST
    • WLM21
    • By WLM21 21st Nov 12, 6:24 PM
    • 1,075Posts
    • 347Thanks
    WLM21
    Returning Earrings
    • #1
    • 21st Nov 12, 6:24 PM
    Returning Earrings 21st Nov 12 at 6:24 PM
    My daughter bought my wife a lovely pair of stud earrings a few days ago, but my wife didn't like them. The tab is still on them and they are still in the box.

    Our daughter took them back to the shop (Argos) and they have refused to take them back. They say it is for hygenic reasons.

    Is this lawful ?

    My wife has returned earrings to other stores without problems.

    thank you
Page 1
    • wealdroam
    • By wealdroam 21st Nov 12, 6:33 PM
    • 18,651 Posts
    • 15,554 Thanks
    wealdroam
    • #2
    • 21st Nov 12, 6:33 PM
    • #2
    • 21st Nov 12, 6:33 PM
    If your daughter purchased them in the shop, then no retailer has to accept returns if the goods are not faulty.

    Most retailers, and Argos is one of them, do accept returns of some non-faulty goods within a short timescale, but make an exclusion for things like earrings.

    So, in summary, it is lawful and Argos are right.
  • goater78
    • #3
    • 21st Nov 12, 6:33 PM
    • #3
    • 21st Nov 12, 6:33 PM
    I don't think I would be happy with a used ear stud.
    • frugalmacdugal
    • By frugalmacdugal 21st Nov 12, 6:39 PM
    • 6,172 Posts
    • 5,296 Thanks
    frugalmacdugal
    • #4
    • 21st Nov 12, 6:39 PM
    • #4
    • 21st Nov 12, 6:39 PM
    Hi,

    from Argos:

    We're sorry but some items like earrings, foot spas and dental products can't be exchanged or refunded for hygiene and safety reasons, unless they're faulty.
    Y'all take care now.
    • pinkshoes
    • By pinkshoes 21st Nov 12, 6:51 PM
    • 15,389 Posts
    • 21,010 Thanks
    pinkshoes
    • #5
    • 21st Nov 12, 6:51 PM
    • #5
    • 21st Nov 12, 6:51 PM
    They can't re-sell them, hence they won't accept returns.

    Perhaps your wife should be more gracious with gifts??

    (And also, be grateful that due to the policy, the pair that your daughter so kindly bought her are at least guaranteed to be brand new!)
    Last edited by pinkshoes; 22-11-2012 at 4:31 PM. Reason: lousy spelling
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
    • elsien
    • By elsien 21st Nov 12, 6:55 PM
    • 15,434 Posts
    • 38,757 Thanks
    elsien
    • #6
    • 21st Nov 12, 6:55 PM
    • #6
    • 21st Nov 12, 6:55 PM
    I don't think it's unusual - most stores I've bought earrings from have the "no return"s policy. When I queried it at a high street jeweller they said it was because they'd have to return them to be sterilised and it wasn't cost effective.
    I personally think it's a bit of an over-reaction, but if the goods aren't faulty then it is up to the store to decide their own policy.
    Last edited by elsien; 21-11-2012 at 7:21 PM. Reason: grammar
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • hcb42
    • By hcb42 21st Nov 12, 7:21 PM
    • 5,782 Posts
    • 3,503 Thanks
    hcb42
    • #7
    • 21st Nov 12, 7:21 PM
    • #7
    • 21st Nov 12, 7:21 PM
    I think it is fair enough. It's been that way for years and years with certain items.
    • WLM21
    • By WLM21 21st Nov 12, 9:45 PM
    • 1,075 Posts
    • 347 Thanks
    WLM21
    • #8
    • 21st Nov 12, 9:45 PM
    • #8
    • 21st Nov 12, 9:45 PM
    Thank you for all the relies
    • gregg1
    • By gregg1 22nd Nov 12, 7:06 AM
    • 3,007 Posts
    • 4,131 Thanks
    gregg1
    • #9
    • 22nd Nov 12, 7:06 AM
    • #9
    • 22nd Nov 12, 7:06 AM
    My daughter bought my wife a lovely pair of stud earrings a few days ago, but my wife didn't like them. The tab is still on them and they are still in the box.

    Our daughter took them back to the shop (Argos) and they have refused to take them back. They say it is for hygenic reasons.

    Is this lawful ?

    My wife has returned earrings to other stores without problems.

    thank you
    Originally posted by WLM21
    We like anything our kids buy us even if we don't!
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