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New house, burst pipe

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24

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  • LandyAndy
    LandyAndy Posts: 26,377 Forumite
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    Davesnave wrote: »

    In any event, there is no law against lack of initiative.


    I wonder why not? :cool:
  • davidmcn
    davidmcn Posts: 23,596 Forumite
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    ConsumerWarrior wrote: »
    If you took your car in for a new tyre and the fitter found the brake pike leaking after removing the wheel would he not tell you even though its not in the contract?
    If you'd like us to give useful advice, you need to make up your mind about what the facts are.
  • ProDave
    ProDave Posts: 3,721 Forumite
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    MY argument would be WHY did the plumber rip you off £300. Perhaps you should name and shame him (her?)

    All that was needed was to turn the water off. Now, call me old fashioned, but surely one of the first things you do in a new house is find the stopcock and check that it works and actually shuts off the water?

    Anyone that lacks the common sense to know how to turn off their own water is just asking to be ripped off by a vulture praying on the uneducated.

    You probably didn't even need to turn off all the water. Follow the hose back to where it joins to proper pipework, usually under the sink or in a cupboard next to the washing machine, and where the hose screws on there is a 1/4 turn valve there built into the fitting that would shut it off the water to the washing machine only.

    A new hose would cost about £5.
  • Freecall
    Freecall Posts: 1,306 Forumite
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    Davesnave wrote: »

    In any event, there is no law against lack of initiative.

    LandyAndy wrote: »
    I wonder why not? :cool:


    Because the prisons would be full.

    ;)
  • Pixie5740
    Pixie5740 Posts: 14,515 Forumite
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    I think you should apply the Infinite Monkey Theorem. If you make enough claims one will eventually lead to a pay out.
  • ReadingTim
    ReadingTim Posts: 3,970 Forumite
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    ConsumerWarrior wrote: »
    Called out an emergency plumber . cost over £300.
    Should I claim against the removals company, house insurance or accept it as my fault?

    The last, but if you'd have called me, I'd have done it for you for £275.
  • armchaireconomist
    armchaireconomist Posts: 370 Forumite
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    How can you claim against the company who fitted it your (note, it is YOUR property) faulty pipe? Was it their fault that YOUR pipe was faulty?


    More to the matter, why is the removal company fitting it? Are they plumbers?
  • ska_lover
    ska_lover Posts: 3,773 Forumite
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    Do you phone an electrician when you need a light bulb changing?
    The opposite of what you know...is also true
  • [Deleted User]
    [Deleted User] Posts: 7,323 Forumite
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    Think the replies are unreasonably caustic.

    Yes, when I move, if there is any doubt about a washing machine pipe, I get a new one. Not a huge expense. Would never rely on a previous owner's pipes. Yes, ideally you know where stop cocks are.., but I still don't know where mine are in this house inspite of asking council and neighbours lol. It isn't where it is supposed to be (under sink), that's for sure.

    But that still doesn't deserve the replies that have been given.

    There is such a lot going on when you move, there are always things you don't look into enough.

    I am sure it won't be something the OP will repeat. They were very unfortunate the pipe wasn't sound. But I doubt they will be able to ask anyone for compensation unless they can prove the damage was caused by negligence caused by someone who should have known better, and was a job specified by themselves (and not done as specified).

    I am afraid I can hear the removals company now saying 'we plumbed in the washing machine, we weren't asked to check the pipes'. Sorry.
  • Davesnave
    Davesnave Posts: 34,741 Forumite
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    deannatrois wrote: »
    Think the replies are unreasonably caustic.
    I agree that replies were probably overly robust, but I suspect that's due to the OP asking, "Should I claim against the removals company, house insurance or accept it as my fault?" in that order, without any indication that the service was more than a favour.

    My point was that attempting to get compo when things go wrong after a goodwill gesture, reduces the possibility that others will be helped in the future.

    If there was a contract to carry out this work as an extra, that would be different, but the OP hasn't returned to say there was.
This discussion has been closed.
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