MONEY MORAL DILEMMA: Should Alan give the laptop back?

This is an interesting moral dilemma I actually encountered. I bought a whole load of stuff at Curry's including a really modern Super 8 film projector (Yeah, that dates it!) and the projector was marked at a whopping 99 pounds and 99 new pence. I paid by credit card and (as is so often the case) I was so excited by my purchase I forgot to look at the receipt until I got home. There I discovered that I'd been charged only 9 pounds and 99 new pence for the projector. I went back into Curry's to explain what had happened. I waited there for so long to get served again (and the staff were so rude) that I gave up and went home again. Funnily enough, I never gave it another thought until, twenty six years later, this question comes up here!

Lesson to Curry's - if you weren't such a lousy store chain, you might have got your money back!

When I re-re-re-read what Martin said... and had a thought

After he'd paid, the manager came up and admited, that the laptop was legally his, but it was an obvious error by a trainee cashier on his first day.

In summary:

1) Manager said it's an error by the trainee

BUT

2) Manager said the laptop is legally his

Therefore, I'd walk away with the laptop, with a big thank you to them.

I have morals so I would pay the difference! Yes, it was their fault, and yes, they should certainly have had an experienced member of staff overseeing the trainee, but you are well aware that the wrong price has gone through.

I would have stopped the transaction as soon as I noticed the amount was wrong.

And yes, I do go back into Tesco's when I realise something hasn't gone through the checkout (maybe left at the bottom of the trolley), etc. They are usually gobsmacked by it. If they then say not to worry about it, my conscience would be clear as I had pointed out the error.

I am an Avon representative, and often end up with items in my order that have not been included on the invoice. I always send them back because I know they aren't mine - if I keep the items it is stealing. I realise this is slightly different, but I would know the amount was wrong and would feel guilty about not paying the difference.

Well if it was a small shop, course I'd let them have it back.

If it was an impersonal large chain run by muppets - different matter. I'm thinking of a branch of Currys - the manager there is a small stereotypical slimy shady character. A few years ago insulted me in the shop when I was trying to buy an item, and when I told him for the billionth time I didn't want their extended insurance, and quoted the sale of goods act, he declared he didn't care less about the law and would refuse "so called customer rights". I also on a different occasion had massive difficulties with this idiot when something broke down well within their guarantee. The local pc world in the same town told me they daren't go into Currys in their work gear as that manager tells his staff to shout abuse at them. I obviously can't name the town and thus identify it :rotfl:
Well if it was that place and it was Mr Slimy who came up to me and tried to get me to do HIM a favour......oh can you imagine what I'd be doing :rotfl:

As the biggest electrical chain has just said it is going to retrain all of its staff I wonder if this occured in one of their stores? On the issue of do you keep it or not I think I would have given them 2 options (a) give it to me with a 50% discount (split the error) or (b) I keep it at the 99% discounted price.