Creation card
Southgate88
Posts: 1 Newbie
in Credit cards
Took out a Creation Card based in advice here - has anyone tried calling them? tried registering inline and that didn't work - I am now locked out - have been on hold three times this morning ... 20 mins then 46 mins and now 62 mins - no-one is picking up -have also tried the lost card number - no joy - as soon as I finally get through to someone I'm out of there - can't be doing with a company that you can't contact - they don;t even have a chat facility online - they may be competitive but crap customer service I wouldn't touch them.
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Comments
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Always got through to them quickly when I've called them in the past.
They do have an online messaging facility but only once you're registered and logged-in.
They're probably busy dealing with everyone cancelling their Asda cards.0 -
Yes, their customer service is decidedly subpar. I'm currently disputing a transaction with them and really struggling to get a response from them...
At least, you can use their messaging service to let them know when you're abroad.0
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