Flight delay compensation, all other non-EU airlines

Options
1…3233353738…111

Comments

  • David_e
    David_e Posts: 1,498 Forumite
    First Anniversary Combo Breaker
    Options
    Caz3121 wrote: »
    you asked the same question 18 months ago

    Gordon Bennett
  • carmarsutra
    carmarsutra Posts: 3 Newbie
    Options
    you asked the same question 18 months ago[/QUOTE]

    Sorry memory is not what it used to be.
  • portlandstone
    portlandstone Posts: 15 Forumite
    First Anniversary Combo Breaker
    Options
    thanks very much Caz3121, that's very useful to hear. Clearly the US airlines hate this EU regulation (much too socialist for them) and do everything to avoid paying up.
  • PBear
    PBear Posts: 1 Newbie
    Options
    Hi,

    We had a nightmare trip on Emirates with our outward flight from Birmingham to Tokyo via Dubai being initially delayed at Birmingham and then cancelled due to a "Technical Fault". After a night in hotel we were re-checked in (different flight number, but same aircraft).for a 12:00 departure. This eventually left 5 hours late at 17:00.

    When we got to Dubai we ran through the airport for our connecting flight to Tokyo and got to the gate on Final Call, but were denied boarding as our seats had been re-allocated.

    Emirates had re-booked us onto the next days flight to Tokyo (Narita) which would have made us 2 days late into Japan. Fortunately (at our suggestion) we got transferred onto a Tokyo (Haneda) flight which mean that we were *only* 29 hours late arriving in Tokyo.


    My questions are:-
    1. Are we entitled to the €600 compensation for each of the cancellation, delay and denied boarding (=€1800 each) or is it limited to one claim per itinerary?

    2. Does the second days flight from Birmingham count as a separate flight from the cancelled one as this would negate the "exceptional circumstances" defence given the aircraft was faulty when it was allocated to the flight?

    Thanks,


    Peter.
  • JPears
    JPears Posts: 5,086 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    Options
    PBear wrote: »
    Hi,

    We had a nightmare trip on Emirates with our outward flight from Birmingham to Tokyo via Dubai being initially delayed at Birmingham and then cancelled due to a "Technical Fault". After a night in hotel we were re-checked in (different flight number, but same aircraft).for a 12:00 departure. This eventually left 5 hours late at 17:00.

    When we got to Dubai we ran through the airport for our connecting flight to Tokyo and got to the gate on Final Call, but were denied boarding as our seats had been re-allocated.

    Emirates had re-booked us onto the next days flight to Tokyo (Narita) which would have made us 2 days late into Japan. Fortunately (at our suggestion) we got transferred onto a Tokyo (Haneda) flight which mean that we were *only* 29 hours late arriving in Tokyo.


    My questions are:-
    1. Are we entitled to the €600 compensation for each of the cancellation, delay and denied boarding (=€1800 each) or is it limited to one claim per itinerary?

    2. Does the second days flight from Birmingham count as a separate flight from the cancelled one as this would negate the "exceptional circumstances" defence given the aircraft was faulty when it was allocated to the flight?

    Thanks,


    Peter.
    Just the single E600, per person. But I think Emirates would have a very tough time defending this as they failed on all 3 counts.
    You should be able to claim off your travel insurance as well?
    Oh and this should be in the relevant thread too :o
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • JPears
    JPears Posts: 5,086 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    Options
    That is excellent news. Well done and congratulations.:T
    If only it were so easy for the majority of claimants. :mad:
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • lectureral
    lectureral Posts: 74 Forumite
    Options
    JPears wrote: »
    That is excellent news. Well done and congratulations.:T
    If only it were so easy for the majority of claimants. :mad:

    Thanks - sorry, I deleted my post because the agreement says it's confidential and I don't want to fall at the last fence!
  • lyndac40
    lyndac40 Posts: 463 Forumite
    First Anniversary Combo Breaker First Post
    Options
    Hi lectureral,

    Was your claim against United Airlines. I had to sign a confidential agreement as well. Well done on your win.

    Lynda xxx
  • JPears
    JPears Posts: 5,086 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    Options
    But its not confidential until you've signed it and got money, so no harm done in telling us. We won't tell :)
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • Sand12dy
    Sand12dy Posts: 1 Newbie
    Options
    Has anyone any joy from an Emirates flight, UK to Hong Kong delay 16/8/14 from Birmingham. I am going through Botts and Co solicitors but worried about signing their agreement re costs incurred. Emirates refuse costs, but are offering air miles. It was mechanical failure.
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.3K Work, Benefits & Business
  • 608K Mortgages, Homes & Bills
  • 173.1K Life & Family
  • 247.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards