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  • FIRST POST
    • chella
    • By chella 14th Sep 17, 5:59 PM
    • 271Posts
    • 1,262Thanks
    chella
    If/when to claim ESA
    • #1
    • 14th Sep 17, 5:59 PM
    If/when to claim ESA 14th Sep 17 at 5:59 PM
    Hi,


    I have no clue as to how the benefits system works right now, so apologies for this probably repeated question, but I cant find an answer.


    I am currently employed but on sick leave, I am still being paid full pay, but this should go down to half pay in the next two months.


    Without going into too much detail, I have recently become ill and my Dr doesn't expect me to be mentally well enough to return to work for the foreseeable.


    The mental health outreach team have suggested I look into claiming benefits, but it is a total minefield.


    Can I claim ESA whilst employed, or do I need to be sacked first?


    At the moment I am still on full pay, but soon I will need to put something in motion as I wont have enough to cover my monthly expenses.


    Thank you for any advice.




    NOT BUYING IT!!! 2015

Page 1
    • nannytone
    • By nannytone 14th Sep 17, 6:11 PM
    • 12,219 Posts
    • 18,143 Thanks
    nannytone
    • #2
    • 14th Sep 17, 6:11 PM
    • #2
    • 14th Sep 17, 6:11 PM
    you can claim ESA after your 28 week SSP has run out
    • chella
    • By chella 14th Sep 17, 6:20 PM
    • 271 Posts
    • 1,262 Thanks
    chella
    • #3
    • 14th Sep 17, 6:20 PM
    • #3
    • 14th Sep 17, 6:20 PM
    I am just on full pay, I will call occ health tomorrow to clarify when I will go to half pay,this is when they should send me a certain form I think? ssp1?? or similar??




    NOT BUYING IT!!! 2015

    • IAmWales
    • By IAmWales 14th Sep 17, 6:34 PM
    • 1,617 Posts
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    IAmWales
    • #4
    • 14th Sep 17, 6:34 PM
    • #4
    • 14th Sep 17, 6:34 PM
    SSP will be part of your pay. Have you been off work for 28 weeks?
    • epitome
    • By epitome 14th Sep 17, 8:33 PM
    • 2,970 Posts
    • 1,814 Thanks
    epitome
    • #5
    • 14th Sep 17, 8:33 PM
    • #5
    • 14th Sep 17, 8:33 PM
    You can claim ESA from the day after your SSP runs out. You need to ask your HR department when your SSP will finish.... You will also need to ask them for an SSP1.

    After SSP is finished ... regardless of whether you are still on full pay or half pay ...you can claim ESA. If you qualify...ESA C will pay you, but ESA IR will not. But when you make your claim, you should ask for ESA IR Income Related.... because this will automatically include both ESA IR and ESA C.

    If you phone up ESA to make the claim late, you should ask for it to be backdated to the day after SSP ran out....

    "What date do you want to claim from?"
    "I want to claim from xx/xx/2017" (where xx/xx/17 is the day affter your SSP ran out - simples)
    • chella
    • By chella 14th Sep 17, 8:42 PM
    • 271 Posts
    • 1,262 Thanks
    chella
    • #6
    • 14th Sep 17, 8:42 PM
    • #6
    • 14th Sep 17, 8:42 PM
    I have been off for 12 weeks. On full pay.




    NOT BUYING IT!!! 2015

    • TELLIT01
    • By TELLIT01 14th Sep 17, 8:50 PM
    • 4,080 Posts
    • 4,193 Thanks
    TELLIT01
    • #7
    • 14th Sep 17, 8:50 PM
    • #7
    • 14th Sep 17, 8:50 PM
    I have been off for 12 weeks. On full pay.
    Originally posted by chella
    As SSP is paid for 28 weeks you still have 16 weeks before your SSP ends. Your employer should issue your SSP1 to you a couple of weeks before SSP ends. Once you have that you can put in your claim for ESA, you don't need to wait until the SSP actually ends although you won't be entitled to payment until that date.
    • bspm
    • By bspm 14th Sep 17, 11:04 PM
    • 439 Posts
    • 677 Thanks
    bspm
    • #8
    • 14th Sep 17, 11:04 PM
    • #8
    • 14th Sep 17, 11:04 PM
    Interesting....

