Frankie & Benny's Feedback Survey

parahandy · 11 May 2009 at 8:49PM

I completed a feedback survey at https://www.fabfeedback.com yesterday, having eaten at a restaurant last week, and noticed the invitation at the bottom of the receipt.

The deal is you get £5 off a meal Mon-Fri within 30 days, if you complete the survey, however when you finish you are asked if you want to answer a few more questions for an additional £5.

Therefore, £10 off your next meal - and I have a printout from their site to this effect. All you then need is an email from them with a validation code.

I have now received that email, and the validation code, but it only states £5 off not £10 as per the survey.

Anyone done this - should I just phone them and ask...?

siaoeh · 12 May 2009 at 12:16AM

I've just done this too, haven't tried to use the discount but I assume if you bring the receipt with the validation code on it and the voucher print out, they would take £10 off your meal then?

parahandy · 12 May 2009 at 7:26PM

That's what I wondered. I'll decide if we're actually going to make use of it, and then phone. No point in bothering with it if there's a likelihood of it going in the bin anyway.

Frankie & Benny's Feedback Survey

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