Your "Free Sample" from Silkies (not really)

I got caught with this today, I'm normally so thorough with small print .. no mention of how to return the items if you don't want them, like you'd get with a respectable mail order company. So they are at it. Anyway no phone number, no email address..

Just popped off an email, quoting the Unsolicited Goods Act. I hope that's the end of it..

A Silkies package got delivered to my mum's under my name today. I swear I've never heard of them, or applied for any free samples, so I'm absolutely stumped.

I've sent them an email, and it's getting posted straight back. But how on earth did they get my details? I'd use my own address if I wanted any free samples.

V_Chic_Chick wrote:

I got invoiced today for three pairs of tights that I did not want. I, like one of the other posters received a postcard in the mail, and replied to it, and I always, always read the small print.

I have sent the following email:

Reference No: *********
Name: Mrs H ***
* ****** ***** ****
**** ******
*******
**** ***

I have today received unsolicited goods. They are:
1. Free Sample of Silkies trouser socks.
2. 3 pairs of Silkies ultra control top in small, jet black.

Under the Unsolicited Goods Act 1971, you have one month (until 16/2/07) to recover these goods. Please telephone me at home on ***** ****** so that we can arrange a mutually convenient time for you to recover the goods.

V Chic Chick, could you please post on here or PM me with the email address you used to send this email. I too sent off at the end of last year for a free pair of tights, and received 3 more pairs and the free ones today and they want £14.50 for them!

Thanks

naughty_10382 wrote:

V Chic Chick, could you please post on here or PM me with the email address you used to send this email. I too sent off at the end of last year for a free pair of tights, and received 3 more pairs and the free ones today and they want £14.50 for them!

Thanks

I recieved this message from them, after emailing comments@silkies.co.uk

Dear Mrs *******,

Further to your e-mail to our Customer Services Department, I am writing to confirm that the above account has since been closed.

From our records, I can confirm that we received an order for the introductory offer to our hosiery programme in the form of a returned card following our December 2006 mailshot. The terms of the introductory offer, as stated on the card, are for one free pair of tights, and if you are happy with the tights, we despatch a further four pairs, four weeks later, and from there on every four weeks or less often if you prefer, unless advised otherwise. There is no obligation to buy any tights and you may cancel or return the tights at any time.

The original free pair of tights were despatched on 11th December and as we have no record of any cancellation, a further four pairs were despatched on 8th January 2007.

Details of our introductory offer are contained on the original card mailed to you and on the letter accompanying the first free pair.

To enable you to return the unwanted items to us free of charge, please find below our FREEPOST address:

Silkies Returns Department
HCI FREEPOST NWW3111
PO Box 1021
Liverpool
L70 8BE

You may of course keep the free pair of trouser socks with our compliments. We apologise for the inconvenience caused.

I regret if there has been any misunderstanding of our offer and trust that I have clarified matters for you.

Yours sincerely,

Miss Nancy Puder

HCI Customer Services

My wife fell for this.
She paid £8.00 for the 2nd pair that was sent to her and kept quiet about it.
When the next pair plus bill arrived she realised that this had to be sorted.
So she told me about it, I contacted Trading Standards who said "Give us
your details and we will sort it out".I haven`t heard anything since and certainly
the nylons and bills stopped.
This happened about four years ago.