    A friend who works for the DWP has been off work since March 17th with Spinal Stenosis, hospitalised three times and still awaiting possible surgery, she has been on full pay since then but her pay drops to half pay in a few weeks.

    She has been told she will not be allowed to book EWA (evening working allowance) which increased her salary quite substantially when she drops to half pay, she is using up holiday entitlement to bridge the pay gap.

    From reading this thread I am led to believe she can claim ESA now too?

    I have already helped her apply for PIP which has been received and she is awaiting an assessment, she also has an appointment for a Blue Badge next week so just want to check that I can inform her to make a claim for ESA too.

    Her case has now gone for a decision on whether her illness can be supported for much longer and she does have the backing of the Union so not too worried about that, just want to make sure she gets all she is entitled to.

    Thank you for any information on this.
    • Tomsdottir
    • By Tomsdottir 15th Sep 17, 12:10 AM
    • 12 Posts
    • 8 Thanks
    Tomsdottir
    • #9
    • 15th Sep 17, 12:10 AM
    • #9
    • 15th Sep 17, 12:10 AM
    a) In the case of your friend, yes, she can claim once her entitlement to SSP has been exhausted. If you go online to gov.uk and type in "claim ESA" you'll find the phone number to make a claim and the information you'll need to hand when making the call.
    b)Minefield is about right. I'm not sure what your housing costs are. If you're paying rent, are you getting housing benefit? If so, have you notified the council of the drop in your income? This should mean you qualify for more benefit. If you haven't claimed, you could claim now, from your local authority (their website will tell you how to do so). If they refuse to accept that this represents a permanent drop in your income, you can appeal this decision.
    You may also qualify for council tax reduction - if not now, then when you claim ESA.
    The introduction of Universal Credit has made a complicated picture even more complicated., We hear every day about people who should have been allowed to make a claim for ESA being incorrectly directed to claim UC. So it can be a good idea to get face to face advice about benefits/income maximisation from a CAB or similar. If you can possibly get their help in completing the ESA 50 when that is sent out to you, that is really important too. If you can't, then have a look at the information on ESA on websites like Disability Rights. I hope this helps.
    • poppy12345
    • By poppy12345 15th Sep 17, 7:42 AM
    • 1,665 Posts
    • 1,482 Thanks
    poppy12345
    a) In the case of your friend, yes, she can claim once her entitlement to SSP has been exhausted. If you go online to gov.uk and type in "claim ESA" you'll find the phone number to make a claim and the information you'll need to hand when making the call.
    b)Minefield is about right. I'm not sure what your housing costs are. If you're paying rent, are you getting housing benefit? If so, have you notified the council of the drop in your income? This should mean you qualify for more benefit. If you haven't claimed, you could claim now, from your local authority (their website will tell you how to do so). If they refuse to accept that this represents a permanent drop in your income, you can appeal this decision.
    You may also qualify for council tax reduction - if not now, then when you claim ESA.
    The introduction of Universal Credit has made a complicated picture even more complicated., We hear every day about people who should have been allowed to make a claim for ESA being incorrectly directed to claim UC. So it can be a good idea to get face to face advice about benefits/income maximisation from a CAB or similar. If you can possibly get their help in completing the ESA 50 when that is sent out to you, that is really important too. If you can't, then have a look at the information on ESA on websites like Disability Rights. I hope this helps.
    Originally posted by Tomsdottir
    The OP is still on FULL pay so more than likely wouldn't qualify for HB yet.

    Why do your posts sound very familiar....
    • bspm
    • By bspm 15th Sep 17, 8:05 AM
    • 439 Posts
    • 677 Thanks
    bspm
    Like poppy has said my friend is still on full pay for probably two more weeks, she is married and has a mortgage and this would be covered by her husband so no worries there. She will also not qualify for CTR due to savings.

