Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Former MSE Samantha
    • By Former MSE Samantha 28th Jan 13, 4:56 PM
    • 23Posts
    • 6Thanks
    Former MSE Samantha
    Ebico energy reviews: Give your feedback
    • #1
    • 28th Jan 13, 4:56 PM
    Ebico energy reviews: Give your feedback 28th Jan 13 at 4:56 PM
    This is a feedback thread on energy supplier

    Ebico

    Please share your experience with other MoneySavers. Click reply to take part
    • Did your switch go smoothly??
    • Have you had problems since?
    • Is it easy to contact?
    The feedback comes as part of the


    Click reply below to discuss. If you havenít already, join the forum to reply.
    Last edited by MSE Andrea; 11-09-2017 at 2:02 PM.
Page 7
    • surfsister
    • By surfsister 20th Jan 18, 10:51 PM
    • 7,271 Posts
    • 10,709 Thanks
    surfsister
    footyguy

    "There are a number of no standing charge tariffs available from alternative suppliers."

    Can you let me know who they are please? I see that one of them is

    solarplicity but who are the others?
    • footyguy
    • By footyguy 21st Jan 18, 3:11 PM
    • 4,136 Posts
    • 1,666 Thanks
    footyguy
    If you go to the MSE Cheap Energy club - it allows you to filter results to just zero standing charge tariffs.

    No idea why anyone would, as I'm interested in paying the lowest cost irrespective of how the tariff is actually made up. But if you want it, the facility is there.

    Other comparison sites are available
    (but not sure off the top of my head any with the same filter)
    Originally posted by footyguy
    I answered how to uncover the details in the post you quoted the first line of

    There are a number of no standing charge tariffs available from alternative suppliers.

    If you use the MSE Cheap Energy Club, you can filter by zero standing charge tariffs if you want, but I suggest you don't - afterall, surely you just want the lowest cost no matter how the tariff is made up?

    However, if you really want a zero standing charge tariff at whatever cost, ensure you check all the alternative forms of payment, as some are direct debit only, etc, so are only displayed when you choose the appropriate payment method.
    Originally posted by footyguy
    • Xenon
    • By Xenon 13th Feb 18, 5:56 PM
    • 64 Posts
    • 114 Thanks
    Xenon
    I have to echo some of the points already made in this thread

    Ebico Zero tariff

    Just had my 1st bill - will not bother going into detail but again an estimate when i have given readings - which are way wrong and in their favour...surprise surprise.

    About 4 times what my actual bill should be - will give them a chance to fix or i go elsewhere.

    Not good enough
    • Xenon
    • By Xenon 14th Feb 18, 5:42 PM
    • 64 Posts
    • 114 Thanks
    Xenon
    I have to echo some of the points already made in this thread

    Ebico Zero tariff

    Just had my 1st bill - will not bother going into detail but again an estimate when i have given readings - which are way wrong and in their favour...surprise surprise.

    About 4 times what my actual bill should be - will give them a chance to fix or i go elsewhere.

    Not good enough
    Originally posted by Xenon
    To update for reference - called today - quickly sorted with new correct bill arriving by email soon after.

    So previous rant can be downgraded to minor quibble !

    Happy with that
    • hehoho
    • By hehoho 18th Feb 18, 1:17 PM
    • 7 Posts
    • 2 Thanks
    hehoho
    I'm off to Octopus!
    In December Ebico sent me a bill for 150% of my annual energy useage...

    Rang Ebico last month to say that I'd been with them since April 2017 and had yet to receive an accurate bill, despite providing readings. The person I spoke to was surprisingly helpful and sent me an accurate bill, including all the readings I'd provided in the previous 9 months.

    However with the previous overwhelming rudeness, poor service, and forthcoming price rise, CLC's deal from Which-rated Octopus meant it was a no-brainer.

    I'm off to Octopus!
    • LeeUK
    • By LeeUK 18th Feb 18, 2:58 PM
    • 5,751 Posts
    • 2,641 Thanks
    LeeUK
    When I was on Robin Hood, you had to submit your readings on the 5th night of the 5 day "meter reading" window if you wanted an accurate bill. If you submitted a reading on say the 1st day, they would still send you an estimated bill.
    • Anthorn
    • By Anthorn 18th Feb 18, 3:05 PM
    • 3,417 Posts
    • 888 Thanks
    Anthorn
    When I was on Robin Hood, you had to submit your readings on the 5th night of the 5 day "meter reading" window if you wanted an accurate bill. If you submitted a reading on say the 1st day, they would still send you an estimated bill.
    Originally posted by LeeUK
    Well, if a meter reading is submitted too early the resulting bill should be based on that reading. Pretty easy to do: Divide the energy used by the number of days since the last reading and then estimate the actual bill over a greater number of days based on that. This is exactly what Scottish Power does and it's pretty accurate.
    • LeeUK
    • By LeeUK 18th Feb 18, 3:28 PM
    • 5,751 Posts
    • 2,641 Thanks
    LeeUK
    Well, if a meter reading is submitted too early the resulting bill should be based on that reading. Pretty easy to do: Divide the energy used by the number of days since the last reading and then estimate the actual bill over a greater number of days based on that. This is exactly what Scottish Power does and it's pretty accurate.
    Originally posted by Anthorn
    Was never accurate and was discussed on here a year ago or so. Also how is it submitted too early if it was submitted after they had asked for the reading?

    No idea about Scottish Power, I would never touch them.
    • Anthorn
    • By Anthorn 19th Feb 18, 8:27 AM
    • 3,417 Posts
    • 888 Thanks
    Anthorn
    Was never accurate and was discussed on here a year ago or so. Also how is it submitted too early if it was submitted after they had asked for the reading?

    No idea about Scottish Power, I would never touch them.
    Originally posted by LeeUK
    Contradictory: You quote my post about Scottish Power and criticise it and then state you have no idea about Scottish Power.

    I pay by monthly direct debit, submit readings monthly and Scottish Power produce the bill monthly at the same time every month. Usually my monthly payment is taken by direct debit, two days later I submit my readings and then two days after that SP produce the bill. There have been occasions when I could not be at home at the time the readings are due and I submit the readings early. Then Scottish Power estimate that reading based on my early reading and as I said the estimated reading is pretty accurate.
    • LeeUK
    • By LeeUK 19th Feb 18, 12:27 PM
    • 5,751 Posts
    • 2,641 Thanks
    LeeUK
    Contradictory: You quote my post about Scottish Power and criticise it and then state you have no idea about Scottish Power.
    Originally posted by Anthorn
    I'm talking about Ebico, which is the subject of this thread. Ebico is just Robin Hood Energy with a different colour scheme.

    My beef with Scottish Power is because they wanted £200 per fuel upfront when I moved into a rented flat some years ago when I was under the deemed contract. Also the way they spoke to me on the phone about it as if I was !!!!ing on their lawn.

    Needless to say it didn't happen, I started a switch straight away and only paid them for the few weeks usage that I had used.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

393Posts Today

4,865Users online

Martin's Twitter