How long for Renewal Pack after Extra Payment Received

Hi

I got my normal Child Tax Credits on Tuesday last week, then on Thursday I had an extra payment so was expecting my Renewal Pack to arrive a few days later. The postman has just been and no Renewal Pack still, does anyone know how long after getting an extra payment I should receive the Renewal please? It's been a week now.

Thanks in advance for any replies.

TMD
Sealed Pot Challenge #016

Comments

  • too_much_debt
    too_much_debt Posts: 3,218
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    Is there any kind person who could reply please? Just wondering if my Renewal has got lost. Has anyone else had an extra payment and if so, have you received your Renewal and how long after please?

    Also I see people saying they log in to check their tax credits account online, I've never heard of this before so is it available to everyone?

    Thanks

    TMD
    Sealed Pot Challenge #016
  • Hi, my renewal pack hasn't arrived either.
    Although manage my tax credits online said I could auto renew when as my renewal pack has been issued.
    Think they post them in batches but mine hasn't come yet.

    If you register with gov website for gateway you can check certain things online
  • Darksparkle
    Darksparkle Posts: 5,465 Forumite
    All renewals will be out by end of June.
  • too_much_debt
    too_much_debt Posts: 3,218
    First Post First Anniversary Combo Breaker
    Forumite
    Hi, my renewal pack hasn't arrived either.
    Although manage my tax credits online said I could auto renew when as my renewal pack has been issued.
    Think they post them in batches but mine hasn't come yet.

    If you register with gov website for gateway you can check certain things online

    Thanks! I thought the extra payment meant they had generated my Renewal so was expecting it by now, nothing has come today. Will give it another week and see if it arrives.

    Thanks for the info, will register so I can check online.
    Sealed Pot Challenge #016
  • too_much_debt
    too_much_debt Posts: 3,218
    First Post First Anniversary Combo Breaker
    Forumite
    All renewals will be out by end of June.

    Thanks Darksparkle!

    I thought the extra payment meant they had generated my Renewal and it's been over a week now. Nothing has come today so will give it another week and if nothing arrives by next Thursday will ring them up.
    Sealed Pot Challenge #016
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