    All I asked was whether she could still claim for ESA when in theory still being paid, albeit half pay, didn't ask nor need to know anything about means tested benefits.
    • epitome
    • By epitome 15th Sep 17, 9:54 AM
    • 2,970 Posts
    • 1,814 Thanks
    epitome
    All I asked was whether she could still claim for ESA when in theory still being paid, albeit half pay, didn't ask nor need to know anything about means tested benefits.
    Originally posted by bspm
    Your question in post #8 is already answered in post #5

    To the OP...and to your friend.

    Although I recommended to claim ESA IR at the out set... that is only if there is no other reason why you would be refused ESA IR.

    For example if your friend or Chella:
    * Has a partner who is working 24 hours or more per week
    * Have savings over £16,000 (including those savings of your partner)

    Then there is no point in claiming ESA IR.... you should claim ESA Conts only....
    Last edited by epitome; 15-09-2017 at 9:56 AM.
    • bspm
    • By bspm 15th Sep 17, 4:44 PM
    • 439 Posts
    • 677 Thanks
    bspm
    Your question in post #8 is already answered in post #5

    To the OP...and to your friend.

    Although I recommended to claim ESA IR at the out set... that is only if there is no other reason why you would be refused ESA IR.

    For example if your friend or Chella:
    * Has a partner who is working 24 hours or more per week
    * Have savings over £16,000 (including those savings of your partner)

    Then there is no point in claiming ESA IR.... you should claim ESA Conts only....
    Originally posted by epitome
    Only just seen your post #5, I must have still had you blocked, no idea how you became unblocked again but will amend that right away. My reply in #8 was to Tomsdittir who posted about being able to claim means tested benefits, my friend will certainly not qualify for those as she has savings. I asked about ESA claiming after reading nannytones post, a poster I have a great deal of time for as she writes simply and concisely and not in 'DWP talk'

    I am an ex DWP employee and find your use of DWP terminology confusing, I have no idea how others feel. You seem to think that someone calling the DWP will be treated more fairly if they can quote screen numbers or names.
    • poppy12345
    • By poppy12345 15th Sep 17, 5:55 PM
    • 1,665 Posts
    • 1,482 Thanks
    poppy12345
    Only just seen your post #5, I must have still had you blocked, no idea how you became unblocked again but will amend that right away. My reply in #8 was to Tomsdittir who posted about being able to claim means tested benefits, my friend will certainly not qualify for those as she has savings. I asked about ESA claiming after reading nannytones post, a poster I have a great deal of time for as she writes simply and concisely and not in 'DWP talk'

    I am an ex DWP employee and find your use of DWP terminology confusing, I have no idea how others feel. You seem to think that someone calling the DWP will be treated more fairly if they can quote screen numbers or names.
    Originally posted by bspm
    I feel exactly the same. It's good advice providing you can understand it and i can't at all.
    • epitome
    • By epitome 15th Sep 17, 8:46 PM
    • 2,970 Posts
    • 1,814 Thanks
    epitome
    Only just seen your post #5, I must have still had you blocked, no idea how you became unblocked again but will amend that right away. My reply in #8 was to Tomsdittir who posted about being able to claim means tested benefits, my friend will certainly not qualify for those as she has savings. I asked about ESA claiming after reading nannytones post, a poster I have a great deal of time for as she writes simply and concisely and not in 'DWP talk'

    I am an ex DWP employee and find your use of DWP terminology confusing, I have no idea how others feel. You seem to think that someone calling the DWP will be treated more fairly if they can quote screen numbers or names.
    Originally posted by bspm
    I don't know if you will see this......But others here, should find what I am about to say useful.

