boiler quote

Hi

British gas quoted me 2600 for new combi boiler to be fitted.
Like for like and replace flue and a new electric socket.

On the day of installation they found out that they need to
change my 15 mm pipe to 24 mm.The pipe is from boiler to gas meter.they need extra for that

My question is since i agreed the quote do i need to pay.
when the engineer came around for the quote i have asked
him 3 to 4 times if pipe work needs to be changes,and he said no.

where do i stand(need extra 500 pounds)

Please any advise

Comments

  • Plumber90
    Plumber90 Posts: 280 Forumite
    First Anniversary First Post Combo Breaker
    First question is why did you go for British Gas?
  • kumarana
    kumarana Posts: 28 Forumite
    First Post First Anniversary Combo Breaker
    I wanted to get few quotes and pick the best one.
    So started with British gas
  • Marktheshark
    Marktheshark Posts: 5,841 Forumite
    First Post Combo Breaker First Anniversary
    They are the kwik fit of the boiler world.
    They quote low and then the extras start once they are halfway through the job.

    Pretty standard stuff from them and unless the boiler needs 8 bar gas pressure which it doesnt they are talking absolute tosh about the 24mm.
    I do Contracts, all day every day.
  • Plumber90
    Plumber90 Posts: 280 Forumite
    First Anniversary First Post Combo Breaker
    Have they actually started the job yet then. I would get rid and get someone else in.
  • ComicGeek
    ComicGeek Posts: 1,539 Forumite
    First Anniversary First Post Name Dropper
    They are the kwik fit of the boiler world.
    They quote low and then the extras start once they are halfway through the job.

    Pretty standard stuff from them and unless the boiler needs 8 bar gas pressure which it doesnt they are talking absolute tosh about the 24mm.

    Well normally they quote high and then get even higher!

    And if the combi boiler is larger than the original one, then very likely that the gas pipe needs upgrading - there shouldn't be more than 1mbar loss between meter and boiler. Easy to calculate before installing, likely that they only found out once they tried to commission the boiler.

    And sometimes an old boiler system will still require a gas pipe upgrade, as it doesn't meet the 1mbar maximum loss requirement.
  • kumarana
    kumarana Posts: 28 Forumite
    First Post First Anniversary Combo Breaker
    hi

    just found out that British gas quote is price guaranteed,

    These are the wordings from the quote.

    "your heating advisor has cafefully inspected your home to get your quote as fair and accurate as possible.That is why there will bo no hidden extra added later on-even if we do find extra work to do.with our quote,a fixed price really means a fixed price.

    **excluding quote obtained on line**(I did not do it online)

    Where do i stand now,do i have any case to argue

    Any suggestion please
  • Alex1983
    Alex1983 Posts: 958 Forumite
    There quotes are fixed price not estimates. Just tell them your not going to pay extra, you have a fixed price quote, they will not lose the job for the sake of a bit of 22/28mm copper, I’d be amazed if they don’t do it.
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.2K Work, Benefits & Business
  • 608K Mortgages, Homes & Bills
  • 173K Life & Family
  • 247.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards