Sainsburys money off vouchers

I was told in Tescos today by cashier and supervisor they will not accept Sainsburys vouchers.  As I'm a novice at the voucher lark I decided not to pursue it, probably Friday afternoon is not the best time to try it.

Are there any Tesco staff using this website that can advise of their up to date policy?  

The vouchers I have are only valid until tomorrow anyway but I would like to know if it's worth picking up more from Sainsburys midweek to attempt to use in Tescos next weekend.  

I think it must (again) depend on which store-how annoying for you!

I have just used my last 2 Sainsbury vouchers in Tesco, saving £24.00, one was for next week..No problem at all.

My Mum up in Yorkshire asked what their policy was and cashier was unsure. She had very easily used a lot of vouchers when she was here in London with me..

She was referred to supervisor and was told she could use one at a time only; supervisor signed off each voucher so as to save time with cashier queries about them..

I can use any in Tesco London, even if they are out of date. If you cannot use yours, please post them to me

Perhaps you should check with a supervisor before doing your shop? Worth a try??!! ;D

JT x

Hehe, i see what your saying about going to a young lad.
I'm a young lad and i work in a somerfield. I'll do anything for the customers regardless. Shame somerfield dont accept other store's vouchers otherwise i would tell you to come to my till.

Phoned Asda customer service today, as their server was giving trouble.

This is the email I had sent to me as a result: Very interesting, I thought.

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Thank you for contacting me regarding the policy on coupons.

This is the actual policy ..please note issue of bulk coupon redemption

Coupons produced by suppliers/manufacturers (the sort of coupon you find on the back of packets, in magazines, amongst junk mail at home, for example) are acceptable at the checkout provided the item referred to on the coupon is stocked by ASDA. The customer does not have to purchase the specific item referred to in order to redeem the coupon.

ASDA coupons (which bear ASDA's name and can often be found in the ASDA Magazine) can only be redeemed if the customer has actually purchased the product referred to.

Customers should be politely encouraged to tender any coupons at the START of the transaction, as this makes it much easier to check the coupons against the shopping.

Remember also to check expiry dates on all coupons - out of date coupons will not be accepted by our bulk handlers.
Bulk Coupon Redemption
Occasionally a customer may try to redeem large quantities of coupons in one transaction. There is no set limit on how many coupons may be accepted.

Please remember that customers will occasionally want to redeem manufacturers' gift vouchers (which they may have been sent as a result of corresponding directly with the manufacturer). These may be worth £1, £2, £5 or even more. In these circumstances the customer should redeem the coupon against that manufacturer's products, and should be encouraged to purchase products in excess of the voucher value. However, if the customer is unable or unwilling to spend all the voucher value, then change should be given in line with our 'No Excuses Guaranteed' policy - or the value applied to the remainder of the customer's shopping.

The above does not include Kiosk

We have had a lot of queries lately regarding our coupon acceptance policy especially relating to internet coupons. I have spoken to John Barnsley who has informed me that;

- We do accept internet coupons
- We accept coupons even if the customer has not bought the product as long as we stock it.
- We actually get a handling fee for every coupon we accept so it is in the store's interest to accept them
- Bulk redemption is down to the discretion of the store so if a customer wants to pay for their entire shopping with coupons this can be refused.

If you get any stores refusing to take coupons you can override them. This policy is on pipeline and John will be putting this in the CSM bulletin next Monday so all stores are made aware.

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I am usually told that you can only pay for up to 10% of your total shop in vouchers.

I'm also still not sure about their policy on other retailers' coupons - apart from the '£3 off when you spend £30' type, which they definitely do accept. They usually want you to buy the product with these, but in practice you can sometimes hand over more than one coupon for your single product and have it accepted.

I don't think the amounts are as strict for these either. With my '£1 off when you spend £5 on Healthy Options' Tesco voucher, I was able to buy a jar of Asda's own 5% fat tikka marsala and a couple of cans of pears in fruit juice, handed over 2 x £1 off vouchers, and had them accepted. I also put one packet of pampers nappies in my trolley and managed to use 3 x £1 off Tescos vouchers, 2 for different kinds of Pampers, and one for Tescos own brand.

It depends who you get, whether they are in a good mood or not, and probably on how comfortable they are working with figures. I was astonished to discover just how many checkout operators don't know how to work out 10% of something!

It's definitely worth contacting Asda and Tesco for a individual email telling you exactly what is what. Then you can show it to the checkout operator/ supervisor/manager if you have any difficulty. It's probably also worth getting a new one every month or so, so they can't say it is out of date and their policy has changed.

Good luck.

Tesco's are strange - my local one won't accept Sainsbury's ones now but another one about 3 miles away still have a massive banner saying "We accept Sainsbury's Spend and Save Vouchers".

Shame I don't have any left coz they ran out and I threw em away - any tips where to get some more Sainsbury's ones?

Dormouse wrote:

Why should you give them the coupons at the beginning of a transaction so that they "can check them against the purchase" if they're supposed to accept them anyway???

That's what I thought! (And as if you would, if there was a chance they wouldn't check them!!)