At a loss as what to do.

taffythomkins wrote: »

hi . yes I am the registered keeper. sorry I didn,t make it clear, my car is a motorbility car for my use as I am disabled. I am not insured to drive and don,t have a licence. the driver is insured on my car. sorry I don,t have the exact dates as I didn,t keep the letters. it was early September. the time was around 4.30pm. the wasteland was completely empty at the time.

I have messaged p.e. to ask if they are pursing me as the registered keeper and if they can send me a copy of the alleged parking breach. they haven't replied as yet. I know I sound like I am not very clued up, but I have never had so much as a parking ticket before, and the prospect of going to court terrifies me. please be patient with me.

How did you contact ParkingEye, just on their contact/appeal page? Not enough for an LBCCC.

What you MUST do to try to head this off and get it cancelled out of court, is to email:

enforcement@parkingeye.co.uk

...that's the team who deal with the LBCCCs and litigation, whereas an 'appeal' goes to the Appeals Team which takes weeks to come back, during which the Enforcement Team might issue court papers.

So stop them in their tracks but you must email the right 'team'.

Like The Deep says, email but DO NOT CALL IT AN APPEAL. Make sure the subject line has 'LBCCC response - re PCN xxxxxx/xxxxxx (the red bit being the PCN ref numbers).

Start by saying you have received a LBCCC which has alarmed you, yet you strongly believe you are not liable and you have read that ParkingEye do consider relevant issues if raised before court stage. Say you mislaid the PCN and had not replied because it said to pass the document to the driver and you didn't wish to involve them, for understandable reasons, and could see no justification for such a penalty to what they could see from DVLA data was a Motability car.

Explain that you were taken ill so the driver briefly stopped due to your medical emergency. Attach a copy of your Blue Badge and say that you personally don't drive and never have - and point out that this is a Motability car for you to get out and about. Explain a bit about the medical emergency.

Do not use the word 'appeal' at all and do not finish too politely, no please/thankyou begging! More like:

'Finally, I am asking quite reasonably for the charge to be cancelled under the circumstances or that you place this charge 'on hold' and advise me what other information about my medical condition you may require, if any.

I am keen to resolve the matter out of court and to make an informed decision I require evidence of what Grace Period was applied (BPA Code, or landowner instructions, whichever is longer) and whether this can now be adjusted to negate the charge. Bear in mind that the car stopped for a mere 14 minutes and you are now fully aware of my disability and medical emergency. I would also refer you to the case of Vine v Waltham Forest where a medical emergency caused a driver not to see any signage nor be reasonably expected to have read terms when distracted by illness for a few minutes, as happened in this case, as the driver was my carer.



Do this even if you've done it on their contact/appeal page, as explained, that's not quick enough nor the right place.