Interview with STAR method

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  • motorguy
    motorguy Posts: 22,473 Forumite
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    One thing i would add to STAR is its common to say "customer had an issue, i had to fix it, i fixed it and got it working again", however often people dont add that they confirmed with the person raising the fault / situation that it was resolved to their satisfaction and they had confirmed it was fixed.

    So i'd consider it STARR, where the second R is Review.
  • Op89
    Op89 Posts: 18 Forumite
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    Thank you everyone! I am using the personal spec competencies and getting some examples for example - times I've had to adapt, times I've provided excellent service, difficult colleagues etc.

    Please keep your fingers crossed and I will update you once I hear the outcome! :)
  • Op89
    Op89 Posts: 18 Forumite
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    Hello everyone,

    I have an update as promised.

    I was offered the role this morning!!! I am very grateful for everyone's advice and input on this. There were a couple of questions which I wasn't expecting and don't believe I answered using the STAR method but it clearly worked!

    Thank you again :)
  • pmduk
    pmduk Posts: 10,655 Forumite
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    Well done!
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