Guidance Requested: PCN At Brighton Marina

Hi All,


To summarise the situation:
> Two NTK's received (one to me, one to wife), both for obstructive parking at Brighton Marina from ZZPS Ltd on behalf of Vinci Parking
> Two appeal letter's written using the template on this fine site
> ONE reply from ZZPS received, it quoted both PCN references and was sent to my wife - did not indicate a decision on the appeal - just insisted that the PCN's needed to be paid.
> ONE reply from 'my wife' sent to ZZPS to simply state she had inferred they had rejected her appeal and to request a POPLA reference, and too ask what the other PCN reference was. At a similar time, a chaser letter was sent from me that said I have not received a response to my appeal. Both were sent two weeks ago.
> Today - both my wife and I received a letter demanding payment - no decision on our appeal, no POPLA reference. THese letters stated the debt had increased now to include recover debts.
> I intend to reply to both letters simply re-iterating they have not actually provided a decision on our appeal, that I infer it is a rejection and to request a POPLA reference (I think they are simply trying to use bully tactics).


So my question is, am I intending the right next step? Should I contact the BPA to complain about the lack of decision, reference and the tactics being employed?


Thanks

I could do with the next bit of advice.


> ZZPS Limited are refusing to give me a POPLA reference, or indeed clearly state my appeal is rejected.
> I have complained to the BPA, but with no response yet.
> I today received another letter from ZZPS stating they will be passing my case onto their solicitor (with the debt increasing once more). They have declared they will no longer respond to my letters!
> I will chase up the BPA, I will write back once more to ZZPS to state my position.


I hope the BPA will respond, but if not, what should be my next step?


Thanks