    I do not think people will be treated more fairly by quoting the screen numbers I give. I just know that a lot of ESA enquiry agents do not know where to find the information that I am requesting MSErs to find out. A user here, would not need to understand what is on screen JA523 or JA504 or JA791 all they would need to do is phone ESA (as I ask them to do) and ask them for the information I am asking for (as I ask them to do) and *if* the ESA enquiry agent does not know where to find that information, the MSE user would then just say something like..."I have been told that you can find it on screen JA523 on the right hand side" etc etc....so the reason I say screen numbers is not about being trated fairly,, it is so that they will get the information they need on a single phonecall with the least hassle to them......and importantly to me ...my time is not wasted by the user coming back here and saying "They told me they did not know" or "They told me they would not be able to do that for me"

    I also wanted to reply to you on the last thread that you responded to me 3 weeks ago...but I was going away and could not reply... You said something to me like ..that I seem to make things more complicated than it needs to be.... I did not know to what you referred... I thought it might have been my regular advice for people to keep a diary of the time they called, the time the phonecall was answered, the name of the person they spoke to, the name of the office, and what was discussed. If it was that or if that was part of it, I wanted to reply to you to say:
    • Far too many DWP telephone agents do not make sufficient notes in CAM of what the call was about. (60% - 80%)
    • Far too many ESA telephone agents when the call is answered avoid CAM altogether. (10% - 20%) Thus the call recording is impossible to find...unless the claimant has kept a diary of all the calls they ever make to the ESA line, in which case, the call recording can more easily be found.
    • The DWP can recover from a claimant tens of thousands of pounds in overpayment because the claimant did not inform the DWP of a change..... or.... the DWP can refuse to pay arrears (thousands of pounds) of benefit that would otherwise have been paid to a claimant but because the claimant did not inform the ESA of something, the arrears are witheld
    • If a claimant is faced with a recoverable overpayment or arrears witheld to the tune of thousands of pounds... and they say "I did tell you, I phoned you and told you last year" ..... and the call recording they are referring to cannot be found because of lack of DWP notes or no record at all that the call ever happened ...that claimant is going to lose... unless they have kept a diary and noted down every call that they make to the DWP.
    I'm sure you know what CAM is because you said you used to train people on enquiries...so you should know that CAM is where the calls are recorded.

    And I also thought it might have been my advice to people who have received incorrect advice poor service... to make an official complaint on the phonecall they are on,.... and to request a written response. The reason I say this is because if no-one complains then nothing will be done, and the reason I say to request a written response is because if you do not insist on a written response, your complaint will be dealt with by that agents team leader, who will phone you back and placate you with soothing words and promises that your complaint has been listened to. but if you leave it there, your complaint goes no further...whereas if you insist on a written response your complaint is passed on the Complaints Resolution Team ...who will also call you back and try to placate you...but you should still insist to the CRT that you want a written response because the letter is what makes it all become officially recorded as a complaint on the subject that you were complaining about.

    And if DWP CRT gets lots of upheld complaints on a particular subject...then they tend to take action to make sure it stops happening.

    And I tell people who have sent something recorded delivery to DWP, and track and trace says it was delivered to Wolverhampton...but DWP say "send it again" ...... I tell people to make an official complaint about this because it is against the Data Protection Act for the DWP to lose your data even if that data was on paper in an envelope that was sent and recieved by their agents in Wolverhampton (the DWP use a outsourced company to do their postal sorting at Wolverhampton, I think it is TNT (the parcel delivery company)). The fact that DWP uses a third party to sort their post does not absolve the DWP from responsibility for that data not to be lost by their agent (the sorting office).

    So if they have lost your data that you have evidence that they did recieve... You should make an official complaint, if it is not found...you should take your complaint to I.C.E (Independant Case Examiner)...and if it is not found or not resolved to your satisfaction you should take your complaint to the Information Commissioners Office.

    Only if people start doing what I suggest, will things ever get better.

    And I am always happy to explain further if anyone asks me to ...as you can see from my posts.
    Last edited by epitome; 16-09-2017 at 11:17 AM.
    • Tomsdottir
    • By Tomsdottir 15th Sep 17, 9:13 PM
    • 12 Posts
    • 8 Thanks
    Tomsdottir
    Can you clarify what you mean by "Oh dear, Andy and Flo are back"? I'm new to the site, so I don't understand the allusion.
    Last edited by Tomsdottir; 15-09-2017 at 9:22 PM.
    • Tomsdottir
    • By Tomsdottir 15th Sep 17, 9:25 PM
    • 12 Posts
    • 8 Thanks
    Tomsdottir
    Familiar?
    I've no idea why my posts sound familiar, as I joined the site for the first time 3 days ago.
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