Past due credit solutions (unsure if fake)

jay1012 · 19 April 2016 at 1:28PM

Hey, I received this email in my spam box today, It's incredible vague in its context, I'm unsure whether its a fake or not. I checked my credit report, I already know I'm past due on something (Around £40, but I am still in the credit limit) Nothing else showed up on the report that I should be worrying about. Anyway, this is what the email said -

Customer ID:

RE: an important matter
19/04/2016
Dear Account Holder: MR

From: Pastdue Credit Solutions Limited (

)
This email (including any attachments to it) contains information which is confidential. It is intended only for the use of the named recipient. If you have received this email in error as it does not relate to you, please let us know by emailing [email]info -- @pastduecredit.co.uk[/email] ensuring the case number is included in your email and immediately delete this from your system. Please note, that in these circumstances, the use, disclosure, distribution or copying of this information is strictly prohibited. We apologise for any inconvenience that may have been cause to you. Pastdue Credit Solutions Limited cannot accept any responsibility for the accuracy or completeness of this message as it has been transmitted over a public network.
We request that you contact us to discuss an important matter by calling us on:
Telephone Number: 0141 447 0549
Quoting Customer ID:

Our opening hours are 8am to 8pm Monday to Thursday, 8am to 7pm Friday & 9am to 1pm Saturday.
If you would prefer that we call you back please email us at [info AT pastduecreditDOTcoDOTuk] with your contact telephone number ensuring that your case number is included. Alternatively you can find all of our contact details at pastduecreditDOTcoDOTuk
Pastdue Credit Solutions Limited
Registered Office
1 Blair Court
North Avenue
Clydebank Business Park
Glasgow
G81 2LA
Limited Company Registered in Scotland No 287794
Calls to the above telephone number will be charged at your standard network rate and will be recorded for quality and training purposes.
Authorised and Regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006).
Credit Services Association Logo

Email came from no-reply -- @pastduecredit.co.uk It's just so vague, It doesn't offer me any details at all nor even who I even owe the debt to. Is this worth bothering with?

fermi · 19 April 2016 at 1:58PM

They are a genuine company, but there has been a lot of fake debt collection email spam going around at the moment, so you are right to be HIGHLY wary.

Whether genuine or not, it is clearly "fishing" for a response based on zero info.

I can't see any reason why you would want to respond.

If there is a genuine debt out there somewhere, they must surely write to you properly in the end with proper details rather than 'phish' in this dodgy way. Unless/until they do that, I personally would treat as spam!

National_Debtline · 19 April 2016 at 5:08PM

Hi

It’s worth checking all three of the main UK credit reference agencies if you’ve only checked one so far, just to get the full picture.

I agree this email isn’t worth responding to. If a debt collection agency really believe you owe them money they need to make more of an effort and provide more information.

James
@natdebtline

Janet_Court · 10 March 2017 at 12:16PM

I've had a similarly vague letter from Pastdue. I phoned them because it said they were acting on behalf of Vodafone. In conversation they said I owed £263.70 for a phone number ending in 6468....a number I don't have and have never had!
I called Vodafone who confirmed this was not my account, and also confirmed that if they were owed money by me they would have contacted me direct (having been a customer of theirs since 1998!).
I called back Pastdue who said I needed to get that in writing from Vodafone. I pointed out that they should do that!
I did ask what Pastdue would do if I didn't respond by paying the amount they were demanding or by providing a letter from Vodafone to prove my innocence. Their answer was 'we will keep sending you letters and emails'! Is that it?!

Vodafone · 13 March 2017 at 8:33PM

Hi Janet Court,

If you'd like me to look into this further, email me via the form here.

To access the form you'll need to enter the code WRT135.

As well as stating your query in the question box, please also quote "MSE Forum".

Once sent, you'll receive an automated reply with a reference number. Post it on here and I'll check that I've received it.

Thanks,

Lee

Social Media Operations

Vodafone UK

centurion01 · 21 July 2017 at 4:19PM

i have received a few letters now from them regarding a ridiculous debt amount from a property i lived in for 6 months but the letter states between 2006-2008,all most 10 years ago.
i repeatedly asked for evidence and i do not accept responsibility but they don't want to give me it without confirming my details,and i won't.
surely this time period makes it statue barred? no money or acceptance has been made and its now effecting my family due to the suggested amount,i wouldn't mind the property they seem i owe a debt for i was only there 6 months.

Past due credit solutions (unsure if fake)

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