Ombudsman refusal of PPI

bramwellanne · 10 November 2017 at 1:07PM

I followed all of Matins advise regarding claiming mis-sold PPI and was successful with my bank HSBC and my mortgage account Santandar ( Abbey National) however I was unsuccessful with credit card supplier RBS and therefore appealed it to the Ombudsman stage. I was most disappointment to receive a refusal from Ombudsman stating they accepted RBS statement that whilst I had PPi it had not been mis-sold. I could not understand this decision but accepted it as I believed this was the end of the matter and could appeal no further. I have read the article on Plevin decision and its my belief that because I cancelled my PPi in 2007 (this was when a member of staff at RBS advised me I should not be paying it as I worked for my L/A and it was doubtful I would ever have made a claim) then the Plevin rule would not assist me. My question I guess is have I now exhausted all my options with RBS

societys_child · 10 November 2017 at 4:13PM

The bank and the ombudsman rejected your complaint and Plevin doesn't apply.
Sounds like game over.

bramwellanne · 10 November 2017 at 7:33PM

Societys Child
Thank you for that response, I guess I thought that was the case, just confused how whilst the circumstances were the same in all 3 companies( ie HSBC, Santander and RBS )as far as being mis-sold PPI why one company RSB have been found to have not mis-sold the PPI. Ah well lessons learned I guess. Thank you for your response. bramwellanne

Ombudsman refusal of PPI

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